Luckinwish Reviews 

2,070
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, most reviewers were let down by their experience overall. Many people reported significant issues with orders, frequently stating items never arrived or were delivered incorrectly, often not matching advertised descriptions. Customers also experienced a complete lack of communication, with emails going unanswered, and faced considerable delivery delays without proper tracking. Obtaining refunds for unfulfilled or incorrect orders also proved to be a major challenge. However, some people mentioned that despite long waits, they were satisfied with the actual product. A few customers were pleasantly surprised by the quality and functionality of certain items, finding them to work well and be useful.

What people talk about most

Order

Customers consistently express dissatisfaction with their orders, frequently reporting long wait times, with... See more

Product

Reviewers highlight negative aspects of product quality, with many stating that items are not as described... See more

Response time

Reviewers consistently express strong dissatisfaction with the company's response time, particularly... See more

Delivery service

People report negative experiences with delivery service, with many customers stating their orders never... See more

Refund

Users describe negative interactions with refund processes, with many reporting that companies do not provide... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.6

All reviews

(2,070)

274 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a face pallete on the 5th…

I ordered a face pallete on the 5th december 2025, there has been no tracking details, i also have sent 2 emails with no response its starting to make me think this is a scam company which is heavily advertised on facebook.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible
Ordered a web shooter,
Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my money. Use these con artists at your peril.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Missing order 4887987


Missing order 4887987
I am still waiting for delivery of my items which I ordered and paid for online on November 25th. I’ve sent two emails complaining about the delay but have had no reply.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from this site….

Do not order from this site…..
Placed an order over 2 weeks ago, item still not arrived and no-one responds to emails. Fear I may have been scammed. Will be reporting to trading standards

1 December 2025
Unprompted review
Rated 1 out of 5 stars

No product

No product, no communication, no satisfaction! Scam scam scam!!! So mad I fell for it as I can usually spot um a mile away! Don’t fall for it! Steer clear people!!!😡😡😡

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Placed an order coming up to 3 weeks ago, will not reply to emails asking for updates with order. Proper scam website do not use

28 November 2025
Unprompted review
Rated 1 out of 5 stars

They delivered to the wrong address

They delivered to the wrong address. I tried to make contact but haven't heard back for over a month. I'm contacting my credit card company to request a charge back as this company are basically fraudulent.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a childs toy on 22nd…

I ordered a childs toy on 22nd November, today is 15th December and despite sending 5 emails, nothing has arrived. No emails have been replied to and the order is showing as 'unfulfilled'. So they know nothing has been sent and cant be bothered to reply and tell me what's happening. I have requested a refund but they have ignored that too. Please dont use this company, you are wasting your money.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish company and goods

Vastly overcharged for items,poor quality, Iwill never use this company again.
Guess I can't call it a scam, but it must be close.
If you're reading this before using, don't

15 December 2025
Unprompted review
Rated 1 out of 5 stars

TbH poor communication

TbH poor communication. No email confirming however tge item was delivered. I did not realise it was going to do more than resember a printed bell on a shower curtain. Did not bare any resemblence to the picture. Very disappointed and would encourage people to read tge advert properly because the item is nothing likrle the advert picture.My own fault in the end. But its rubbish I will never use it.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Gone Out of Business. SCAM - Do Not Buy

Don’t buy from this company. They will take your money and not give you any goods. In dispute with credit card company.

Capital One Credit Card just came back and held up my review. Credited my account.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

I would give a zero if I could.

I would give a zero if I could.
Placed my order since the 26/11 and to date no product no email no communication about my item.
Emailed twice and no answer.
DO NOT USE THIS COMPANY
Lucky my credit card stepped in and refunded me!

26 November 2025
Unprompted review

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