m-eat! Biltong Reviews 

72
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Beautifully cut pieces of biltong with tons of flavour. I love the consistency of the cuts and flavour. I used to always get the cracked black pepper but my new favourite flavour is the chilli and lim... See more

Rated 1 out of 5 stars

If a company says it going to deliver in a time frame as well send tracking, it needs to do it. First time I tried them, and isn't going to plan, waited 4 days. 12 hour response time on customer servi... See more

Company replied

Rated 5 out of 5 stars

The new Chilli and Lime flavoured M-eat biltong is fabulous! Lean, tasty and calories not far off from the GO bags, for those counting ;)

Rated 5 out of 5 stars

Delicious and very tasty m-eat bags with lots of delicious flavour highly recommended they have two different sizes 250 g and 75g

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Biltong, naturally high in protein! Prime Scotch beef. Made in Wimbledon


Contact info

3.9

Great

TrustScore 4 out of 5

72 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(72)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful business - DO NOT USE!!

Awful business, DO NOT USE!! No product after over 3 weeks and no refund with poor communication.

What the hell is wrong with companies like this. Get out of business if you can’t even fecking post a simple product and then refund or resend quickly when there’s a problem

21 June 2020
Unprompted review
Rated 1 out of 5 stars

Mouldy Biltong - then called a liar - now do not answer emails.

Had 2 perfect and delicious deliveries until the third one arrived. Firstly it was not the correct flavour but that wasn’t the end of the world until I went to tuck into it. The pack had not been sealed properly and the meat was covered in slimy white mould - i had eaten a few pieces before realising but took photos and sent to their customer services email address. Some of it was literally climbing out of the pack itself. I expected some concern and embarrassment but actually got quite the opposite. They noticed the package was different to what was on my order and suggested “ this is not what you ordered, you must have bought it from somewhere else !!!!!” I’m still to receive a credit, replacement or apology.
Absolute disgrace - complaint still outstanding +6 months later with no replies to follow up emails.

13 June 2020
Unprompted review
Rated 2 out of 5 stars

Ok but customer service is aweful.....

Ok but customer service is bad.....took ages to get a delivery. I understand delivery is delayed at moment but I had to email about 5 times to get a response. Also product varies between packet, sometimes dry sometimes moist

22 May 2020
Unprompted review
Rated 5 out of 5 stars

Just had my first order delivered and…

Just had my first order delivered and WOW this is awesome it tastes great, its a great thing if u need to snack on something being on a low carb diet. I would definitely recommend this and I'm definitely ordering again after I have eaten my first order, i may subscribe on a regular basis.

12 May 2020
Unprompted review
Rated 1 out of 5 stars

No customer service, sent wrong order and overcharged

I was looking forward to this, as an ex South African now living in the UK I was missing my biltong. So I signed up for a monthly deal (3 * 75g bags) for £11.60 a month. I noticed though when my 2nd order came through they had sent me 3 * 35g bags. Which is 105g for £11.60, that's over £100 per kg which is extortionate.
Since then I have tried to contact them via their website, and have emailed their customer service email account but have had no response.
So I will be cancelling my order which is a shame really as the biltong was actually really good and tasty. But not at that price!

7 May 2020
Unprompted review
Rated 2 out of 5 stars

Good product, bad customer experience

Unfortunately, a good product is let down by poor customer service. I was sent the wrong product in one of my orders and I was charged for a larger package. After 3 weeks, several emails and a tweet they haven't made it right and I've cancelled my subscription. Shame.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Great tasting

Great tasting, Generous portions for the price. Something to look forward to receiving in the post. Worth a look at.

27 September 2019
Unprompted review

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