Excellent from start to finish. Great comms, prompt delivery, well packaged, and chairs appear to be well designed and of good quality, although I suppose it’s probably too early to tell, but hopeful... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Couldn’t be more delighted with my teak garden table and chairs. Very sturdy extremely good looking, and comfortable Delivery was certainly quicker than the website ordering suggested. Very well and s... See more
Company replied
We now have the Henley 10 seater Teak table and chairs (2 are end benches). Very impressed with the teak quality and its craftsmanship. The table design is very flexible and with stacking chairs and t... See more
Company replied
Lovely and very practical dining set. Upon installation, we had 1 chair that was partly broken and some cushions with stains, but Luxus Home and Garden easily and quickly replaced them within a shor... See more
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Company details
Written by the company
Luxus Home and Garden are Award Winning manufacturers and distributors of sustainable, high-quality Teak Garden Furniture. Whether looking for seating for your garden or replacing your tired outdoor dining set, you're guaranteed to find the perfect match at our online store.
Award-Winning Service...
Written by the company
- Luxus Home and Garden are commited to good, responsive customer service.
- We have a longstanding commitment to treat all customers with respect, support and kindness.
Contact info
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, United Kingdom
- +44333 772 9013
- info@luxushomeandgarden.com
- luxushomeandgarden.com
Our Biggest Ever Sale!
4.6
Excellent
813 reviews
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This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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I love the dining table and chairs
I love the dining table and chairs all my family have admired them. Outdoor dining is now a real pleasure.
The service was excellent from start to finish and the delivery team were quick, efficient and very tidy.
6 June 2025
Reply from Luxus Home and Garden UK
Hi Chris,
Thank you for the review! It is fantastic to hear of both you and your family’s admiration of your new furniture.
Your comments have been passed along to the team and we are delighted to hear that you have been enjoying Outdoor Dining more since!
If you ever need anything else in the future you know where we are.
Kind Regards,
Luxus Customer Care Team
Lovely furniture and great service
Lovely furniture and great service. I would recommend to friends.
4 June 2025
Reply from Luxus Home and Garden UK
Hi Eileen,
Thank you for taking the time to leave us a review, it’s always a pleasure to hear comments such as this and we are so thankful for your time.
If you need anything in the future please do not hesitate to let us know.
Kind Regards,
Luxus Customer Care Team
Beautiful furniture …
Although the delivery of my furniture took a while, it was well worth the wait! It’s beautiful! Really solid sturdy well made furniture, and looks stunning! The comms from the company were good too when I asked for updates. Highly recommend
4 July 2025
Unprompted review
Reply from Luxus Home and Garden UK
Hi Rachel,
Thank you for your time leaving us a review, it is very much appreciated and we are delighted to hear of the positive experience you’ve had with us.
Please know that your patience is extremely valuable to us and we are always happy to help if you need anything in the future.
We hope you enjoy your new furniture!
Kind Regards
Luxus Customer Care Team
Excellent
It’s the 2nd time I’ve bought from this company and am equally happy with my second purchase. Very good customer service - quick response when I asked about the lead time. Really well made products. We’ve had our table and chairs for 2 years now and love it. The curved bench seat we’ve just bought is lovely and very well made.
Also the delivery guys were extremely polite, friendly and efficient. Highly recommend
3 June 2025
Reply from Luxus Home and Garden UK
Hi Anna,
Thank you for your lovely review, we are delighted that you came back for a second purchase and was equally as pleased as the first.
We have passed along your kind comments to the team, these are extremely valuable to us here at Luxus and we want to thank you again for taking the time to share your experience.
If you ever need anything else, please don’t hesitate to reach out!
Kind Regards
Luxus Customer Care Team
The parasol was well-made and sturdy.
The parasol was well-made and sturdy.
The holes in the support pole were too high... only the bottom one was accessible.
Delivery required a significant wait.
23 May 2025
Reply from Luxus Home and Garden UK
Hi Michael,
Thank you for your review and positive comments around our Parasol.
We appreciate the time taken discussing this via email & phone with us and as explained this will get easier after the first few times, the parasol holes are high up as the fabric will stretch. We do appreciate your comments nevertheless and if you ever need further clarification or assistance in the future regarding your Parasol we are always here to help resolve this with you.
We do apologise regarding your thoughts on delivery and looking at this it was delivered within 1-2 weeks. We appreciate your feedback on this and we are always happy to discuss any lead times if you ever wanted to contact us going forward.
Once again we want to thank you for taking the time to leave us such a lovely review and we hope you enjoy your Parasol!
Kind Regards
Luxus Customer Care Team
Ordering and delivering was first…
Ordering and delivering was first class. However there is a crack on the pole. It looks like it was filled before and now the filling has cracked. I’m not sure who to get in touch with to sort it out. Look forward to hearing from you.
24 May 2025
Very good products and good delivery
20 May 2025
I've done this review once before.
22 May 2025
Teak and table and 8 chairs
Teak and table and 8 chairs. Very good quality and style. Easy to understand the website and excellent customer service. Items were delivered promptly and were erected by two marvellous men - at a very reasonable cost.
24 May 2025
What a fabulous company
What a fabulous company! Not only do they sell excellent quality products, but they are also super responsive. I asked their support if they could get my order out at an entirely unreasonable speed... completely expecting a no! But Joe contacted the depot immediately and managed to organise a deliver within 24 hours... incredible!
20 June 2025
Unprompted review
I needed 2 mid sized garden benches
I needed 2 mid sized garden benches in a hurry. Luxus kindly made a special order for me and managed to deliver in days. Very good quality seats too.
23 May 2025
The dining set was easy to order…
The dining set was easy to order online. When the product was delivered the team were very polite and efficient at putting together the table and taking away existing set. The table and one chair had a crack in the wood and customer service were able to get a replacement sent out very quickly. The cream seat covers mark very easily and do not spot clean very well, and when put through the wash the material has disintegrated. The ‘free’ cushions aren’t a great addition as I’ll need to replace them now as 3 out of the 6 I received can’t be used. Option to buy more would be good. Customer service advised I measure the seats and get new ones from another retailer.
21 May 2025
Excelllent Company and quality furniture.
Easy to order, good communication when furniture was going to be delivered, excellent quality. Very friendly staff.
21 May 2025
All good
Great garden furniture at a very reasonable price. Extremely helpful and knowledgeable representatives. Delivery agents were also reliable and helpful. All good.
21 May 2025
Beautiful garden furniture
Dining table and four chairs seem sturdy and well made. Delivery was efficient. We have oiled the table and chairs and the furniture looks lovely on the patio. I thought long and hard about this purchase, and looked at several companies. It was the many positive reviews that give me confidence to buy from this company, so I wish to add my own positive review to help others make a decision.
20 May 2025
Quality product and great service
I was nervous about making such a significant purchase/investment online and unseen. However, I have not been disappointed; the teak garden set is of great quality. The delivery, assembly and removal service was also good.
16 May 2025
Garden furniture is beautiful
Garden furniture is beautiful, very heavy and solid. Took a little longer than expected to arrive but I was informed of the delay. The delivery was brilliant, it was delivered whilst I was at work to the garden, fully assembled and all the packaging removed. Would definitely recommend this company.
14 May 2025
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