Lubracil Reviews 136

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, most reviewers were somewhat happy with their experience overall. Many consumers are really happy with the product's quality, noting that it effectively addresses dryness and improves sensation, with some experiencing significant relief and a better quality of life. People also appreciate that the products are made with natural ingredients and are easy to use. However, some people were dissatisfied with the company's refund policy, reporting difficulties in obtaining refunds for unwanted products or issues with automatic subscriptions. There are also mentions of problems with customer service, with some reviewers finding it unresponsive or unhelpful when issues arise, such as incorrect orders or unreceived packages.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, reporting that... See more

Quality

Customers had positive experiences with quality, reporting significant improvements in dryness and overall... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express significant... See more

Order

Users describe ambiguous interactions with order. Many customers report being charged for products they did... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report being denied... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Im submitting this review to receive my free product as I have been using Lubracil gel tablets and vulva cream for about four months now. My vagina looks healthier but dryness is still somewhat of... See more

Company replied

Rated 4 out of 5 stars

My doctor had me on estrogen cream for 2 years. Side effects scared me and it stopped working anyway. Switched to Lubracil Oral Softgels 5 months ago. Natural moisture is restored, no side effects, an... See more

Company replied

Rated 5 out of 5 stars

I've tried every cream and moisturizer out there. Nothing worked long-term. Started taking Lubracil Oral Softgels about 8 weeks ago and the difference is incredible. Natural moisture is back, intimacy... See more

Company replied

Rated 5 out of 5 stars

My husband and I were barely intimate anymore because I couldn't feel anything and had zero desire. Dead bedroom situation. Started using Sensation Serum about 6 weeks ago and the change has been dram... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I bought 6 packs and hoped that it…

I bought 6 packs and hoped that it works for me. Unfortunately, after trying it for 60 consecutive days as directed, it did not do anything for me. So, I contacted the company requesting to return the unopened 4 packets for a refund. No one responded for a week or so. I then requested my refund through PayPal and included my proof that the company is ignoring my requests to honor their money back warranty. Finally, they emailed me back with instructions how to return the unopened product. I did as instructed. I was told by them that they received it and that if passes inspection I will get my refund 10-14 business days. I gave them 3 weeks, no refund. I sent a few more emails. A week later they reply it will be 2-3 “business” weeks for the billing department to get back to me. What the… I called their customer service and the rep who spoke very broken English put me on hold and after a while tells me my case is already been sent to a manager. “Thank you for your patience, someone will email you when your refund gets approved.” he says. I promised him to go to all social media platforms and share what a shady company “Lubracil.com” is. Now you have from one more unhappy customer.

4 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Viki,

Thank you for sharing your experience, and we’re truly sorry to hear that you haven’t noticed the results you were hoping for. We understand how frustrating that can feel.

Everyone’s body responds differently, but we still want you to feel supported and taken care of. Please reach out to us at support@lubracil.com with your order details so we can review your case and see how we can help, whether that’s guidance on use or looking at options together.

We appreciate your feedback and the chance to make this right.

Sincerely,
The Lubracil Team

Rated 5 out of 5 stars

Simple to add to daily routine

As aging skin thins, it helps to have a product to alleviate drying without having to apply a moisturizer- 2 pills each morning and done. Arrived quickly & discreetly

3 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Mam Yields,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with Lubracil Oral Softgel.

Your trust means a lot to us, and we’re honored to be part of your wellness routine. 💜

If you ever have any questions or need support, we’re always here to help.

Warmly,
The Lubracil Team

Rated 5 out of 5 stars

This stuff really works

I’m 5 weeks into the full 8 recommended and am pleased to report good results. Within the first week I felt relief from the last traces of itch/burn that topical steroid and estrogen creams didn’t quite cure.
I know it’s helping because those symptoms returned immediately the day after I forgot a dose (4 times).
This is product might actually get me back “in action” which my husband will appreciate. 😊

27 November 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Kimberly Besser,

We’re so happy to hear that you’re seeing benefits from our Lubracil Oral Softgel! Supporting your wellness is exactly why we do what we do.

Thank you for trusting Lubracil and for sharing your experience with others. 💜

If you ever have questions about how to get the most out of your products, just reach out to us at support@lubracil.com

With gratitude,
The Lubracil Team

Rated 4 out of 5 stars

Too soon to tell

Arrived in a timely manner. Pills are easy to swallow. Too soon to tell if it’s working. I’ve been taking two a day for 20 days so far.

20 November 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Lisa S. Downing,

Thank you for your lovely feedback! We’re glad to hear you had a positive experience with our shipping and service.

We work hard to make everything as smooth and helpful as possible, and it’s wonderful to know it shows.

Thanks again for choosing Lubracil. 💜

Best regards,
The Lubracil Team

Rated 1 out of 5 stars

ZERO stars

If I could leave zero stars, I would. Customer Service is so bad, I wouldn't buy from them even if the products were amazing. They sent 2 "free" products with first order and automatically enrolled those products in auto-ship that can't be returned or refunded. I returned the other product through the correct channels with an RMA number and 3 weeks after they received it, still no refund despite several emails saying they will issue it as soon as "inspected." Package was never opened.

Received a reply to this review asking me to email support. I now emailed support TWELVE times. How about looking at the emails I have already sent, providing tracking showing you have had it since Oct. 27 and issue a refund!

16 October 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Deb Jackson,

We’re very sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is not the level of service we aim to provide, and we want to make it right.

We’d like to personally review your order and ensure your refund is processed as quickly as possible. Could you please contact us directly at support@lubracil.com
with your order details? We’ll prioritize resolving this for you immediately.

Thank you for bringing this to our attention, and again, we apologize for the inconvenience.

Sincerely,
The Lubracil Team

Rated 5 out of 5 stars

Will help restore you

After being post partum my body went through a lot of changes but this helped to restore me in a way that feels natural and back to normal. I am talking about their softgels

14 November 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Yen Johnson,

We’re so happy to hear that you’re seeing benefits from our Lubracil Oral Softgel! Supporting your wellness is exactly why we do what we do.

Thank you for trusting Lubracil and for sharing your experience with others. 💜

If you ever have questions about how to get the most out of your products, just reach out to us at support@lubracil.com

With gratitude,
The Lubracil Team

Rated 4 out of 5 stars

Great customer service

Great customer service. My item was returned to sender by my apartment complex and they resent it free of charge priority mail!

7 November 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Jennifer Ramsey,

Thank you for your lovely feedback! We’re glad to hear you had a positive experience with our services.

We work hard to make everything as smooth and helpful as possible, and it’s wonderful to know it shows.

Thanks again for choosing Lubracil. 💜

Best regards,
The Lubracil Team

Rated 4 out of 5 stars

Positive experience with cusotmer support's assistance

These four stars are generous, but I believe in the product, and customer service quickly resolved my lost shipment. I do feel a difference after a week, more present and comfortable in my body. I look forward to seeing how I feel after using the supplement for the recommended number of weeks.

1 November 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Libby,

We’re so happy to hear that you’re seeing benefits from our Lubracil Oral Softgel! Supporting your wellness is exactly why we do what we do.

Thank you for trusting Lubracil and for sharing your experience with others. 💜

If you ever have questions about how to get the most out of your products, just reach out to us at support@lubracil.com

With gratitude,
The Lubracil Team

Rated 5 out of 5 stars

Excellent customer service

I ordered Lubracil and before the item arrived I found out that due to a medical condition, I could not take it. I contacted support via phonoe and tried to stop the order. It had already shipped and could not be stopped. Mari from customer support processed a refund for me and said I could give the product to a friend to try. Excellent customer service. I only wish I could have tried the product! I'm looking to see what else I can take.

29 October 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Theworkingartist,

Thank you for your lovely feedback! We’re glad to hear you had a positive experience with our services.

We work hard to make everything as smooth and helpful as possible, and it’s wonderful to know it shows.

Thanks again for choosing Lubracil. 💜

Best regards,
The Lubracil Team

Rated 1 out of 5 stars

Do NOT ORDER this product!

Do NOT ORDER this product!! They will reel you in with shipments you didn't want, didn't order and don't need. Try to send them back? NO WAY! I am 75 years old - yet now I have about 8 products for Menopause - which I went through 25 years ago. And guess what? More is on the way! I have cancelled my subscription, but my total owed is $400!

27 October 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD!Buyer beware

FRAUD!Buyer beware. Horrible experience. You cant get a human and they do not return messages or emails. They will charge you for subscriptions you did not sign up for and claim that you knew about it, then try not to refund you for the subscriptions that you never signed up for in the first place. I am tired of calling and emailing and losing my money when I have asked twice to cancel any and all orders for me. Don't do it! NOT worth it. I may have to cancel my CC and get a new one to rid myself of these auto orders. Also report them to BBB.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

After just a few days I can tell a…

After just a few days I can tell a difference in lubrication! This stuff is amazing. I'm currently going through menopause plus getting over breastfeeding cancer and my drive has been absolutely nothing. I'm actually starting to feel like I'm on the right path after many years.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Ladies

Ladies, Lubracil works, I am a real person with real menopause symptoms and I would be lost without their softgels.
Tina

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Buyer beware!

I ordered on 8-7-25. It is now 10-16-25 and I still have not received my order. I have sent several emails. They reply that they are behind and be patient. On 9-12 they listed my order as fulfilled, but no tracking number given. I emailed again. On 9-28 they sent a tracking number. When I looked it up it just stated the label was created but merchandise had not been sent out yet. I have tried to call but no one answers. I left my number for a call back but never received one. I finally put a claim in to PayPal. They keep sending the tracking number as a reply to my dispute. As I said, I ordered 8-7-25 and still have not received my product and it’s 10-16-25. This company is a fraud. Buyer beware!

7 August 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM, DON'T GET SUCKED IN

This is a total scam! I canceled my order within an hour of placing it and they still sent it, with additional product they charged me for! They basically have a no return policy, which is shady in itself, considering any reputable company has a return policy!! Obviously the "good" reviews were paid for. STAY AWAY FROM THIS COMPANY, DON'T GET SCREWED LIKE MYSELF AND I'M SURE, SEVERAL OTHERS!!!! Maybe those of us that have been scammed should file a class action lawsuit!!!

6 October 2025
Unprompted review
Rated 1 out of 5 stars

They owe me money!!

I, too, have been scammed. They owe me $84.90 for a shipment that I have never received since August
24 th!! They do not answer their phones whether I am pressing “1” for Sales OR “2” FOR CUSTOMER SUPPORT. I HAVE LEFT PHONE MESSAGES WITH NEVER ONE RESPONSE. Please, don’t risk losing your money to them. Switch to a company named NeuEve. They are honest and their products work!!

24 August 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience.

I would not leave any stars if that was an option! They ordered something for me that I never ordered then charged me for it and said there was no refund because I hit express shipment and I haven’t even received the product! I know for a fact I did not order because it was the gummies and the cream which they sent as a free gift the month before and I don’t even like the gummies and that order only had gummies and cream in it! I was also with my daughter and grandkids during the time they are claiming I ordered the product!
This company is a scam and it’s a shame to because I had ordered from them in the past with getting the pills and liked them, now all the sudden they are ordering things for me and charging my card! When I talked to customer service he would not listen to me and kept blowing me off and claimed I put in the order and also put me on express shipment for the pills I had gotten in the past which I also did not sign up for. When I told him I could not have signed up for express shipment when I ordered the pills because it took over three weeks to get them he just said “ well just because you order express shipment doesn’t mean your going to get them fast, which again proves I did not sign up for express let alone reorders of products I didn’t even like!

1 October 2025
Unprompted review

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