Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours aft... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic experience from start to finish. Quoted me the best price and I had made an error with my return so they called and sorted everything out the same day and I received payment instantly. Will... See more
I just sold an iPhone 17 Pro to Macys Tech. The whole transaction was super simple and super fast. Not that I needed it, but it was also reassuring to see that they have customer support (via chat/p... See more
Macys Tech provided excellent service offering highest price and fastest processing of the payment. Their offer price was highest than local and online venders. 100 and ten percent recommended.... See more
Company details
Written by the company
Macys tech is a tech recycling company that specialises in smartphones , we offer great prices for your old tech. Our goal is to give unused or older devices a new lease of life by refurbishing them and then selling them on to new owners Have a question or need help with recycling your device, feel free to contact us via email or phone.
Contact info
The ridgeway, NW11 9RX, LONDON, United Kingdom
- 020 80403301
- support@macystech.co.uk
- macystech.co.uk
4.9
Excellent
340 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant
This company offers a quick, simple, and stress-free service. When I called them, they were very helpful, so I would highly recommend using them.
6 November 2025
***** good 👍🏼
4 November 2025
Best Price and Super Quick Payout
Used Macy’s Tech recently because they offered the best price for my two phones compared to everyone else. Process was super quick, they kept me updated, and the money hit my account about 4 hours after Royal Mail said it was delivered. Couldn’t really ask for more. Will definitely use them again, thanks guys!
30 October 2025
Unprompted review
Extremely efficient service
Extremely efficient service, payment made within an hour or so of receiving the phone. Paid exactly what was quoted and totally hassle free. Definitely the best phone selling service I’ve used.
27 October 2025
Unprompted review
Excellent service
Excellent service. Get paid the same day exactly the same quoted price (best price). Good comms, the process very clear. A+++
29 September 2025
Extremely quick service
Extremely quick service, exactly what they quoted, can not recommend them enough will use them all the time
Brilliant job guys , very happy customer 👍
18 September 2025
Amazing
Amazing! Best phone selling company I’ve used, no hasstle, paid exactly what they offered and fast payment. Can’t recommend enough will definitely sell to Macy’s tech again!
11 September 2025
Unprompted review
Excellent service and fast payment
Excellent service and fast payment. Had a bad experience with a similar company in the past but highly recommend this one.
8 September 2025
Unprompted review
Quick turnaround from receiving the…
Quick turnaround from receiving the phone to paying out. Would highly recommend.
11 August 2025
Unprompted review
very quick service very reliable…
very quick service very reliable recommend everyone using them
31 July 2025
Unprompted review
Really good service
Really good service, good communication and fast payment after selling them my phone.
Have used them twice and would again
31 July 2025
Unprompted review
Fantastic Service, same day payout.
Great service all around, excellent updates on progress and same day payout as promised.
10/10 would highly recommend and trust this company
28 July 2025
Very good service
Very good service, no issues selling my phone. Money was in my account the same day they recieved it. Very smooth.
24 July 2025
Very good price for my device and fast…
Very good price for my device and fast payment.
Thanks very much.
24 July 2025
Unprompted review
Brilliant service quick and easy…
Brilliant service quick and easy transaction not like some I could mention. Thanks 👌
23 July 2025
Wow same day
Wow same day more like in the next hour soon as they had looked at my phone money was in the bank best ever
21 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.