IndiaMART Reviews 

488
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were let down by their experience overall. Consumers encountered severe problems regarding financial transactions, frequently mentioning that payments were processed while orders never arrived and communication completely ceased. Additionally, people found the customer support completely unhelpful when attempting to resolve disputes or secure assistance for missing shipments. The minority of people were satisfied with their orders, praising efficient delivery times and knowledgeable service representatives. Some reviewers also mentioned that conducting proper research allowed them to successfully connect with genuine pharmacies and trustworthy merchants for repeat purchases. These customers enjoyed smooth transactions and excellent communication throughout the entire buying process.

What people talk about most

Product

People report ambiguous experiences with product. While some reviewers highlighted honest and professional... See more

Service

Customers had negative experiences with service, reporting that paid subscriptions failed to deliver promised... See more

Payment

Clients share negative opinions on payment, reporting that once funds are transferred, communication ceases... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting a lack of accountability... See more

Website

Users describe widespread frustration and negative experiences with the website, citing a lack of business... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I have used several companies on India MART. The first interaction was passable. The last interaction was a company named Bal Pharma which appeared to check out. The company turned out to be... See more

Company replied

Rated 1 out of 5 stars

SCAM SCAM!!!! Worst worst shopping online experience ever sent them nearly £300 to spectra distributors they claimed they did not receive my payment !!! Avoiding all calls then blocked me , worst wors... See more

Rated 1 out of 5 stars

All seller are doing price war and hence no one is maintaining quality here, most are spammer and hackers here, beware for purchasing any industrial products and spray nozzle. If you pay for any selle... See more

Company replied

Rated 1 out of 5 stars

Blue Crystal International claimed to be able to deliver to my home. They did not. Company has a seal of trust, payment protection badge, and was verified by indiamart. Indiamart customer serv... See more

Company replied


Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Information provided by various external sources

IndiaMART InterMESH Ltd. is an Indian e-commerce company that provides B2C, B2B and customer to customer sales services via its web portal.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

488 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

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1.6

All reviews

(488)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Some sales uses stolen photos

Some sales uses stolen photos, which I saw in other peoples vlogs or ebay.

28 February 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

Rated 1 out of 5 stars

Hello everyone

Hello everyone, unfortunately I got scammed today by a company named Ascle MedMart. They operate on IndiaMart. I bought Minoxidil and accutane from them.

After I paid the invoice they sent me a track and trace code, however, they sent my package to the wrong country (France) while it should have been The Netherlands. A week after, the package was sent back to India. Now I wasted 5 weeks of my time and no package and no money.

I contacted IndiaMart's customer service about my issue. Let's wait and see how they will handle this. If they solve my issue, I will get back and update my review.

8 February 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,
We regret the inconvenience caused. Our team is actively working on your issue. Please be assured that we will connect with you for further assistance.
Thanks!

Rated 1 out of 5 stars

Don't buy from Medexpress Healthcare…

Don't buy from Medexpress Healthcare because Dev the CEO is a scam I paid $110 for a product and never received it and now they stop answering my messages and indiamart is no help.

8 February 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Josh,
We regret the inconvenience caused to you. We request you to please share your concern with us at customercare@indiamart.com, so that our team can assist you in the best possible way.
Thank you!

Rated 1 out of 5 stars

Do not waist your money and time

Do not waist your money and time.They are just fake and not giving result.A junk box I.will suggest your not to purchase india Mart services.Refund policy is worst.sales team are useless people.
Olexa Biotech

19 February 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Shalini,
We regret the inconvenience caused. We've registered your concern under Ticket ID: 10030721, and are actively working on it. Be assured, we will connect for further assistance.
Regards,
IndiaMART Cares

Rated 5 out of 5 stars

Very happy & Satisfied with Sadashiv

I got in touch with Sadashiv healthcare via Indiamart. They met all my needs for Empagliflozin. They were kind, courteous and knowledgeable on the pharmaceutic I was interested in. Customer service and pharmaceutical knowledge were through the roof. They gave me the best prices and took care of the shipping. They made shipping and payment extremely simple.
This review is by Sid Darshan in NYC USA
And I will always buy from Sadashiv/Indiamart

18 February 2026
Unprompted review
Rated 1 out of 5 stars

INDIAMART IS A SCAMMERS PLAYGROUND. AVOID AT ALL COST

I run a clinic and due to tariffs had to find a new vendor so i decided to give IndiaMart a try. So on January 2026 I purchased some medication from a vendor on IndiaMart and was initially suspicious when the vendor didnt ask me for any medical credentials, but they assured me that drugs are regulated differently in India and I didn't need to show them a medical license to purchase. So I made the payment but as soon as they received it communication stopped. I contacted IndiaMart but they too did not respond, despite numerous complaints and messages to them, they thereby being just as complicit with these vendors. I’ve purchased from vendors in China, Thailand, Ecuador, Germany, etc. and never dealt with the level of incompetence that I encountered from vendors on the site as well as the site customer service team as well. This is cross-border online commerce fraud approved and allowed by IndiaMart and they or the vendors on their site should be held accountable.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

I have a dispute with your supplier…

I have a dispute with your supplier Yash Gulab Singnapure, whom I paid $ 45 through Remitly for product Tadacip 20 mg 120 pills yesterday.
Now he has stopped replying to my WhatsApp calls and messages.
Such people spoil your reputation.
You can respond to my email.
Thanks
B. Bhatt

8 February 2026
Unprompted review
Rated 5 out of 5 stars

KS MEDICURE

I have been ordering a few products that I cannot get in England from Ks Medicure, and they have always been very honest, as soon as I order they send my package straight away, everything arrives in perfect order, the communication is absolutely fantastic over WhatsApp and it is so lovely to have a company that I can trust fully in India, I would recommend Ks Medicure 100% thank you very much and I will be doing business with you guys for life! A very happy and satisfied customer!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

scam

scam . this company ssmedoverseas
selling fake peptides . repackaging herbal tablets and who knows as peptides . stay away

21 January 2026
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi there,

We request you to please share your registered contact details on our email ID customercare@indiamart.com
so that we can check this and assist you further at the earliest.

Thank you.

Rated 1 out of 5 stars

They selling it's plan by…

They selling it's plan by misrepresentation, than not complete the commitment, always show technical issue, that took advance amount for a year n not giving service, n always ask for money for upgrading for better service.

1 September 2025
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Sajid,
We regret the inconvenience caused. We've registered your concern under Ticket ID: 9883223 and actively working on it. Our team will connect to assist you further.
Team IndiaMART

Rated 1 out of 5 stars

Fraudulent. Took my money and Ran

I found a supplier through IndiaMART who seemed reputable. I wired money to Shree SSR Globals and have confirmation from my bank that the wire went through to his account two weeks ago but he claims he never received it and refuses to send the product. I contacted IndiaMART customer service and they have not responded.

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Do yourselves a favour and just don't…

Do yourselves a favour and just don't buy from here,it's a site set up for fraud,all the awards and trust certificates are bought by vendors. They will sell your information to every call center near by,and if u think u have found a vendor to trust,take my word for it and don't do it,these people have been raised in the art form of social engineering

8 January 2026
Unprompted review
Rated 1 out of 5 stars

Extremely worst services of SUPREME SERGICAL INDUSTRIES JAIPUR

I purchased an electric bed 22 November 2025 (payment received in advance in two tranch which one is on 7 November 2025 and second one on 19 November 2025) from SUPREME SERGICAL INDUSTRIES JAIPUR more than a month ago, but the railings were delivered in damaged condition. Despite repeatedly calling for over a month, my calls have not been answered and no action has been taken.
The after-sales service is extremely worst and unprofessional. I only requested a simple resolution, but there has been no response or support from their side. Such negligence forces customers to consider legal options, which is very disappointing.
I would not recommend this seller due to their worst after-sales service and lack of accountability.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

NO LEADS ONLY MONET WASTE

NO LEADS ONLY MONEY WASTE
ALL FAKE LEADS AND FAKE CUSTOMER AND FAKE PROMISES FROM THEM.
THEY ARE MONEY BAGGERS JUST GIVE PLANS AND DO NOT GIVE SERVICE

17 November 2025
Unprompted review
IndiaMART logo

Reply from IndiaMART

Hi Nilesh
We regret the inconvenience caused. We've registered your concern under Ticket ID: 9820866 and actively working on it. Our team will connect to assist you further.

Rated 1 out of 5 stars

I wrote about my horrible experience…

I wrote about my horrible experience with India mart they replied !!! Unfortunately they don’t stop lying they said they are still working on my case but the truth is they don’t reply to my emails and they completely closed my case
Bunch of liars that’s all I can say

22 April 2025
Unprompted review

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