Luca Faloni Reviews 1,100

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the fine materials, craftsmanship, and timeless Italian style. Many appreciate the efficient and fast delivery service, often noting the impressive speed even for international shipments. The staff are frequently commended for their friendliness, helpfulness, and professional, attentive service. However, some people were dissatisfied with the product quality, specifically mentioning issues like varying durability, shrinking garments after washing, and unraveling seams. A few other people also felt that the delivery process was clumsy, with some experiencing difficulties locating their packages or receiving items with defects.

What people talk about most

Product

People report positive experiences with product, praising the high quality materials, craftsmanship, and... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional craftsmanship, high-quality... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery times,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the attentive and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and attentiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more

Rated 5 out of 5 stars

The quality and value of the pieces are exceptional. Everything feels thoughtfully designed and expertly crafted. The pieces work seamlessly together. Their style is timeless. I also love the look bo... See more

Rated 5 out of 5 stars

The stores are spacious and beautifully laid out. The staff are very friendly but not overbearing. I can shop in peace and they provide advice when needed. They inspire trust and I know I'm getting gr... See more

Rated 5 out of 5 stars

Incredible quality, from the fabric, design and production. The shirts are easily adapted at a taylor which I always do get that perfect fit around the waist and arms. The colors are vibrant and beaut... See more


Company details

  1. Fashion Designer
  2. Men's Clothing Store

Written by the company

Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The attention to detail was very…

The attention to detail was very impressive. Especially the packaging. The handwritten holidays card, the magazine, some sweets from Italy.... no one does this and it makes the biggest difference. This has become my favourite brand to shop with now. Will look for excuses to order from you guys again. Thank you

10 December 2025
Unprompted review
Rated 5 out of 5 stars

You won’t want to take it off

The quality of the garment and the transaction were both exemplary. The recommended size surprised me as I thought I was a size larger, however I trusted it. I had high expectations as I had been looking forward to this piece for months (I don’t like impulse purchases). In a few days I received my package, and with great anticipation I opened it. It exceeded my expectations, and fit like a warm hug on a cold day. Great material and craftsmanship. I would recommend this as a wonderful gift for yourself.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Best classic brand for men's fashion

The stores are spacious and beautifully laid out. The staff are very friendly but not overbearing. I can shop in peace and they provide advice when needed. They inspire trust and I know I'm getting great quality products. Luca Faloni is the next gen affordable luxury experience, well done team!

22 November 2025
Unprompted review
Rated 5 out of 5 stars

My favorite fashion brand

Luca Faloni has been many a time my favorite choice: I appreciate the kind of high level standards in every field: made in Italy from the finest. I love my last purchase, the "City Jacket", a piece of perfectionism. European and responsible production.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I get compliments

Beautiful, top quality products. I often receive compliments when I wear the jacket. Memorable customer service. Thoughtful, personalized packaging.

12 December 2025
Unprompted review
Rated 2 out of 5 stars

Fabulous product but the experience was…

Fabulous product but the experience was destroyed by the means of delivery. The item was despatched not via the postal system but by a private delivery network.
I needed several calls to locate and finally get delivery.
The joy of the of the purchase was erased by the clumsy delivery.
I will still buy Luca Faloni in the future but only from physical stores.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything is perfect

The fabrics and workmanship of the clothing are top-notch. The very fast shipping is also worth mentioning.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

This is an excellent brand

This is an excellent brand. Superb quality at reasonable prices. The online service is efficient and the instore experience during my visit to Paris was outstanding. I recommend their products.

9 November 2025
Unprompted review
Rated 5 out of 5 stars

In November I bought the third pair of…

In November I bought the third pair of pants at LF, in this case a pair of jeans with cashmere in light grey. The delivery came very quickly. The quality of the pants and especially their fit are excellent. In my opinion, the quality corresponds to the price. I recommend the company with full conviction.

17 November 2025
Unprompted review

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