Luxe Cheshire Reviews 

385
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, noting items are genuine, in excellent condition, and exactly as described. The staff are highlighted for being incredibly helpful, knowledgeable, and providing an outstanding, non-pressured service. Delivery is frequently mentioned as quick, prompt, and always well-packaged, ensuring items arrive in perfect condition. Reviewers express immense satisfaction with their purchases, describing the entire buying process as enjoyable and seamless. Many customers are delighted with their choices, frequently recommending the company and expressing a strong intent for future luxury purchases.

What people talk about most

Product

Consumers consistently express delight with the product quality, often describing items as pristine,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Users describe positive interactions with quality, consistently reporting that items are top quality,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

User experience

People report positive experiences with the overall user experience, often describing it as enjoyable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a beautiful Chanel tote shopper for my wife’s birthday along with some Hermes boots. Both items were as advertised and the luxe Cheshire team were really helpful answering my questions. Well pa... See more

Rated 5 out of 5 stars

Super enjoyable experience buying my Kelly 28. The whole team are just a pleasure to deal with. They really took their time in explaining everything it was a non pressured sale - I normally buy from S... See more

Rated 5 out of 5 stars

I made my first purchase with Luxe Cheshire and I would definitely recommend and I will definitely be buying from them again. The bag was an excellent price and was sent out really quickly. It was r... See more

Rated 5 out of 5 stars

I have never shopped with Luxe so although I loved the bag I was unsure if I should make the purchase. I was able to speak with them directly and request further detailed information about the bag. Th... See more


Company details

Written by the company

We are a trusted online consignment store, specialising in authentic, pre-loved designer bags, shoes, clothing, and accessories. Alongside our e-commerce platform, we welcome clients to our private showroom in the UK, and are delighted to now also serve our growing community in Dubai, where we offer a personalised concierge service. At Luxe, our mission is to provide an exceptional experience for both buyers and sellers. Every purchase through us supports a more ethical and sustainable fashion future where timeless luxury finds a second life.


Contact info

4.9

Excellent

TrustScore 5 out of 5

385 reviews

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4.9

All reviews

(385)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

I have bought a few items from Luxe Cheshire over the years and as always I am delighted with the service and product. Rebeka and her team are knowledgeable, friendly and helpful. Highly recommended for their service and array of products on offer. The bag I bought was exactly as described, super happy!

17 June 2024
Rated 5 out of 5 stars

My first purchase

I’ve just made my first purchase from Luxe Cheshire. I asked for more photos etc of the handbag I was interested in and they were sent through very quickly and answered any questions I had. My handbag arrived today and I’m over the moon how it was presented and wrapped. It arrived quickly, will most definitely purchase again. Thank you x

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Recently purchased a bag from Luxe Cheshire and the service received was outstanding. Very communicative and easy to deal with. Lovely company to deal with. Definitely recommend highly.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from start to finish!

Fantastic experience from start to finish. Clear and easy selling process with regular updates! Very reasonable selling rates considering the amount of advertising online and through social media. Both of my beautiful Chanel bags sold within hours of going live
Thank you Luxe Cheshire will definitely use again

28 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company highly recommended

Second purchase from here and I’m over the moon! The bag was beautifully wrapped in their new packaging which looks stunning. Received the bag in excellent condition as described and posted quickly, was even sent extra videos and photos before purchasing to make sure I was happy, they went above and beyond. Highly recommend this company for preloved designer bags, buying and selling from them both have been an absolute pleasure ❤️ I also managed to get a rare YSL which I’m so pleased about as they no longer make this colour!

12 April 2024
Unprompted review
Rated 5 out of 5 stars

first class service , personal and professional

Luxe cheshire have recently sold one of my bags for me and i couldn’t be any happier , the whole experience was amazing and everything went smoothly from collection of the bag to payment a few days after selling , my bag achieved the amount i wanted (in fact a little more which was great ) i wouldn’t hesitate to use them again and also buy from them (as i also have done) - thankyou so much really great service x

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Chanel boots

First purchase with luxe Cheshire , excellent service boots came quickly and beautifully packaged, absolutely over the moon with my Chanel boots will definitely be shopping with them again, highly recommend.

22 January 2024
Rated 5 out of 5 stars

First experience from Luxe Cheshire

First experience from Luxe Cheshire. I will definitely used them again and recommend this first class store. My Hermes bag arrived beautifully gifted wrapped and as described.
Thank you again.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and item

Amazing customer service. My Chanel Kelly arrived next day, in perfect condition and team were very helpful to ensure I got it before I travel.

Would recommend and use again for pristine luxury items.

16 January 2024
Unprompted review

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