LuxCamp Reviews 2,705

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Advantages: + well organized check-in and check-out + good access to the centre of Rome + numerous attractions Disadvantages: - noise at night, no one controls it - no safe sidewalk to the bus s... See more

Company replied

Rated 5 out of 5 stars

So far so good. The procedure is easy and intuitive. The payment was supporting our local agents - everything was fast and efficient. Hopefully there are those campgrounds there :D.

Company replied

Rated 5 out of 5 stars

The tent was well equipped, well prepared, clean and tidy. The Staff was very nice and helpfull.

Company replied

Rated 5 out of 5 stars

Easy booking, great prices, clear informations. I've never been disappointed. Luxcamp is always our first choice when looking for accommodation.

Company replied

Company details

  1. Tour Operator
  2. Self-Catering Accommodation

Written by the company

Realizacja każdego z zamówień może zostać oceniona w skali od 1 do 5 gwiazdek. Klienci mogą ocenić sklep do 6 miesięcy od daty złożenia zamówienia. Na podstawie punktów przyznanych za towar, dostawę i obsługę obliczamy dla każdej dodanej opinii ocenę średnią (średnia arytmetyczna). Łączna ocena sklepu internetowego stanowi średnią wszystkich takich ocen z ostatnich 12 miesięcy. Dodając komentarze, klienci opisują swoje doświadczenia związane z korzystaniem z www.lux-camp.pl


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The tent was well equipped

The tent was well equipped, well prepared, clean and tidy. The Staff was very nice and helpfull.

17 August 2024
LuxCamp logo

Reply from LuxCamp

Bardzo dziękujemy:)

Rated 5 out of 5 stars

good

Very easy and clear reservation process

15 February 2024
LuxCamp logo

Reply from LuxCamp

Dziękujemy:)

Rated 5 out of 5 stars

Worth to go

Clean, nice, family-friendly, great pools, and all the staff for children.

19 May 2023
LuxCamp logo

Reply from LuxCamp

Dziękujemy:)

Rated 5 out of 5 stars

Easy booking

Easy booking, great prices, clear informations. I've never been disappointed. Luxcamp is always our first choice when looking for accommodation.

14 September 2023
LuxCamp logo

Reply from LuxCamp

Thank you Karol:) You made our day🧡

Rated 4 out of 5 stars

Pros and Cons

Advantages:
+ well organized check-in and check-out
+ good access to the centre of Rome
+ numerous attractions
Disadvantages:
- noise at night, no one controls it
- no safe sidewalk to the bus stop

16 September 2023
LuxCamp logo

Reply from LuxCamp

Dziękujemy za uwagi odnośnie pobytu:) Pozdrawiamy serdecznie!

Rated 5 out of 5 stars

So far so good

So far so good. The procedure is easy and intuitive. The payment was supporting our local agents - everything was fast and efficient. Hopefully there are those campgrounds there :D.

17 April 2023
LuxCamp logo

Reply from LuxCamp

😉

Rated 5 out of 5 stars

Smooth reservation

Everything went smootly with the reservation process. Contact with Luxcamp is really good.

2 October 2022
LuxCamp logo

Reply from LuxCamp

Hi Anna, thanks a lot for your nice comment:) All the Best!

Rated 5 out of 5 stars

Efficient service

Efficient service, everything on time, I recommend it!

28 July 2022
LuxCamp logo

Reply from LuxCamp

Thank you for recommendation and have a great holidays!:)

Rated 5 out of 5 stars

Stella Maris Camping Umag

This camp was our first experience with that kind of travelling. The pitch was very good situated, with an access to water and electricity. Other stuff were located in few places (toilet, showers, washing machines (estra payed), place for hand wash etc) - everything was very clean. Close to pool or few minutes walk to the beach. Perfect place to stay, especially with children I think. So many people gathered in one place, and still its peace and quiet here :)

20 July 2022
LuxCamp logo

Reply from LuxCamp

Cieszymy się, że spędzili Państwo udane wakacje:) Pozdrawiamy i polecamy się na przyszłość!

Rated 1 out of 5 stars

Very very bad mobile home at Simuni

Very very bad mobile home at Simuni. Old and with not fixted thing. Very hot inside. The resident from eurocamp is very unpolite.

3 July 2022
LuxCamp logo

Reply from LuxCamp

Dzień dobry, przykro nam z powodu napotkanych niedogodności oraz że obsługa rezydenta Eurocamp nie spełniła Państwa oczekiwań. Pozdrawiamy serdecznie

Rated 1 out of 5 stars

you don't get the house you paid for

We pay for high standard houses and we got low standard. Noone want to solve this issue. We have contacted office, resident and we didn't get any answer. Noone cares of you if it's already paid They suggest us to go back home and than make the complian.... it's not acceptable!

27 June 2022
Unprompted review
LuxCamp logo

Reply from LuxCamp

Dzień dobry, bardzo nam przykro, iż wybrane zakwaterowania oraz obsługa nie spełniły Państwa oczekiwań.

Rated 5 out of 5 stars

super póki co :)

20 April 2022
LuxCamp logo

Reply from LuxCamp

Mamy nadzieję, że super pozostanie;) Pozdrawiamy, i dziękujemy za miłą ocenę:)

Rated 5 out of 5 stars

Biuro warte polecenia!

My overall experience (second year in row) with Lux-Camp is very good. I gave 5 however I do have some minor comments where I would see room for improvement.
What I did miss in the reservation process was:
- lack of answer to questions I had to put in reservation form as info line was unavailable for whole week!
- for some campings there is no map and overall plan so I had to search myself elsewhere… bit risky as customers may find better offer:-)

What I do like the most is Covid-19 insurance and solutions in case of customer’s resignation. Well prepared!

29 January 2022
LuxCamp logo

Reply from LuxCamp

Dzień dobry Panie Macieju, bardzo dziękujemy za komentarz oraz cenne uwagi:) Pozdrawiamy serdecznie!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look