Luckinwish Reviews 

2,071
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, most reviewers were let down by their experience overall. Many people reported significant issues with orders, frequently stating items never arrived or were delivered incorrectly, often not matching advertised descriptions. Customers also experienced a complete lack of communication, with emails going unanswered, and faced considerable delivery delays without proper tracking. Obtaining refunds for unfulfilled or incorrect orders also proved to be a major challenge. However, some people mentioned that despite long waits, they were satisfied with the actual product. A few customers were pleasantly surprised by the quality and functionality of certain items, finding them to work well and be useful.

What people talk about most

Order

Customers consistently express dissatisfaction with their orders, frequently reporting long wait times, with... See more

Product

Reviewers highlight negative aspects of product quality, with many stating that items are not as described... See more

Response time

Reviewers consistently express strong dissatisfaction with the company's response time, particularly... See more

Delivery service

People report negative experiences with delivery service, with many customers stating their orders never... See more

Refund

Users describe negative interactions with refund processes, with many reporting that companies do not provide... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ORDER luckin-4747094 Total Scam, Criminal and fraudulent Be warned Resellers of air fresheners or faux car alarm (flashing light acts a deterrent only. Technology doesn’t exist to do wha... See more

Rated 1 out of 5 stars

Ordered two maths rollers for the kids, arrived 5 weeks later and the two units were different sizes, one wasn't in the correct packaging, and the promised ink refills were missing. No reply to any co... See more

Company replied

Rated 1 out of 5 stars

Terrible Ordered a web shooter, Weeks later, no dispatch notice or tracking number. Tried emailing numerous times, not even a reply. Luckily paid through PayPal and they eventually retrieved my mon... See more

Rated 1 out of 5 stars

Ordered. A pair of ai glasses a hat came bore no physical resemblance to the picture of what I ordered i ordered black frames with photochromic lenses what i got was cheap Perspex clear lenses the ai... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.6

All reviews

(2,071)

275 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam Scam Scsm,

Scam Scam Scsm,
Purchased a foundation set from Facebook but no email with tracking details. , Emsiled them several times but no response. Will be contacting my bank to dispute the transaction and get a refund. Stay clear of this SCAM COMPANY!

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Scam

Absolute Scam - do not use this website/company. Order a Christmas present - a toy for my child - which never arrived. I have been unable to make contact with the company and have had zero communication except an initial order confirmation email. I can not get a refund - DO NOT BE TEMPTED. I read the previous trust pilot reviews and thought nothing of it. I regret that decision.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!!!

Item was ordered on 7th December and has never arrived (31/12). Tried to contact them many times but zero response. SCAMMERS DO NOT BUY FROM THEM!!!!

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Actually pleasantly surprised

Actually pleasantly surprised at how nice the item was
I bought a phone /speaker stand and it works really well
Fast postage, I thought for the price it was going to be cheap and nasty , but it was bang on

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

After i hadnt heard anything after 2 weeks of placing my order and getting no reply from emails sent i looked a reviews and did then wonder if i would ever receive my item but a week later got a tracking email and item arrived today.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Ordered a hover ball for Christmas for my child which did not work. No means of communicating with them other than an email address that they won’t answer.

31 December 2025
Unprompted review
Rated 1 out of 5 stars

This is company is a scam

This is company is a scam. They automate messages when you make a query where your item is. They must save their replies.

Scam scam scam scam don’t do it! I knew of this risk before committing so I put it to my credit card to claim it back.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not order goods from this site

Do not order goods from this site, a total waste of time and money. I bought 5 ultrasonic de-icer gizmos. Hoping that they would at least do half or what is claimed. Alas not. An expensive flashing LED. That’s it!!!!

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company, billed for twice what I ordered. Asked for a refund of difference and no response.

27 December 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order through an advert on…

Placed an order through an advert on TikTok which took me to the luckiwish website, received a confirmation email, never received my order, sent multiple emails to them with no response at all. Terrible, avoid at all costs

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Very very poor site,ordered something…

Very very poor site,ordered something for a Christmas present on the 9th Dec and did not get an order number,delivery date absolutely nothing. Emailed the company and heard nothing,luckily went through karna and got a full refund. Stay away from this company.

22 December 2025
Unprompted review

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