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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers are really happy with the product, often noting that it matches descriptions and images perfectly, and many appreciate the quality and appearance of their purchases. People frequently highlight the excellent service and the ease of the ordering process. However, some customers experienced issues with delivery, citing slow shipping times or problems with tracking information. A few other people also felt that the product quality was not always consistent, mentioning instances of damage upon arrival or durability concerns after some time.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers praise the product quality, stating it... See more

Delivery service

Consumers find delivery service to be ambiguous. While some reviewers praise fast shipping and timely... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers express satisfaction, stating they are... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I'm not happy with the product. It looks much nicer on the website. It seems flimsy and cheap in real life

Rated 5 out of 5 stars

I just want to say I wrote a 1 star review originally because of my bad and my impatience. I'm revising it to a GREAT review, received my order and arrived in a timely fashion . The product is exactly... See more

Rated 5 out of 5 stars

We purchased the Toronto Blue Jay metal wall art. We gave it as a birthday gift to our Canadian nephew- he loved it! -The free shipping took longer than we thought it should…Next time we’ll pay... See more

Rated 5 out of 5 stars

Thank You! Excellent communication and response times! Thank you all for providing an excellent product and services...


Company details

  1. Neon Sign Shop

Written by the company

LYNSERIESS is a part of JENNA RAE DIETZ AGUILAR SOLUTIONS LLC, a company committed to excellence and innovation. Lynseriess.com stands as a beacon of creativity, offering a diverse range of high-quality neon signs, metal sign art, and customizable neon creations. Our commitment to quality, customer satisfaction, and cutting-edge creativity sets us apart as an industry leader.


Contact info

3.9

Great

TrustScore 4 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just ordered a sports LED sign from…

Just ordered a sports LED sign from this website, its’ quality is fantastic and I love it so far, I can even adjust the brightness as it came very bright to begin with. Would definitely order from here again!

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Great, high quality custom sign!

I ordered a custom sign, and couldn’t be happier with it. The quality and look are fantastic, not to mention how secure it was packed for shipping. It also arrived in the timeframe they stated when I ordered.

I would definitely order from this company again.

25 July 2024
Unprompted review
Lynseriess logo

Reply from Lynseriess

Thank you very much for choosing us.

Rated 5 out of 5 stars

Great customer support response time

Had an issue with tracking information but the company reached out quickly and addressed the situation and it was the carriers fault for not updating the status. (Proof was provided) Loved the quick response.

29 July 2024
Lynseriess logo

Reply from Lynseriess

It’s our pleasure to have the opportunity to assist you.

Rated 5 out of 5 stars

It was VERY worth the wait!

It was VERY worth the wait!
More than exceeded my expectations. Love my Tesla sign I ordered for the garage! Even came with mounting materials kit and remote with low, medium, high modes of brightness and standard On, strobe, blinking features is a nice perk. At first I was sketchy about ordering after seeing some of the reviews but I was proven wrong. Thank you again Lynseriess for being legit!

12 July 2024
Rated 1 out of 5 stars

Fake company

Fake company. Do NOT buy from them. Their phone number is disconnected and fake tracking information. You cannot get in contact with the company via email either.

19 January 2024
Unprompted review
Lynseriess logo

Reply from Lynseriess

Incorrect. Our support email is always available, and we also have a live chat box.

Rated 1 out of 5 stars

At first I didn't believe this shop

At first I didn't believe this shop, in the end I went to the shop and the result was that they were all scammers
What UPIC Uxxx said is true
It turns out that these are all fake reviews to make us believe it's time wasting platform

10 October 2023
Unprompted review
Lynseriess logo

Reply from Lynseriess

Hi, Our all reviews on Trustpilot are ORGANIC. Only your review is fake, You have never ordered from us yet.

Rated 5 out of 5 stars

We love our sign

We love our sign! It looks beautiful on our wall, great craftmanship and quite a conversation piece! I ordered another sign for a gift and I will order more.

20 June 2023
Unprompted review
Rated 5 out of 5 stars

I would personally give 10 stars

I would personally give 10 stars. ** I mistakenly ordered 2 Milwaukee Bucks lights for my sons birthday being sent to another state- I emailed them and they PROMPTLY took care of it and refunded me! **
So happy for their rockstar team !

13 May 2023
Unprompted review
Rated 5 out of 5 stars

Cool item

Cool item
I ordered a SEATTLE KRAKEN metal sign. Carefully packaging, quickly support and PERFECT sign.
The only minus point is shipping time, over a week.
But I still love it! 5 stars.

2 May 2023
Unprompted review
Rated 1 out of 5 stars

Expensive, low-quality product, non-existent customer service. Avoid.

I ordered a neon sign (a Christmas present) from this company in early December. After 2 weeks, I hadn’t gotten a shipping notification, so I sent an email asking about it. Lo and behold, the next day I got a notification that it was on its way. The sign I received does NOT look like the website photo. It is badly made and looks terrible—it’s as though it’s a knockoff of its own product. (Also, it was filthy when it arrived—covered in greasy black fingerprints.) I emailed Lynsseries and said I’d be sending the item back, considering this sign qualified for a refund according to their own Terms, and got a series of emailed responses asking me if instead I’d like a 15, then 30, then 50% discount of my original price ($130.), until finally an email letting me know I wasn’t eligible for a return, because my sign was a ‘custom product’ (not the case—it was a stock item.) Life events forced me to give up at that point.
The website has some pretty glowing reviews, but my experience was 0/5 stars.
Cheap product, very slow, expensive shipping, extremely poor customer service.

1 January 2023
Unprompted review
Rated 1 out of 5 stars

scam website

scam website, you never got what you order!

1 February 2023
Unprompted review
Lynseriess logo

Reply from Lynseriess

Hi, We haven't received your order, and our focus is on the American market. If you can provide the proof your order from us, we will refund 200%.

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