At Maats they not only have the best selection of the most beautiful brands in cycling clothing, but for an online shop they also offer perfect service. Is the size of your ordered item wrong? Just se... See more
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Booking a bike and picking it up from "Chasse Patate" in Amsterdam was very simple and straight forward. You have the option to get 2 bottles and a helmet from the shop, in case you don't have y... See more
Great shop, great products, nice items, good prices and quick delivery. Nice and friendly communication. The product itself was a bit disappointing; just a little bit. No complaints to Maats, but unfo... See more
Rented a road bike at Maats for a day. The time at Maats itself was perfect, the employees are all so sweet and friendly. The employees at their partner shop Chasse Patate were also very kind assisti... See more
Replied to 20% of negative reviews
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very authentic and friendly…
very authentic and friendly communication - one of the best cycling stores in Europe
Great experience
The staff was really nice and we had a fun conversarion. Beautifull store. Talking to the team members that were arriving was fun too.
Greetings from Chile!
The staff was very kind and helpful.
Great brands and excellent service
Over 1700 Euros have been confirmed…
Over 1700 Euros have been confirmed paid from my banks and I have still not received a DHL tracking number. All efforts to reach out via the chat system have so far resulted in circular replies saying there are pending issues from MAATS side which frankly do not make sense. As the chat box is not a good medium to resolve any technical issues MAATS claim to be having I left a number to call me directly. Despite this I have received more chat replies saying there are still “issues pending” and my order is on hold - Can someone please help - my order number is 44949.
super nice & easy order process
It was the only company who had the shirt I wanted available in the right size. And furthermore the paying process was super easy plus the package arrived very fast! Will order here definitely again! Thx guys
Very nice company
Very nice company, but when I rented a bike through them they didn't explain that I had to go to a different location to pick up the bike, or stated hours of hire days for rental return confirmation.
fast faster fastest
Arrived day after ordering great service and very good communication 10/10
best cycle store in Utrecht
very nice store great collection and good coffee.
Great quality product with great advice…
Great quality product with great advice from the team at maats.
Always feel welcome.
Good quality & good service 😃
Good quality & good service 😃
The arm & leg warmere from PSN have a realy small fit.
Normally it is non-slip on your arms or legs. With these arm and leg pieces they are on the outside (shirt or pants), this works perfect🚀
Fun jerseys great customer service
Friendly staff
Friendly staff. Made me a coffee and keen for a chat. Might try and buy online even though I live in Australia.
TOP service!!
Great customer service and highly efficient. Lovely team!
Couldn’t recommend enough!!!
Great customer service and assistance.
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