Both the website and the store deserve a solid 10! I was at Lutz in Amsterdam last Saturday (4 april) and had a great experience thanks to the honest and helpful staff. Highly recommended 👌😊🍀
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See what reviewers are saying
Great service and friendly staff, good discounts when available. Great return service as well!! Terrible carton boxes with online purchases, they are so thin they arrive damaged....the expensive it... See more
I recently ordered sneakers from lutz.nl, and I’m very impressed. The website is beautifully designed, featuring appealing brands and great sale offers. My order was delivered quickly to Austria, and... See more
I love their selection of clothing and shoes. All of my favourite brands in one place. Just got myself a jacket by IM and a pair of Autry sneakers -- impeccable quality, thorough packaging and a sweet... See more
Company details
Written by the company
LUTZ is een kledingzaak in Vinkeveen met internationale topmerken voor mannen en vrouwen. Wij presenteren de mooiste en de beste merken op meer dan 1.000 m2 winkel oppervlakte.
Contact info
Herenweg 45, 3645 DE, Vinkeveen, Netherlands
- 0297212121
- info@lutz.nl
- lutz.nl
Replied to 36% of negative reviews
Typically replies within 1 week
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Both the website and the store deserve…
Both the website and the store deserve a solid 10! I was at Lutz in Amsterdam last Saturday (4 april) and had a great experience thanks to the honest and helpful staff. Highly recommended 👌😊🍀
Article affected by sun
Recieved and article (blouse of Isabel Marant) that was clearly affected by the sun. The colour of the garment was faded in specific areas. Should not have been sold and sent to me.

Reply from LUTZ
successful purchase
I received the package on 20.02.2026. I later checked the contents of the package and I can say that it is a trustworthy store and the product delivered is original. The delivery time leaves something to be desired, but this is not the store's fault. I placed the order on 10.02.2026 late at night. So it took 10 days to prepare the order and transport it. The time is too long for the price paid 19.5 Euros. If I have the opportunity again, I will shop at this store again.
Quick delivery, high quality
Quick delivery, high quality products, user friendly handling
Fast shipping and very nice and…
Fast shipping and very nice and tastefull packing.
With a personal note from the seller.
Great collection and very friendly staff.
Helpful and fast service with great…
Helpful and fast service with great trousers and other articles!
Impossible to unsubscribe
I specifically said I did not want to receive their newsletter and ever since I purchased an item I constantly am getting the newsletter as well as other ads I have tried to unsubscribe from multiple times.
The personal touch with a postcard.
Great service
Great service, excellent communication, and a smooth experience from beginning to end. Couldn’t be happier!
This was my first time shopping from…
This was my first time shopping from this site and I was a little bit suspicious, but everything went smoothly.
Horrible Service
Horrible Service, Horrible Repair Service, Horrible Attitude!
Fast beautiful product easy returning
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