Lyons Bowe Solicitors - Shepton Mallet Reviews 245

I'm very pleased with Kerryanne whom assisted me with the purchase of my house, she has been prompt in answering queries, excellent at chasing up the vendors solicitors and super at explaining the process.
Would definitely recommend.

Lyons Bowe were ok. The model of dealing with different teams/staff at different stages means your experience will probably vary.

Communication was generally quite poor. Key people were hard to get hold of when needed, and often questions were ignored.

The onboarding stage was...ok. Some frustrating/confusing email exchanges, and communication wasn't great. The app is useful for signing early documents, but soon becomes obsolete as you progress.

The conveyancing and searches stage was good. It was the smoothest part for us. Our solicitor was on it, quick to reply to queries and answered the phone when I called. They made one pretty basic error with the contracts, but it luckily didn't cause any issues/delays.

Exchange/completion could have been better. Again, communication was not great. There were no instructions of how to pay deposit, very little in the way of guidance in general. Our contact would fall silent for days at a time when we needed answers.

Ultimately, Lyons Bowe did the job on what was a pretty straightforward purchase (from a private company) with no chain. I'm not sure I would use them again, as I wasn't happy with their communication (or lack thereof).

They are competitive in terms of cost though!

A great experience throughout. Comms were frequent and accurate .
I have already recommended these to others . No hesitation in leaving this review ( of which is very rare for myself to do so ) but felt their hard work needed some reward …

Very impressed so far. Doing a sale and a buy. Communication processes are good, they are responsive and online app works well.

My experience with Lyons Bowe Solicitors in the sale of my property have been a pleasant surprise with the ease and open clear explanation of the process leading up to completion the process has left me with the joy of knowing that professional help in a well established company is priceless

We used Lyons Bowe for our sale and purchase. We dealt with different teams across the various stages of the transactions. All the individuals handling our matters were responsive, professional and courteous. It was a great experience.

As a first time buyer, I would absolutely recommend Lyons Bowe. The solicitors were professional and prompt. Kerryanne in particular was extremely responsive which I greatly appreciated.

I would also recommend the app, which detailed a checklist of the sale and ensured I knew exactly where I was every step of the way. I would happily use their services again.

Katie in the New Instructions was very professional and quick to respond to my queries about the process. I really appreciated that she was direct and to the point so put me at ease even with the large amount of information coming my way.

I found the phone app simple to use apart from the downloads not working. I was able to download my forms on my laptop from the website. Hopefully this will get fixed.

Lyons Bowe were fantastic for our property purchase. Normally when you recommend a solicitor it's sort of "this one was less of a pain to deal with than the other one", but Lyons Bowe were genuinely brilliant and I'd recommend them to anyone. They also had a very neat app where you could see a little moving van getting closer to the house... which helped on some of the more stressful days. It also helped to see the overall progress of the purchase, along with items that were still left to tick off. It was very transparent.

Overall, their way of working is a little different to a lot of firms, as each stage of the process is handled by a different team (e.g onboarding/proof of funds, legal formalities, and then exchange/completion). This isn't a negative in any sense, as it meant each team were experts in that part of the process, and were always super responsive and transparent.

10/10. Very happy customers.

Thank you to Chloe, Charlotte, Katarina, Ella, Josie, and Sydney!

The most incredible & personal service I think you’ll ever find with any solicitor or conveyancer. From the moment we started our process of both the house sale & purchase with Lyons Bowe through until our final stages & completion, they’ve been brilliant. A special mention to the incredible Tietia Shotton. Tietia was kind, patient, understanding and so empathetic when we hit SO many bumps in the road… up until not exchanging until the morning of the purchase! She was strong, determined & so approachable. Wouldn’t recommend anyone else for selling or purchasing property. Exemplary in every way. Thank you!

I’ve used Lyons Bowe for conveyancing twice now as they were so good the first time. I have been dealing with Lily this time setting up the file to pass on to the legal team and she has been brilliant. You are in safe hands. Thank you

I would like to say a massive thankyou to Lauren cray for all her hard work in getting the legal side of things sorted it made our side a lot easier thankyou rob & Vanessa keay.

A swift and diligent conveyance. Fantastic communication and very friendly with it. Highly recommend.

I had an excellent experience with the Legal Team purchasing a flat. Claire's work was quick and comprehensive and was covered very effectively by Robert whilst she was on annual leave.

Can not recommend highly enough. All communications have been promoted and actioned quickly. Megan has been efficient and an absolute pleasure to deal with. In this stressful time the process thus far has been painless and transparent.

Only just instructed Lyons Bowe for a house sale and purchase and already received a 5 star service within the first week. Very efficient and informative and feel very comfortable going into this process which can often be daunting and overwhelming when doing it on your own. Thank you

We had the worst experience imaginable with buyers in 2024 but throughout it all Lyons Bowe were efficient, helpful and good at communicating. Eventually we sold at the start of 2025 and they have been great dealing with our purchase. Simone De Camara smoothed the way legally for us and the whole team have been good at keeping in touch. I recommend them highly.

Katrina was always helpful and quick to respond, very happy with the service

Lyons Bowe, a great service and completed our house sale, professionally, communicating effectively every step of the way.
Highly recommended.
Our thanks to Robert Hann, and Molly Mason in particular.

Comparative to our previous dealings with other conveyancing services, Lyons Bowe have been efficient, effective but, more importantly, a pleasure to do business with.

The initial quote and service parameters from Connor was effortless, and set out the end-to-end process with well considered ‘brochures’.

Maisie dealt with our onboarding and the back and forth requests for information. Her diligence, professionalism, understanding and patience was exemplary. Once the contract detail had been defined we were handed to the completion team.

Abigail and Alex dealt with the final hurdles to completion. While I’m sure there was work required behind the scenes, it felt like the foundations made the finalisation a ‘rubber stamping’ exercise.

I would highly recommended Lyons Bowe. Having purchased and sold property previously: the trivial additional cost comparative to budget ‘search engine’ providers was absolutely worth it.