Positive aspects: Modern, spacious and clean apartment; very large garden and beautiful views. Trampoline and football goal for the kids. Private parking. The apartment manager came quickly when t... See more
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Review summary
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Reviews shaping this summary
Great location, wonderful view over lake, direct beach accrss. (The water level is a little shallow, making access to swimmung level a bit complicated, but with shoes ok). Very peaceful and quiet sp... See more
Company replied
Great location - easy and flat walking distance from train station. Bus terminal even closer. It was very warm (32+ degrees) when we stayed in Aug 2026 and without air-conditioning we had to slee... See more
Company replied
The holiday flat is well equipped and modern throughout, perfectly suited for a group of four. Good amenities for self-catering. It is perfectly located within the old centre of Riva, lying rather qui... See more
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Company details
Written by the company
Happy.Rentals provides professional holiday rental and property management services across Switzerland, Italy, France, Spain, Slovenia, Croatia, Greece, Malta, Montenegro, Hungary, Albania, Andorra and Sweden. We are an international company based in Lugano, with a dedicated team of professionals who take care of everything for both guests and homeowners, providing assistance from booking to departure and excellent management services. Established in 2008 in the famous Lake Como area, we now have more than 45 local offices. We proudly offer a wide range of holiday homes for every budget, taste, and type of vacation: cosy mountain chalets, modern city studios, breathtaking luxury villas, and serene countryside retreats. We aim to constantly develop and deliver our positive, professional service to new holiday locations!
Contact info
6900, Lugano, Switzerland
- +41 (0)43 5005983
- enquiries@happy.rentals
- happy.rentals
4.3
Excellent
760 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Good service
Good communication, appartement was ok, easy check in and out
6 September 2026
Unprompted review
Great view directly at the beach front
Great view directly at the beach front, great located and fair priced.
Yes, there is no AC listed, but there is an AC installed, according to the agency it is not yet ready, so let’s hope it will be for your visit, because it really gets hot in the apartment (have been there end of august).
The roller shutters in the master bedroom was totally broken, the roller shutter in the living room did not work as well…not helping with temperature either…
And prepare for a lot of mosquitoes with bringing whatever you can to defeat them and protect you.
To sum it up, fair priced, would have been 5 stars with AC and working roller shutters.
8 September 2026
Unprompted review
Very good advices before and during our…
Very good advices before and during our vacation. Very friendly communication. The appartment was clean and had anything we needed. Also the surrounding area was quite and friendly.
4 September 2026
Unprompted review
Reply from Happy.Rentals
Thank you very much for your wonderful 5-star review! We’re especially pleased that you appreciated the advice and friendly communication from our team both before and during your holiday.
It’s also great to hear that the apartment was clean, well equipped and that you enjoyed the peaceful surroundings. Providing helpful support throughout the guest journey is very important to us at Happy.Rentals, so your feedback means a lot.
Thank you for choosing us, and we hope to welcome you again!
Best regards,
The Happy.Rentals team
great expirience
"The stay was amazing! The house is beautiful and spotless, and the hostess is a warm, welcoming person who is always there to help. Everything was fantastic—the clean and beautiful pool, the interior decor, the quiet surroundings, and even the cheerful neighbor's dog. Highly recommended!"
18 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you very much for your wonderful 5-star review! We’re especially pleased that you appreciated the advice and friendly communication from our team both before and during your holiday.
It’s also great to hear that the apartment was clean, well equipped and that you enjoyed the peaceful surroundings. Providing helpful support throughout the guest journey is very important to us at Happy.Rentals, so your feedback means a lot.
Thank you for choosing us, and we hope to welcome you again!
Best regards,
The Happy.Rentals team
Everything was wonderful
Everything was wonderful! We really enjoyed our stay and had a great experience. The apartment was comfortable, clean, and very nice, and the surrounding area was beautiful, with a lovely pool and barbecue area 😊 I would definitely recommend it!
22 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you so much for your wonderful 5-star review! We’re delighted that you had such an enjoyable stay and appreciated the comfort and cleanliness of the apartment, as well as the beautiful surroundings, pool and barbecue area.
Cleanliness and well-prepared accommodation are particularly important standards for us at Happy.Rentals, so we’re very pleased to know they contributed to your positive experience.
Thank you for recommending us, and we hope to welcome you again on a future holiday!
Best regards,
The Happy.Rentals team
🇮🇹 Traduzione di controllo
Absolutely one of the best customer…
Absolutely one of the best customer service staff you'll ever meet. Spotless accommodations. Gorgeous location. Would absolutely book with Happy Rentals in the future.
31 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you so much, Steven, for this fantastic 5-star review! We’re especially pleased to hear such kind words about our customer service team. Being responsive, helpful and making sure our guests feel well supported throughout their stay is a key part of the service we aim to provide.
It’s also great to know that you appreciated the spotless accommodation and its beautiful location. Thank you for your trust in Happy.Rentals – we’ll be delighted to welcome you again on a future holiday!
Best regards,
The Happy.Rentals team
The location and the house were fine
The location and the house were fine—a 10-minute walk to the hotel beach. The house was clean and spacious enough, and the kitchen was excellently equipped. We did miss having a space for a sunbed in front of the house—something we had noted from the description—but the balcony and terrace served the purpose well. There is no air conditioning, but ceiling fans are installed in all the rooms and worked effectively.
19 July 2026
Unprompted review
Reply from Happy.Rentals
Thank you, Patricija, for your 5-star review! We’re glad you enjoyed the location and found the house clean, spacious and well equipped.
We also appreciate you mentioning that the absence of a front garden and air conditioning was clear from the property description before booking. It’s great to hear that the balcony and terrace worked well for you and that the ceiling fans kept the rooms comfortable.
Thank you for choosing Happy.Rentals, and we hope to welcome you again in the future!
Best regards,
The Happy.Rentals team
Nice and clean appartment with top view
Nice and clean appartment, big terrace, splendid view on Lago Maggiore and the Borromean Islands, access road is very steep and narrow, no bus connection to Stresa.
21 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you, Regula, for taking the time to share your experience. We’re very pleased that you enjoyed the apartment, its cleanliness, the large terrace and the beautiful views over Lake Maggiore and the Borromean Islands.
We would just like to clarify that the steep access road and local public transport connections are characteristics of the property’s location and are outside Happy.Rentals’ control. These are also factors that guests may wish to consider when choosing the accommodation that best suits their travel needs.
As this Trustpilot profile reflects the experience with Happy.Rentals and our service as a whole, we hope that our assistance and the quality of the accommodation itself met your expectations. If you feel that your experience with our service was fully positive, we would be very grateful if you considered whether the overall rating might reflect that as well.
Thank you again for choosing Happy.Rentals and for your valuable feedback and we hope to see you again soon!
Best regards,
The Happy.Rentals team
Great location
Great location, wonderful view over lake, direct beach accrss. (The water level is a little shallow, making access to swimmung level a bit complicated, but with shoes ok).
Very peaceful and quiet spot, away from the crowds flooding Sirmione day to day and thereby exactly the relaxation we hoped for.
Well euipped and relatvely spacious, clean apartment for a family with 2 grown up kids.
16 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you, Ulrike, for sharing your experience! We’re delighted that you enjoyed the beautiful lake views, peaceful location and direct access to the water, and that you found the apartment clean, spacious and well equipped for your family.
We’re especially pleased that the stay offered exactly the relaxing atmosphere you were looking for. Regarding the shallow water level, this is of course a natural condition outside the control of the property and Happy.Rentals.
As Trustpilot reflects your experience with Happy.Rentals and our service overall, if you feel that the accommodation and our service fully met your expectations, we would be very grateful if you considered whether your rating might reflect this too.
Thank you again for choosing Happy.Rentals. We hope to welcome you and your family back to Lake Garda!
Best regards,
The Happy.Rentals team
We had a fantastic stay with Happy…
We had a fantastic stay with Happy Rentals and couldn’t fault the experience from start to finish.
The communication was excellent throughout, and Anna was absolutely brilliant. Nothing was ever too much trouble, and she was available on WhatsApp whenever we needed her — even at all hours of the day. It made the whole stay feel completely stress-free.
The accommodation itself was lovely, in a great location in Cala de Mijas, within a secure and well-maintained community complex. The decor was smart and stylish, and the kitchen was particularly well equipped, with a generous range of facilities provided.
We would happily stay here again and would definitely recommend Happy Rentals to anyone looking for a comfortable, well-equipped property with exceptional service. Thank you, Anna and the team, for making our stay so easy and enjoyable! 🌟
21 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you so much, Kelly, for this wonderful 5-star review! We’re delighted to hear that you had such a smooth and enjoyable experience with Happy.Rentals from start to finish.
A special thank you for your kind words about Anna. Being available, responsive and making our guests feel supported throughout their stay is exactly the level of service we aim to provide, so your feedback means a lot to us.
We’re also very pleased that you enjoyed the accommodation and its location in Cala de Mijas. Thank you for recommending Happy.Rentals – Anna and the whole team will be delighted to welcome you back!
Best regards,
The Happy.Rentals team
Well equipped self catering…
Well equipped self catering accomodation
Excellent location
Friendly, responsive staff
10 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you very much for your 5-star review! We’re delighted that you found the accommodation well equipped and enjoyed its location.
It’s especially rewarding to hear that you found our team friendly and responsive. Being available when our guests need assistance is an important part of the service we aim to provide at Happy.Rentals.
Thank you for choosing us, and we hope to welcome you again on a future stay!
Best regards,
The Happy.Rentals team
Excellency!
The staff is very friendly and helpful. All processes are extremely well planned and organized. Excellent service!
17 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you so much for your wonderful feedback! We’re delighted to know that you had such a positive experience with our team and appreciated the support you received.
Providing a smooth and well-organized service throughout our guests’ experience is very important to us, so your words mean a lot. We hope to assist you again in the future!
Best regards,
The Happy.Rentals team
Great location but noisy
Great location - easy and flat walking distance from train station. Bus terminal even closer. It was very warm (32+ degrees) when we stayed in Aug 2026 and without air-conditioning we had to sleep with all the windows and doors open for the breeze. As a result, VERY noisy with the trains behind and buses and traffic on the busy street in front.
Comfortable bed (foam mattress with topper) and basic furniture throughout. Good size fridge and cutlery/crockery for four.
Very clean and tidy.
Easy walking distance to selection of cafes and restaurants. Plus two supermarkets (Coop and Migros).
We were requested to remove all garbage from the apartment on departure , but unclear instructions given prior to checkin where to take it. You have to take it to a public disposal bin a couple of streets away.
Good communication from host company.
12 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you, Geoff, for taking the time to share such a detailed and balanced review. We’re glad you appreciated the convenient location, cleanliness and comfort of the apartment, as well as the communication with our team.
We’re sorry that the outside noise affected your stay, particularly during such a warm period when keeping the windows open was necessary. We understand how the combination of traffic and nearby public transport can be disruptive, even though these are external factors beyond the accommodation itself.
We also appreciate your comment regarding the waste disposal instructions. Clear and practical information for both arrival and departure is important to us, and guests should be able to understand easily where and how to dispose of their waste. We will take this feedback into account.
Thank you again for choosing Happy.Rentals and for highlighting both what worked well and what could be improved.
Best regards,
The Happy.Rentals team
Happy Rentals were awesome
Happy Rentals were awesome. The clearest check in instructions I have ever come across, and then amply supported by real people and an office when it was needed. 6 stars!
4 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you so much, Simon, for such a fantastic review, we’ll happily take the 6 stars!
We’re especially pleased that you found our check-in instructions so clear and easy to follow. Making arrivals as straightforward as possible is an important part of the Happy.Rentals experience, but we also believe that having real people available to help when needed makes all the difference.
It’s wonderful to know that you felt well supported throughout your stay. Thank you for choosing Happy.Rentals, and we hope to welcome you again soon!
Best regards,
The Happy.Rentals team
🇮🇹 Traduzione di controllo
Almost perfect
Positive aspects:
Modern, spacious and clean apartment; very large garden and beautiful views. Trampoline and football goal for the kids. Private parking. The apartment manager came quickly when the hob was faulty and found a solution.
Cons:
No washing machine, no microwave. Lacking kitchen accessories (colander, vegetable peeler, knives that actually cut, utensils, not enough dishware). Wifi very weak or even absent at times.
1 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you for your detailed review and for sharing both the highlights of your stay and your suggestions for improvement.
We’re very pleased that you appreciated the spacious and clean apartment, the garden, the views and the facilities for the children. We’re also glad that our local manager was able to respond quickly and find a solution when you experienced an issue with the hob. Providing prompt assistance when something unexpected happens is very important to us at Happy.Rentals.
Regarding the washing machine and microwave, the facilities available at each property are listed in the accommodation description so that guests can check what is included before booking. We nevertheless understand that having these appliances would have been convenient during your stay.
Thank you also for pointing out the missing kitchen accessories and the weak Wi-Fi connection. These are useful observations that can help us identify areas where the guest experience can be improved.
Thank you again for choosing Happy.Rentals. We hope to welcome you again in the future!
Best regards,
The Happy.Rentals team
Excellent place to stay in San Bernardino
Very nice and clean apartment in San Bernardino. The staff are very kind and helpful
8 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you very much, Mamoun, for your 5-star review! We’re delighted that you enjoyed your stay in San Bernardino and appreciated both the cleanliness of the apartment and the support from our team.
Keeping our accommodations well prepared and providing friendly, helpful assistance are important standards for us at Happy.Rentals, so your feedback means a lot.
We hope to welcome you back to San Bernardino for another enjoyable stay!
Best regards,
The Happy.Rentals team
We had a fantastic stay at Casa Ratana…
We had a fantastic stay at Casa Ratana in Sanremo! The location next to the Ospedale is very convenient, and the view over the harbor, together with the beautiful church on the hill, is simply wonderful.
A special mention goes to the team at Happy Renters — they were incredibly friendly, helpful, and always available whenever we needed them. Their excellent service made our stay even more enjoyable.
We would happily stay here again and highly recommend Casa Ratana! ⭐⭐⭐⭐⭐
Grazie mille.
12 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you so much, Riccardo, for this wonderful 5-star review! We’re delighted that you had such a fantastic stay at Casa Ratana and enjoyed its location and beautiful views over Sanremo.
A special thank you for your kind words about our Happy.Rentals team. Being friendly, responsive and available when our guests need us is a key part of the service we aim to provide, so it’s especially rewarding to know that our support contributed to making your stay even better.
Thank you also for recommending Casa Ratana. We’ll be very happy to welcome you back to Sanremo!
Best regards,
The Happy.Rentals team
Beautiful apartment
Beautiful apartment, clean, quiet and well-equipped. Breathtaking sea view from the balcony. The owners are very attentive to their guests' well-being.
8 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you so much, Sandra, for your wonderful 5-star review! We’re delighted that you enjoyed the cleanliness, comfort and peaceful atmosphere of the apartment, as well as the beautiful sea view.
It’s especially lovely to hear your words about the owners and the care they showed during your stay. A warm welcome and attentive local support can make a real difference to the holiday experience, and we’re very happy that you felt so well looked after.
Thank you for choosing Happy.Rentals, and we hope to welcome you again soon!
Best regards,
The Happy.Rentals team
Nice wel taken care off place to spend…
Nice wel taken care off place to spend 2 weeks of summer holidays wich i can recommend to everybody who seeks comfort without uxury.
1 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you very much for your review and for spending two weeks of your summer holiday with us!
We’re pleased to hear that you found the accommodation well cared for and comfortable. At Happy.Rentals, we aim to offer well-prepared and welcoming holiday homes where our guests can simply settle in and enjoy their time away.
Thank you for your recommendation, and we hope to welcome you again for another relaxing stay!
Best regards,
The Happy.Rentals team
We stayed from July 29th to August 9th
We stayed from July 29th to August 9th. Amazing!!! Very convenient location. Close to the beach. Very cozy apartments. Very clean. Everything a family with children needs is there. There are all the necessary dishes, cutlery, a refrigerator, and air conditioning. We will definitely come again. If you prefer to go to bed early, then take an apartment with a mountain view, a villa, or individual houses.
9 August 2026
Unprompted review
Reply from Happy.Rentals
Thank you very much for this wonderful 5-star review! We’re delighted that you and your family enjoyed such a comfortable stay and appreciated the location close to the beach, the cleanliness and the facilities available in the apartment.
Making sure our holiday homes are clean, well prepared and equipped with the essentials our guests need is an important standard for us at Happy.Rentals, especially when welcoming families for longer stays.
It’s great to hear that you’re already planning to come back. We’ll be very happy to welcome you and your family again!
Best regards,
The Happy.Rentals team
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