IndiaMART Reviews 

488
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were let down by their experience overall. Consumers encountered severe problems regarding financial transactions, frequently mentioning that payments were processed while orders never arrived and communication completely ceased. Additionally, people found the customer support completely unhelpful when attempting to resolve disputes or secure assistance for missing shipments. The minority of people were satisfied with their orders, praising efficient delivery times and knowledgeable service representatives. Some reviewers also mentioned that conducting proper research allowed them to successfully connect with genuine pharmacies and trustworthy merchants for repeat purchases. These customers enjoyed smooth transactions and excellent communication throughout the entire buying process.

What people talk about most

Product

People report ambiguous experiences with product. While some reviewers highlighted honest and professional... See more

Service

Customers had negative experiences with service, reporting that paid subscriptions failed to deliver promised... See more

Payment

Clients share negative opinions on payment, reporting that once funds are transferred, communication ceases... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting a lack of accountability... See more

Website

Users describe widespread frustration and negative experiences with the website, citing a lack of business... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have used several companies on India MART. The first interaction was passable. The last interaction was a company named Bal Pharma which appeared to check out. The company turned out to be... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM!!!! Worst worst shopping online experience ever sent them nearly £300 to spectra distributors they claimed they did not receive my payment !!! Avoiding all calls then blocked me , worst wors... See more

Rated 1 out of 5 stars

All seller are doing price war and hence no one is maintaining quality here, most are spammer and hackers here, beware for purchasing any industrial products and spray nozzle. If you pay for any selle... See more

Company replied

Rated 1 out of 5 stars

Blue Crystal International claimed to be able to deliver to my home. They did not. Company has a seal of trust, payment protection badge, and was verified by indiamart. Indiamart customer serv... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Information provided by various external sources

IndiaMART InterMESH Ltd. is an Indian e-commerce company that provides B2C, B2B and customer to customer sales services via its web portal.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

488 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(488)

176 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheaters (Frauds)

Cheaters! This single word is good enough to describe them. It is a big scam.

When they will sell you package, they will promise you all big things. In my case, they have mentioned that you will receive only vetted leads, each more than INR 10,000. In reality, the leads I can consume is from retailers asking for a single product in the range of INR 50 to INR 100.

In my case, they also spoke about full refund if certain leads are not provided initially in certain period, but then they stepped back from this promise once I have purchased their plan.

They don't have employees to sell their services. It seems, they have paid agents off the roll, who will speak to potential customers. Once they have sold a package, they keep their commission, and never take any responsibility of what they have promised to deliver.

Their agents/managers keep changing their mobile number, so record their conversation from day one and use it in consumer forum if they don't deliver what is promised.

I have made a total payment of INR 33040 (INR 28000 + GST) on 25-Mar-2025. In last one year, I am not able to generate a single rupee revenue via IndiaMart. My hard earned money is simply looted by these people.

Receipt ID - 12359869
Transaction ID - 8878080
Business Name - Briowings Systems

In last 1 year, I have communicated with these cheaters:
Abhishek Rajput - 84472 07762
Sumit Tiwari - 82870 49790
Adarsh Singh - 84486 25265
Ishu Jain - 90682 55529 / 80472 46972

25 March 2025
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Nimish,
We regret the inconvenience caused. We've registered your concern under Ticket ID 9750028 and actively working on it. Our team will connect to assist you further.
-Team IndiaMART!

Rated 1 out of 5 stars

Fraud company

Stay away from them! Full of scammers, using different names, not their own, taking your money and disappearing. They might give you a fake tracking number, and you’re stuck…
I bought something from MedXpert, my money was taken $136.00 and she or he slowly disappeared.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam.

I got in contact with Novamed lifecare, they stole my money and blocked me from contacting them. They refused to answer any messages regarding my shipment and final blocked me. Don't repeat the mistake I did and avoid this seller.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

I used the IndiaMART platform to buy…

I used the IndiaMART platform to buy shuttlecocks in bulk for my daughter's coaching. Found a vendor who is significantly cheaper than the offline vendors in Chennai. Vendor did a prompt delivery of the shuttlechocks in build - within 3 days. Surprised to find better prices online.

28 November 2025
Unprompted review
Rated 1 out of 5 stars

IndiaMART is LOADED with scammers

IndiaMART is LOADED with scammers and customer support does NOTHING when they are reported!! As a matter of fact, one seller that stole over $10,000 from me is listed with a "TrustSEAL 9yrs"!!!?? Tis seller/scammer is NEURACLE LIFESCIENCES PVT. I previously used them to purchase Dalfampridine tablets through IndiaMart. After I paid (for the price of the tablets+ postage) using PayPal, which the seller insisted on accepting ONLY if I sent the money to them as "for friends and family" I got an email that claimed that it was from the courier Transfast Global. The courier wanted an additional 480 USD for shipping and handling. When I contacted Neuracle Lifesciences they assured me that I must promptly pay and that Transfast Global Logistics is 100% legitimate. I wish I had cut my losses and stopped right there!! Transfast Global Logistics continued to email me again and again, asking for more and more money (x2 1400 USD for 100% refundable indemity deposits, and then another 'refundable' payment of 5000 USD, all of course using PayPal payments for "friends and family"). Each and every time I received a payment request I would contact Neuracle Lifesciences they would reassure me that everything was OK and that "if only I had 40% trust in people" all would work out just fine???!! Well guess what? When I asked the con-men at Transfast Global to return the shipment to the sender and give me back all the "refundables", they REFUSED to do so through
PayPal and actually had the nerve to ask for more money to facilitate the refund through a specific "merchant' bank"?! when I paid 1800 USD to open a bank account with this VERY suspicious bank (Keyrise Merchant Bank which is now "closed and their website is flagged by ScamAdviser.com as UNSAFE) they AGAIN asked for MORE MONEY, claiming that I am now a suspect of money laundring and would require an additional 30% payment of the 10000 USD they already stole for "paperwork" to "free" the money. In desperation, I contacted Neuracle Lifesciences and they urged me to trust them and go ahead and pay and that, by not doing so, I could find myself in trouble with the law!!! Needless to say, I REFUSED. Unfortunately, to make things worse, PayPal PERMANENTLY SUSPENDED the account I had with them since 2006 for suspicious transactions!!! This is a very cunning scam and Neuracle Lifesciences was in on it from day one. AVOID AT ALL COSTS!!!

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order with sky health pharma…

Placed an order with sky health pharma (blue/white logo) he told me the package will be delivered in 2 weeks. It’s now been a month and half . He talk me call the post service and they said the service he chose carry no insurance and no assistance from them. I have no recourse and I’m pissed. He wants me to pay to get another package and I refuse. Don’t choose them.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

fake products

fake products, fake peptides, last order was not delivered and the customer services do not exist.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

It is a scam

UPDATE: India mart wants more information.
Taken from my what’s app messages:

“Hello XXXXX
Olivia here from IndiaMART
How many XXXXXXXX XXX do you require?”

It is a scam. The real name of my scammer is “Aditya Wankar” NOT “Olivia” Never received anything. She or he had me pay through the bank and not India mart. I had to list it as a family sending money. It was not a lot of money but nonetheless stay away. I discovered that in order to send medicine you have to have a prescription that is with it. Unless the individual you are talking to can provide you with a prescription with your name on it and a verifiable medical doctor it will be a scam.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

NEVER TRUST OR DEAL WITH THIS COMPANY.

NEVER TRUST OR DEAL WITH THIS COMPANY.
I ordered a leather skirt for my partner. When it arrived
we noticed that the toggle on the zip was missing. This made it impossible to wear. I contacted them and they requested a photo. This was done straight away 22nd October. I have since heard nothing. I have chased this up over 10 times via email and on their web site's help section. They just ignore me and are not interested in solving the issue.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

This app is a scam in disguise

This app is a scam in disguise. They charge everyone for packages like Dynamic, Maximizer, and Star Supplier – but then shamelessly steal leads from lower packages and hand them over to Star Suppliers. It’s not business, it’s daylight robbery. Pure cheating, zero ethics, and a complete waste of money. Stay away if you value your hard-earned money

15 September 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE RUN!!!

Be very careful of this platform is full of scammers that are going to scam you for your money and when you report them to indiamart they’re not gonna to care as these scammers are paying a fees to Indiamart. There reply will be that you need to take care of this matter on your own and we cannot be held liable for any loss of money. It’s not a business. It’s a scam.
Got scammed out of 375usd

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Indiamart sells buyers information to…

Indiamart sells buyers information to other Companies. Beware of being contacted by anyone from a company called Medplus exports.ripped me off but what's worse was stringing me along all the while instead of blocking me. Dodgy tracking numbers twice just an overall shitty human being.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

This company facilitates fraud and do nothing to ban scammers you will lose your money

4 November 2025
Unprompted review
Rated 1 out of 5 stars

They allow scammer to scam you as long…

They allow scammer to scam you as long as they pay there monthly subscription fee!!!
Got scammed they did even bother helping very disappointed. 😞

Be very careful INDIAMART is full of SCAMMERS!!!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

IndiaMart is a scam even verified sellers

Went on IndiaMart, used verified seller only as worried about been scammed. Then paid and never heard anything further from the seller. Complained to IndiaMart, sent all the relevant information they asked for, then they stopped communicating. It seems IndiaMart get a bigger cut of the profit from sellers who scam people.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM!!!

SCAM SCAM!!!! Worst worst shopping online experience ever sent them nearly £300 to spectra distributors they claimed they did not receive my payment !!! Avoiding all calls then blocked me , worst worst every do not dare buy from these its all organized scamming !!!! India mart are supporting them scamming !!! Do not buy ever from here they will scam you , all other positive reviews all fake !!! Be aware !!!

15 October 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER DO NOT ORDER RIP OFF SCAM

DO NOT ORDER DO NOT ORDER RIP OFF SCAM
DIVINE PHARMACEUTICAL OF MAHARSHTA IS A TOTAL SCAM. THEY STOLE $265 OFF MY CCD TOLD ME THEY SHIPPED. ITS BEEN OVER 1.5MONTHS AND NOTHING RECEIVED. INDIAMART IS SUPPOSED TO TO BACK UP ITS SUPPLIERS BUT THEY DO NOTHING. THEY SEND APOLOGY EMAILS BUT DO NOTHING. EVEN THE CEO OF INDIA MART IGNORED ALL E-MAILS ZERO ACKNOWLEDGMENT OVER 10 E-MAILS SENT. THIS IS LIKE A BILL GATES 3RD WORLD SH_T HOLE OPERATION THAT MUST WORK FROM THEIR BASEMENT. DO NOT ORDER ANYTHING FROM THIS SITE OR VENDOR UNLESS YOU WANT TO BE RIPPED OFF.

16 October 2025
Unprompted review

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