MacDonalds Reviews 

146
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

MACDONALDS NEWMKT RD CAMBRIDGE STONE COLD FOOD, WE spent £26 burger med fries 2miles from macdonalds, food delivered STONE COLD we put in bin. WILL NEVER SHOP AGAIN MACDONALDS EAST RD, UNACCEPTABLE... See more

Rated 1 out of 5 stars

Visited McDonalds Waterloo 21/8/26 received order of Hot Cakes & Coffee. The Hot Cakes were the size of a PIKELET placed in a paper box not the normal Styrene box Removed the food from the ca... See more

Rated 2 out of 5 stars

Macdonalds, Bromley Road, tge gate house, Yep great staff, full cups of coffee, their delivery driver thou, DIEAGO his name likes scratching vans and chucking coffee over it, I now believe he is... See more

Rated 3 out of 5 stars

Two curry dips ordered, but not included in the pack. A reminder to always check before driving off. Such a nuisance to go back and collect them, as you have to find parking again; secondly, by the ti... See more

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  1. Restaurant

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This website is for sale! macdonalds.co.uk is your first and best source for all of the information you’re looking for. From general topics to more of what you would expect to find here, macdonalds.co.uk has it all. We hope you find what you are search...


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1.4

Bad

TrustScore 1.5 out of 5

146 reviews

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1.4

All reviews

(146)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

Second time of coming here using the…

Second time of coming here using the drive through I have to say the worst experience ever so far I have been waiting 35 minutes for fast food! The staff are nonchalant I'm sitting like many others in the car park wondering if I'm going to get my food !

18 November 2023
Unprompted review
Rated 1 out of 5 stars

Missing food

Ordered via uber eats. Missing 3 mcflurrys. Everytime something is missing. Basically stealing from me.

Wont be using Fishponds macdonalds anymore

11 November 2023
Unprompted review
Rated 1 out of 5 stars

What an utter moronic crue

What an utter moronic crue. So a vegatieran orders a McPlant gets home and bites into a spicy chicken burger, they are called fast for a reason. Because they forget the order as soon as its orded. Utterly pissed off, it went into the bin if your a moron go here.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

Service industry who dont care about service

Ok I wasnt to bothered I needed something to eat not a fine dine experience.
So I wasnt used to this Macdonalds at Enterprise 5 I hadn't realised to be served I had to be another six inches to my left.
So eventually whe the guy at the ither side of the counter was swanning around having a lazy time.
I asked how you get service around here. Here said I had to be in front of the till six inches from where I stood.
I guess that was my mistake as he set out to make the rest of my order wrong.
I didnt use the big screens as cucumber upsets my stomach.
But when I ordered crispy bacon wrap without cucumber.
There were a couple of scrappy crispy chicken bits in a large dry wrap. No lettuce or sauce or bacon on the supposed crispy bacon wrap.
I must say it didnt take long for the order to be dumped at the table as he walked of, without checking.
But hey, I guess if you go to that Macdonnalds, you dont expect the order right.
Or tasty food.
Its grab a bite and get out as quick as possible..

I didnt have time to argue, I had to be at the hospital whose food was probably better.

The lesson learned, Dont go back to that Macdonnalds.

17 August 2023
Unprompted review
Rated 1 out of 5 stars

Nottingham Valley Road

Nottingham Valley Road. Placed an order with them. There were 4 items missing when it was delivered and which I had paid for. I phoned them and was told there was nothing they could do about it. Obviously will never use agian.

11 August 2023
Unprompted review
Rated 1 out of 5 stars

Got a drive through in Edinburgh

Got a drive through in Edinburgh. Short of everything and you can't complain. There is no where on the website to do this....just go round and round. I'll not go back they just take your money and don't care if your order is right or wrong. I was done, charged and not supplied.

3 August 2023
Unprompted review
Rated 1 out of 5 stars

Do not get a double Big Mac

Do not get a double Big Mac , its a right rip off at £5.49 as you only get 1 cheese slice , it manages to be dry as hell at the top and a sloppy mess at the bottom , get 2 double cheese burgers instead and also save £1.52 !

22 July 2023
Unprompted review
Rated 1 out of 5 stars

worst macdonalds ever

ive held off writing a review but can no longer,
macdonalds on macon way crewe is the worst franchise ive ever visited, and i visited quite a lot of macdonalds as ive toured this country and others.
unbelievable queueing time, here and i now check my order before i move away due to the number of times i ve gotten home and its been wrong or cold. the staff are not interested and can be rude when you mention the delay. this evening the car infront at the drive through knew the manager, got their order and spent a couple of minutes chatting before moving off.when i joined the queue and ordered there were 6 cars infront of me but i still queued for 17 minutes and thats not acceptable ( not fast food at all )
as i have to go here for my kids as its nearest i will now write reviews after every visit good or bad and hopefully someone will see this and address the poor staff service and training issues.
Rob J from Crewe Cheshire

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Macdonalds Uxbridge

Macdonalds Uxbridge. Received and order from my wife through Deliveroo. Missed out an item. Found out that many people experience this from Macdonals. What a way to make a profit!! Shame on your poor quality of service

7 July 2023
Unprompted review
Rated 1 out of 5 stars

Ordered MacDonalds and items were…

Ordered MacDonalds and items were missing it was cold I contacted the store and I spoke to 1 manager he then put me through to another manger and she laughed at me which is very unprofessional and very rude. Really bad customer service then they said phone uber eats

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service. Waited and waited for order. Stone cold when it eventually arrived. How difficult is it to prepare a big m meal. Wont bother again!

9 June 2023
Unprompted review
Rated 1 out of 5 stars

Rip off merchants

Went to local to get 4 kids meals 2 adult meals costing over £25 got back home minus 1 kids meal 1 adult meal, tried to phone them to no avail. They are forever doing this. Never again rip off merchants.

2 June 2023
Unprompted review
Rated 1 out of 5 stars

We ordered on the app sitting in the…

We ordered on the app sitting in the restaurant, after waiting for 20 minutes. Whilst staff were just dealing with delivery orders. Forgetting about paying guests waiting for their food which certainly was not fast or hot

28 May 2023
Unprompted review
Rated 1 out of 5 stars

Ordered at Queensway at the drive…

Ordered at Queensway at the drive through, in a rush and starving so decided to collect by car. Collected my order then drove off to park and enjoy my Big Mac large… to find out it was a totally different order.
Phoned up to say what’s happened to be promised a free replacement meal next time in, took name and code (Lisa)
Next time ordered exactly the same as the night before, gave code and name. Assistant disappeared for a couple of minutes then said No Lisa had said only for the Big Mac was free! I had waited 10 minutes to be served and couldn’t believe that Lisa had gone back on her good will jesture . Told staff politely that they could forget the order. Definitely won’t return, so please check your order before you leave.

27 April 2023
Unprompted review

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