Beautifully cut pieces of biltong with tons of flavour. I love the consistency of the cuts and flavour. I used to always get the cracked black pepper but my new favourite flavour is the chilli and lim... See more
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If a company says it going to deliver in a time frame as well send tracking, it needs to do it. First time I tried them, and isn't going to plan, waited 4 days. 12 hour response time on customer servi... See more
Company replied
The new Chilli and Lime flavoured M-eat biltong is fabulous! Lean, tasty and calories not far off from the GO bags, for those counting ;)
Delicious and very tasty m-eat bags with lots of delicious flavour highly recommended they have two different sizes 250 g and 75g
Company details
Information provided by various external sources
Biltong, naturally high in protein! Prime Scotch beef. Made in Wimbledon
Contact info
7, 55 Weir Road, SW19 8UG, London, United Kingdom
- 02089475473
- customerservice@m-eat.co.uk
- m-eat.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I can't get enough of this stuff
I can't get enough of this stuff! The quality is top! I've eaten so much I think I'm turning South African!
Love it!
Awful business - DO NOT USE!!
Awful business, DO NOT USE!! No product after over 3 weeks and no refund with poor communication.
What the hell is wrong with companies like this. Get out of business if you can’t even fecking post a simple product and then refund or resend quickly when there’s a problem
Taken my money over a month ago and…
Taken my money over a month ago and still no product delivered. Nobody is getting back to me. Is this a scam company?
Mouldy Biltong - then called a liar - now do not answer emails.
Had 2 perfect and delicious deliveries until the third one arrived. Firstly it was not the correct flavour but that wasn’t the end of the world until I went to tuck into it. The pack had not been sealed properly and the meat was covered in slimy white mould - i had eaten a few pieces before realising but took photos and sent to their customer services email address. Some of it was literally climbing out of the pack itself. I expected some concern and embarrassment but actually got quite the opposite. They noticed the package was different to what was on my order and suggested “ this is not what you ordered, you must have bought it from somewhere else !!!!!” I’m still to receive a credit, replacement or apology.
Absolute disgrace - complaint still outstanding +6 months later with no replies to follow up emails.
Ok but customer service is aweful.....
Ok but customer service is bad.....took ages to get a delivery. I understand delivery is delayed at moment but I had to email about 5 times to get a response. Also product varies between packet, sometimes dry sometimes moist
I paid for one off set and it didn't…
I paid for one off set and it didn't come in three weeks. Also wrote to customer service who didn't respond. Do not use. I am glad I didn't subscribe!!
Just had my first order delivered and…
Just had my first order delivered and WOW this is awesome it tastes great, its a great thing if u need to snack on something being on a low carb diet. I would definitely recommend this and I'm definitely ordering again after I have eaten my first order, i may subscribe on a regular basis.
No customer service, sent wrong order and overcharged
I was looking forward to this, as an ex South African now living in the UK I was missing my biltong. So I signed up for a monthly deal (3 * 75g bags) for £11.60 a month. I noticed though when my 2nd order came through they had sent me 3 * 35g bags. Which is 105g for £11.60, that's over £100 per kg which is extortionate.
Since then I have tried to contact them via their website, and have emailed their customer service email account but have had no response.
So I will be cancelling my order which is a shame really as the biltong was actually really good and tasty. But not at that price!
Good product, bad customer experience
Unfortunately, a good product is let down by poor customer service. I was sent the wrong product in one of my orders and I was charged for a larger package. After 3 weeks, several emails and a tweet they haven't made it right and I've cancelled my subscription. Shame.
Great tasting
Great tasting, Generous portions for the price. Something to look forward to receiving in the post. Worth a look at.
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