Lubracil Reviews 136

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 137 reviews, most reviewers were somewhat happy with their experience overall. Many consumers are really happy with the product's quality, noting that it effectively addresses dryness and improves sensation, with some experiencing significant relief and a better quality of life. People also appreciate that the products are made with natural ingredients and are easy to use. However, some people were dissatisfied with the company's refund policy, reporting difficulties in obtaining refunds for unwanted products or issues with automatic subscriptions. There are also mentions of problems with customer service, with some reviewers finding it unresponsive or unhelpful when issues arise, such as incorrect orders or unreceived packages.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, reporting that... See more

Quality

Customers had positive experiences with quality, reporting significant improvements in dryness and overall... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers express significant... See more

Order

Users describe ambiguous interactions with order. Many customers report being charged for products they did... See more

Refund

Consumers express significant dissatisfaction with the refund process. Many reviewers report being denied... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Im submitting this review to receive my free product as I have been using Lubracil gel tablets and vulva cream for about four months now. My vagina looks healthier but dryness is still somewhat of... See more

Company replied

Rated 4 out of 5 stars

My doctor had me on estrogen cream for 2 years. Side effects scared me and it stopped working anyway. Switched to Lubracil Oral Softgels 5 months ago. Natural moisture is restored, no side effects, an... See more

Company replied

Rated 5 out of 5 stars

I've tried every cream and moisturizer out there. Nothing worked long-term. Started taking Lubracil Oral Softgels about 8 weeks ago and the difference is incredible. Natural moisture is back, intimacy... See more

Company replied

Rated 5 out of 5 stars

My husband and I were barely intimate anymore because I couldn't feel anything and had zero desire. Dead bedroom situation. Started using Sensation Serum about 6 weeks ago and the change has been dram... See more

Company replied



Contact info

3.7

Average

TrustScore 3.5 out of 5

136 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Worth a try ..

At first , I wasn’t sure if I noticed a changed— but it did make a difference the more I used. I will continue .

23 January 2026
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Jorge Suárez,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with our Lubracil Oral Softgel!

Your trust means everything to us, and we're honored to be part of your wellness journey.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 1 out of 5 stars

Horrible product that burned

Horrible product that burned! I only opened one box and the return policy states that unopened product will be refunded. That is wrong! They do not stand behind their refund policy! Don’t waste your money on this or waste time with an unethical company!

12 January 2026
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Cathy Starkweather,

Thank you for reaching out and sharing your experience. I'm truly sorry to hear that you haven't noticed the results you were hoping for. I completely understand how frustrating and disappointing that feels.

Everyone's body responds differently, but we still want you to feel supported and taken care of. We'd really like the opportunity to review your case and see how we can help—whether that's guidance on use, adjusting your routine, or exploring other options together.

We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.

We're here to make things right and ensure you feel heard.

Sincerely,
The Lubracil Team

Rated 1 out of 5 stars

DO NOT order from this company

DO NOT order from this company. The cream which I used one time caused itchiness and distress, so much so that I'm still suffering days later. I asked for a refund and their refund policy is so strict as to be ludicrous. You have to use it for 60 days - why would I when one use caused so much pain. They do not refund for side effects- which are not spelled out anywhere on the website, on the box the cream came in nor any insert in the Box or on the tube itself. Dangerous and deceptive practices, preying on vulnerable menopausal women looking for any kind of relief.
Stay far away, don't waste your time on this trap of a company.

24 January 2026
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Bebe,

Thank you for reaching out and sharing your experience. I'm truly sorry to hear that you haven't noticed the results you were hoping for. I completely understand how frustrating and disappointing that feels.

Everyone's body responds differently, but we still want you to feel supported and taken care of. We'd really like the opportunity to review your case and see how we can help—whether that's guidance on use, adjusting your routine, or exploring other options together.

We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.

We're here to make things right and ensure you feel heard.

Sincerely,
The Lubracil Team

Rated 5 out of 5 stars

Seems to be helping more than one issue.

I like this product. I started on 8/11/25. Taking 1 soft gel 2x day. I tried to get the special that was running in Sept, I believe. A bogo. I tried and tried to place an order but it never would go through though. So I've been paying full price through Amazon. Would it have worked if I went through your website?
Good product.
Nette Farsovitch

20 January 2026
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Thala G.,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with our Lubracil Oral Softgel!

Your trust means everything to us, and we're honored to be part of your wellness journey.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 5 out of 5 stars

Takes about a week

Definitely made a difference after about a week of use. Have made a part of my routine and overall improvement is noticeable.

12 January 2026
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Lenna U.,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with our Lubracil Oral Softgel!

Your trust means everything to us, and we're honored to be part of your wellness journey.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 1 out of 5 stars

I ordered Qty 3 a three box unit

I ordered a three box unit. And a "Quantity of three". Which was the maximum allowed. (Tried to order four).

So I expected nine boxes.
Only received three.
The online chat wasn't answered. Was on hold for phone forever and then the excuses began before I could explain the situation.

Yep. They said "they were not responsible for missed delivery by usps. "

I said no. Don't try that one me. Usps delivered..you failed to send a complete order. I.am a Certified Fraud Examiner and the package is too small to contain quantity of nine. It is only 0.75 pounds.

Then the agent blah blah blah...will send to management for review.

Nothing about we try to do our very best, we value you as a client. Nope. None of that

Just dancing a little Texas ho-house sidestep. Right off the bat.

I like the product. But being shorted and then disrespected. Not so much.
Seems like customer service is just a clearing house and doesn't work for lubracil.

I don't trust these guys.

12 January 2026
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Less Whyte,

Thank you for reaching out and sharing your feedback. I'm truly sorry to hear that your experience with our support team did not reflect the level of service we strive to provide. This is not the standard we aim for at Lubracil, and I understand how frustrating this must have been.

We'd really like the chance to review what happened and make things right for you. We’re happy to reship the missing products and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.

We appreciate the opportunity to improve and regain your trust.

Sincerely,
The Lubracil Team

Rated 4 out of 5 stars

Lubracil Gel Tablets

Im submitting this review to receive my free product as I have been using Lubracil gel tablets and vulva cream for about four months now. My vagina looks healthier but dryness is still somewhat of a problem. I'm hoping for moisture increase as I continue use. Not giving up. I like that it's all natural. I have a pharmacy of products that claim to give relief from dryness and pain with intercourse. None have worked. So Lubracil I'm still rooting for change.

I tried to contact Lubracil Support at the number provided but received message unable to complete my call.

29 August 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Deirdre,

Thank you for reaching out and sharing your honest feedback with us. We're glad there were some positives. Everyone's body responds differently, but we still want you to feel supported and taken care of.

We'd really like the opportunity to review your case and see how we can help—whether that's guidance on use, adjusting your routine, or exploring other options together.

Please contact us directly so we can review your case and explore options together:
📧 support@lubracil.com
📞 1-833-582-7245

We appreciate the opportunity to make this right.

Warm regards,
The Lubracil Team

Rated 5 out of 5 stars

This stuff really works !

I’m 5 weeks into the full 8 recommended and am pleased to report good results. Within the first week I felt relief from the last traces of itch/burn that topical steroid and estrogen creams didn’t quite cure.
I know it’s helping because those symptoms returned immediately the day after I forgot a dose (4 times).
This is product might actually get me back “in action” which my husband will appreciate. 😊

9 January 2026
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Sarah Mitchell,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with our Lubracil Oral Softgel!
Your trust means everything to us, and we're honored to be part of your wellness journey.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 5 out of 5 stars

Natural and it works!!

I'm lving this prodct so much! It has truly made a noticeable difference! It makes me so happy and relieved that it's made from natural ingredients and it delivers what it says ✨️

29 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Billy Rodriguez,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel! Our ingredients are sourced from Japan and carefully selected to ensure high quality and safety.

Your trust means everything to us, and we're honored to be part of your wellness journey.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 4 out of 5 stars

These DO work! Have purchased another month supply!

I really like this product a lot. I really wasn't expected to find a difference after starting to use these gels, but I can't deny that. I could notice the difference within the first week to 10 days and haven't needed any other form of lubricant since then. Already ordered my second package. It's pricey, so I took a star off for that, but it does work.

29 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Rhonda Reed-Pischke,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel! Our ingredients are sourced from Japan and carefully selected to ensure high quality and safety.

Your trust means everything to us, and we're honored to be part of your wellness journey.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 5 out of 5 stars

Best vaginal moisturizer

I've been using this product for over 3yrs best on the market. Easy to swallow no after taste. Works great. Would highly recommend.

26 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Ryan Lasorsa,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel!

Your trust means everything to us, and we're honored to be part of your wellness journey.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 1 out of 5 stars

Lubracil is the biggest RIP OFF…

This company is the biggest RIP OFF EVER!!! They put a tiny check box in an obscure part of the order page that if you don't UNcheck, it enrolls you in the subscription program that they will NOT LET YOU CANCEL! Despite repeated calls and emails, you get some robot of an imbecil that barely speaks English on the other end of the phone, who just reads & repeats nothing more than a script. They adamantly refuse to refund you, following 'policy' & when you demand to speak to someone who CAN authorize a refund (for products you never ordered!) they tell you there's no one to transfer the call to & simply keep repeating the same canned script. I ended up disputing $300 charge. BEWARE!!!!

22 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hello Chris Bailey,

We’re sorry to hear about your experience and appreciate you bringing this to our attention.

To clarify, Lubracil does not use pre-checked boxes at checkout. Any subscription must be actively selected and is clearly disclosed before purchase. That said, we understand how frustrating unexpected charges can be.

We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.

Warmly,
The Lubracil Team

Rated 5 out of 5 stars

Excited to get relief

I have just started taking them. But I like that they are oral and my Dr. recommended them. Shipping was fast and very communicative company

22 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Jennifer Auchmoody,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel!

We work hard to make everything as smooth and supportive as possible, and it truly means a lot to know it shows.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 4 out of 5 stars

Need to use at least 2 packs to see the result

Love the moisture it gives. Haven’t had this in years. Arrived very quickly

19 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi George Courter,

Thank you for reaching out and sharing your experience with us. We're truly grateful to hear that you're happy with with our Lubracil Oral Softgel!

We work hard to make everything as smooth and supportive as possible, and it truly means a lot to know it shows.

If you ever have any questions or need support, please don't hesitate to reach out to us at:
📧 support@lubracil.com
📞 1-833-582-7245

We're here for you.

Warmly,
The Lubracil Team

Rated 1 out of 5 stars

Waste Of Money

Didn’t work for me so I went back to my estrogen cream where I get it for free from my insurance & no side effects either now that works the best also I heard coconut oil works too which is cheaper you just put some on your finger & insert it into your vagina never tried it but I have a friend who did & it worked for her!!!

5 October 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi McKenna Lake,

Thank you for reaching out and sharing your experience. I'm truly sorry to hear that you haven't noticed the results you were hoping for. I completely understand how frustrating and disappointing that feels.

Everyone's body responds differently, but we still want you to feel supported and taken care of. We'd really like the opportunity to review your case and see how we can help—whether that's guidance on use, adjusting your routine, or exploring other options together.

We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.

We're here to make things right and ensure you feel heard.

Sincerely,
The Lubracil Team

Rated 1 out of 5 stars

The product is decent/reps are not

The product is decent. The customer service is pathetic. After I received a product I didn’t order their rep told me that it was on $55, to which I retorted if it’s only $55 then you pay for it. That was an invitation to a war, absolute atrocious interaction. I contacted my bank and got a refund because, as you probably guessed, they didn’t even respond. They are located in Austin, Texas, here’s their local number that may get you the same rude female I spoke with-but maybe you’ll get a decent human to fix whatever they did to you.

+1 (512) 503-0535

I hope y’all flood their line! Happy day to everyone!

28 October 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Trish,

Thank you for reaching out and sharing your feedback. I'm truly sorry to hear that your experience with our support team did not reflect the level of service we strive to provide. This is not the standard we aim for at Lubracil, and I understand how frustrating this must have been.

We'd really like the chance to review what happened and make things right for you. We’re happy to offer a full refund and review this right away. Please contact us at:
📧 support@lubracil.com
📞 1-833-582-7245
with your order details so we can resolve this promptly.

We appreciate the opportunity to improve and regain your trust.

Sincerely,
The Lubracil Team

Rated 5 out of 5 stars

Finally! Something that helps!

I was skeptical, but it really helped me. Fast shipping & great customer service when i called to update & add items to my order

12 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Kathleen Vasal,

Thank you for your lovely feedback! We’re glad to hear you had a positive experience with our products and services.

We work hard to make everything as smooth and helpful as possible, and it’s wonderful to know it shows.

Thanks again for choosing Lubracil. 💜

Best regards,
The Lubracil Team

Rated 3 out of 5 stars

Where is this made

Hi there I'm just wondering where this and who makes v this product
Thankyou

9 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Caz Hats,

Thanks for reaching out. Our ingredients are sourced from Japan and carefully selected to ensure high quality and safety.

If you have any specific questions about the product, feel free to contact us at support@lubracil.com — we’re happy to help!

Warmly,
The Lubracil Team

Rated 5 out of 5 stars

Seems to help more than 1 issue

I like this product. I started on 8/11/25. Taking 1 soft gel 2x day. I tried to get the special that was running in Sept, I believe. A bogo. I tried and tried to place an order but it never would go through though. So I've been paying full price through the website. Would it have worked if I went through facebook?
Good product.

8 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Rafaela Maggio,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you’re happy with Lubracil Oral Softgel.

Your trust means a lot to us, and we’re honored to be part of your wellness routine. 💜

If you ever have issues with an offer in the future, please feel free to reach out at support@lubracil.com. We’re always happy to help.

Warmly,
The Lubracil Team

Rated 4 out of 5 stars

It certainly helps

It has helped. Not perfect but going to keep using it since it has only been 3 weeks. I had total hysterectomy so no hormones at all.

5 December 2025
Unprompted review
Lubracil logo

Reply from Lubracil

Hi Danielle Shay,

We’re so happy to hear that you’re seeing benefits from our Product! Supporting your wellness is exactly why we do what we do.

Thank you for trusting Lubracil and for sharing your experience with others. 💜

If you ever have questions about how to get the most out of your products, just reach out to us at support@lubracil.com

With gratitude,
The Lubracil Team

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