Lunettaco Reviews 542

I tried returning my order and was told I could get 30% back and keep my order, or ship it back to China. My order was shipped from California. The cost to ship it back was more than my entire order. I read the return policy prior to ordering and it is misleading to assume you'll get a full refund if you're unhappy with your order. They need to inform customers that you have to ship it back INTERNATIONALLY. Will never purchase from them again.

I ordered the wrong size and customer service was very helpful and sent me a new size immediately. The jumpsuit was of great quality.

This is a review I wish I'd read. I am 5ft 9 and bought size M due to being 3rd trimester and taller than some S sizes accommodate for. The length is unsatisfactory, they flap around my ankles. Can't adjust any more and not loose the necessary coverage on top. Quality is sadly as expected from cheap online fashion, and the tracking system shows they are made in a village in china and sent to the US, so the "made my moms" tag line is just marketing. Material is cheap so not worth paying full price. Please note, the size M "free" maternity bra is tiny, i usually wear M breastfeeding bras and this one will not be able to be used by me at all in this pregnancy or baby journey sadly, even though that was a good incentive as I needed a replacement. They are comfy to wear of course, like PJS! They are too thin and slippery a material to be able to stay rolled up or cuffed, which was a misleading feature I saw people do in their videos/ pic reviews. They do not hold. So... good for round the house, but you get what you paid for and I will keep them because I am so close to birth so anything non-tight feels good at this stage, but if I was earlier in my pregnancy I would have returned them. Hope this helps!

I used the sizing guide of the website but when trying them on they weren't a good fit. I spoke with support and they are going to send out the items in a larger size! Support was really helpful in the process.

Jumpsuits never arrived, I bought 2 + maternity bra in Feb for my daughter and daughter in law both expecting babies in a few weeks. After 4 weeks I contacted them and they said follow the shipping tracker - it says 'undeliverable no access' and they will attempt re-delivery.... that was a over month ago (its just a regular address with driveway right up to the front door absolutely no access issues at all) I contacted lunatteco again to ask them to follow up and have had no response at all. I have attempted to contact the courier company but they do not have any contact details just a chat bot that says I will alert someone of the issue.... very very disappointed I have asked for a refund so I will update if lunettaco come through or if I've wasted my money

My maternity jumpsuit from Lunetta is easily my most comfortable and easy outfit for pregnancy. Their customer service is amazing also!

The fabric is very soft and stretchy for the jumpsuit and the nursing bra, and the items look nice! Unfortunately I didn't get the correct sizes, but the customer service has been very helpful in replacing the items!

DO NOT BUY FROM THIS COMPANY! The colours do not match the picture, nor does the fit. I bought these for my wife and they did not fit. I contacted Lunetta about a return and they offered me a 30% refund if i didn’t send them back. We have no use for clothing that does not fit as advertised, the biege colour is also more pink. I offered to pay for shipping on the return, it has been weeks now without a response to multiple emails and requests for instructions on a return. Learn from my mistake do not purchase anything from this company.

I ordered a few jumpsuits in different sizes and they arrived quickly. Im really pleased with them and cant wait to wear them when i am really showing!
I needed a larger size on 1 and the customer service team have been absolutely fantastic! they are posting a larger size free of charge and suggested i give the small pair away/donate them to someone in need, unheard of service!
thank you Lunetta

We ordered the pink jumpsuit. It is a little share for my Daughter’s liking. I contacted Customer Service and they have been wonderful to work with the black and the green are as expected and she really loves them. Just wants the darker colors, comfy and breathable material.

The ordering process was super easy and they arrived in the timeframe they said. Super soft material and extremely comfortable for my wife! The colors are beautiful and the customer service is incredible! 10 out of 10 would recommend LunettaCo!

The ordering was quick and easy, and the tracking was even better. The entire experience from the employees (when I ordered the wrong size) to the product is top notch. Would recommend 10/10!!

Ordered these for the missus but they didn’t fit. Contacted Lunettaco team to exchange for a smaller size and they offered to send out the smaller size free of charge as well as allowing us to keep the ones we have already to donate. Really happy with the customer service!

My wife really liked the jumpsuits for both how soft and comfortable they are and the way they looked on her. Customer service was also very helpful when we ended up with the wrong size. Would absolutely buy again and am likely to before the baby comes.

Great customer service. I wasn't happy with the color of one of the jumpsuits I purchased and they made it right!

I’m so impressed with the customer service I received. I ordered the wrong size for my daughter and Lunetta is replacing for free! Thank you Lunetta!

Customer support was great, when my order came, the color was different than I expected. Their customer support team helped get a replacement color sent.

Material is really soft and comfortable! Great customer service that helped me with item return. Thanks!

AMAZING customer service, very high quality product and prompt delivery!

The material of the clothes is great quality, size up if you’re unsure of size! Great customer service! Definitely recommend and will buy again!