Excellent sonic toothbrush that cleans superbly, looks great and has an amazingly long battery life; all at a very competitive price. However, there are too many functions, I just want to clean my te... See more
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Discover your ultimate self-care sanctuary with our premium personal care products.
Contact info
85 Great Portland Street, First Floor, W1W7LT, London, United Kingdom
- support@luxecare.co.uk
- luxecare.co.uk
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Replied to 40% of negative reviews
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Outstanding customer service
Outstanding customer service. I have received exceptional treatment from 2 or 3 companies over the past year and Luxe is up there with the best of them. Special mention to Peter who was prompt, professional and empathetic.
In a nutshell the product I ordered could not be used by my wife as she has a medical implant. This was not apparent until reading the detail in the instructions.
I reached out and, because of the circumstances, Peter arranged a pre-paid return which was collected from my house and then a prompt full refund on their receipt of the return.
It would have been good to know the product restrictions before ordering however the way Peter handled things was exemplary.
Luxe is now on our list of ‘preferred suppliers’
Well constructed product
Well constructed product that works very well.
Easy to order, delivery as stated and operating instructions easy to follow.
LUXE Water Flosser Support
My Water Flosser developed a fault, I contacted LUXE support via email and received a response within fifteen minutes on a Saturday informing me that a replacement unit is being sent from their warehouse.
Very understanding support team and excellent service.
A nice toothbrush
This is a nice toothbrush - easy and comfortable to use, good clean design, and does the job. I have used this regularly for a month now, with no problems yet. Don't be put off by the circular yellow plinth in the images - this is not part of the package.
I bought the Luxe intelligent Sonic…
I bought the Luxe intelligent Sonic Toothbrush + Travel case a few months ago. Its now my go-to toothbrush. It has a very good battery-life (rechargeable). Its light very fubctional and was a great price also. I'm very happy with this product
Using the Luxe Sonic toothbrush is much more effective and enjoyable….you won’t be let down with your purchase.
Using the Luxe Sonic toothbrush is much more enjoyable than any previous experiences I’ve had with electric toothbrushes. I’m not sure whether it is the extremely high vibration spec or the easy to use small but effective brush head, but for my small mouth, I’ve never experienced something that thoroughly cleans my teeth and gums so well….it is truly a joy to use (and the cute animations on the display just add positivity to that experience).
I’m buying a second, just in case I ever lose the one I’m using!
Smooth interaction
Very easy to order and I got regular updates on the delivery status. The product arrived exactly as scheduled.
Very efficient service and my daughter…
Very efficient service and my daughter tells me that it’s the best flosser she has ever used. When I replace mine I will definitely be using this company again
Excellent product and service
Excellent product and service. Communication has also been superb. Thank you
Easy ordering
Easy ordering, delivery on time.
The water flosser works well once you get used to using it. Messy process, best done over a sink or bath, but the results are good.
Easy and comfortable to use and seems…
Easy and comfortable to use and seems to make a difference after a few uses
Great product and value for money
Great product and value for money. Easy to use and saves money at the dentist.
Value and quality
Luxe offer great all round service with an easily accessible website and product selectionprocess. This and the exceptional quality and value of their product made the whole experience a pleasure.
Luxecare UK provided me with two…
Luxecare UK provided me with two things; 1/ the best toothbrush I’ve ever used in my life 2/ the best and most efficient service. You need personal care products, check these guys out.
Excellent customer service
Just had an issue with a Luxe Flosser I purchased, contacted Luxe support who replied almost immediately and are sending out a replacement, to add to their superb customer service they are also sending me additional Flosser heads as a free gift.
Never had service like this before from any company, can highly recommend Luxe as a business.
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