This supplier truly delivers on their promises. The products are well built, delivered on time, and quick and easy to assemble. The manual is concise yet very clear. For me it’s simple: when a supp... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
nice design and the object fits very well on the computer. however, someone with a computer screwdriver, that is not complicate to get anywhere in shops, may unlock the system in a few seconds or 1... See more
Tablet Holder for Digital Timekeeping. For our numerous production buildings, we were looking for a suitable housing for our Galaxy Tab A8 tablets and found what we needed at Maclocks.... See more
Perfect! I just found strange that i saw first other dealers (not well rated) of the product on amazon, then i had like it to be a little cheaper but at the end i am glad that it exists, i will fell b... See more
Company replied
4.7
Excellent
117 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional company
After a first very bad review left a few days ago, I have just modified this review because I have received my product which is completely in line with my expectations and the problem did not come from them but from the delivery company. Great responsiveness from the managerial team who took my comment into consideration without my asking anything.
8 July 2022
Reply from Maclocks
Damien, please accept our sincere apologies for the delay in your order.
We reached out to the courier and they informed us that your order was delivered yesterday.
Please don't hesitate to contact us if there is anything else we can assist you with.
Warmest Regards,
The Maclocks Team
Shipping was late
The product is fine, but I paid for the expensive 1 day shipping option. It arrived after 2 days. No compensation offered.
6 July 2022
Reply from Maclocks
Steve, we sincerely apologize for the delay in your order.
Our customer service team reached out to you with the details of the refund.
Please inform us if there is anything else we can do to help.
Warmest Regards,
The Maclocks Team
Reply from Maclocks
Thank you so much for leaving a 5-star review.
We are glad to hear you are happy with the delivery time and the product.
We are here if you need anything else.
Warmest Regards,
The Maclocks Team
Fast & Good
1) Easy to order
2) Personal guidance
3) Fast delivery
4) Good material
Recommend this company!
To the point & clear.
Very good!
13 June 2022
Reply from Maclocks
Hi Laureina,
Your review made our day! This is exactly what we aim for.
Thank you so much for sharing.
Warmest Regards,
The Maclocks Team
Reply from Maclocks
Hi Jan,
Thank you for sharing this great feedback.
We really appreciate it.
Warmest Regards,
The Maclocks Team
no reactions
Unfortunately, the product has not yet arrived and on a
query about this did not receive a response.
I'm still waiting for a short time and I have to claim a refund.
7 June 2022
Reply from Maclocks
Hello, Thank you for your review.
I see that your morning query was answered only at 6pm. I'm sorry that we didn't reply in a timely manner.
From what I see the order was shipped the same day on May 25th and delivered on May 30th. We sent the tracking number and POD to you. We hope that all was well received.
Expensive but good
I use the Maclocks on a M1 MacBook Pro and on a MacBook Pro Intel from 2019. Both works fine. But the Price is heavy
6 June 2022
My best customer service for a long time..
Amiel was very helpful, answered all my questions, recomended best solution, what I need and what I don't and literally made my day.
1 April 2022
Unprompted review
Top notch services ..
Amiel has proven to be very knowledgeable and professional!
Amazing customer service.
Maclocks is by far the best place to get the best security solution for a variety of devices.
26 March 2022
Unprompted review
Just like to say a big thank you to…
Just like to say a big thank you to Amiel for help, she was extremely helpful in sorting out the correct iPad enclosure to purchase. Very efficient Service 7 would highly recommend.
24 February 2022
Unprompted review
Very good products with high quality of…
Very good products with high quality of materials. The contacts are attentive and respond quickly to our questions.
20 February 2022
Unprompted review
lock cable with digits illegible under…
lock cable with digits illegible under light ( bright, small, black , needs to be oriented without reflections )
14 February 2022
Answered all my questions perfectly
Answered all my questions in a good timely manner, Bought from Maclocks before so always good service and products.
2 February 2022
Unprompted review
Hello
Hello, Amiel is a very competent salesperson. the information given is accurate. Amiel gave me my VAT number and a discount.
In the top .....
4 January 2022
Unprompted review
The Edge rocks on my MacBookPro 16" (2019)
I have a maclocks The Edge device on my MacBookPro 16" (2019). Works like a champ, small enough to make itself forgotten, brings the required functionality in.
27 December 2021
Unprompted review
I ordered a black stand for setting my…
I ordered a black stand for setting my iPad in my new shop and got a white one... I have no time for shipping it back so I'll have to do with it...
9 December 2021
Reply from Maclocks
Hello Gael, we are very sorry to hear about your bad experience. We will ship the black unit to your address today with expedited shipping. We apologize for this mistake and inconvenience.
nice design and the object fits very…
nice design and the object fits very well on the computer.
however, someone with a computer screwdriver, that is not complicate to get anywhere in shops, may unlock the system in a few seconds or 1 or 2 minutes, so the lock is good to discourage opportunity thieves which is already good, but not intended ones, like it may occurs in open universities campus for exemple I guess.
thanks, the object is convenient and not too big also, nice overall
1 December 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.