Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more
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Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.
Contact info
The ridgeway, NW11 9RX, LONDON, United Kingdom
- 020 80403301
- support@macystech.co.uk
- macystech.co.uk
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Kept up to speed with each process…
Kept up to speed with each process along the way, I made an error on the order reference prior to shipping, but made them aware before shipping, quick to respond and very smooth process over WhatsApp and email. I will be using again in the future. Thanks again
Quick and easy process
Quick and easy process. Kept up to date on everything and payment very prompt. Will use again.
Extremely quick processing and payment…
Extremely quick processing and payment best company I’ve used
Really quick and brilliant service sent…
Really quick and brilliant service sent money over really fast highly recommended
Incredibly positive experience
Incredibly positive experience, very fast turnaround, brilliant quote compared to a lot of others. All done and completed, same day order was received and was a nice touch to receive a call thanking me for choosing Macy's Tech. Would highly recommend anyone considering recycling their wares to place Macy's Tech top of their list. Absolutely fantastic service.
This is now the second time I have used…
This is now the second time I have used Macys Tech and once again, the experience was flawless. I sent in my device and within about three hours of it having been signed for, I had been paid. I was asked to send in a copy of my passport as it was a high value item and as soon as they realised I had used them before, I was thanked for returning. It is not often you find businesses nowadays who can truly be trusted but this is one of them and they are my go-to phone buyer moving forward.
Amazing company, best I've used
Amazing company, honest, reliable, they answer the phone and keep you updated at every stage. I was paid out the day they received my phone, and even called to ensure I was happy with the service. I will use these guys again. I have sold a lot of devices, and this is hands down the best company I've sold to.
Sell with confidence, they are a good, genuine company.
Highly recommended and trusted service
Highly recommended and trusted service, very quick and excellent customer service. I would use Macy’s again in the future
Can’t complain at all I’ve used many…
Can’t complain at all I’ve used many recycling companies in the past but can say this is by far the quickest one, sent my parcel off yesterday afternoon and it has been inspected and paid out already so I’d say the whole process took around 22 hours.
Very good experience everything was…
Very good experience everything was smooth and fast no hassle or haggling with price
So easy to do
So easy to do, postage pack arrived within few days and 24hrs after returning money was in my bank! No fuss.
Phone Recycling - iPhone
Placed order, provided a box to return the phone in which others didn't. Very quick to review the device, I had a small problem with the order and they sorted it out within minutes. Got the value I wanted. Hassle free, amazing service and good price. Would use this firm again, especially as I tried a few other firms and they were not nearly as good.Thanks!
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