Lowdham LeisureworldReviews 

3,122
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional approach, making the entire process smooth and stress-free. Many people highlight the excellent service received from initial inquiries to collection, appreciating the detailed explanations and support provided. Reviewers are delighted with the quality of the products, finding them well-suited to their needs and exceeding expectations. However, some customers also noted issues with after-sales service and warranty claims, describing these experiences as painful and unsatisfactory. A few other people also felt that the handover process was sometimes disappointing, with staff not always fully informed or available. There were also reports of poor customer service and slow response times when problems arose, leading to frustration for some.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting professional, friendly, and... See more

Product

Customers consistently note positive experiences with product, praising the wide selection of campervans,... See more

Customer service

Customers had positive experiences with customer service, with many reviewers highlighting excellent support... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as professional, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic place so much choice. Caroline’s knowledge actually made us change our mind for the type of setup best suited for us. Steve did all the arrangements and Paul’s handover was fantastic even if... See more

Company replied

Rated 5 out of 5 stars

Our second purchase from Lowdham Leisureworld & our first new caravan. Well served by Bryan Johnson, from qualifying the van that suited us, to handling our part exchange & organising a great handover... See more

Company replied

Rated 5 out of 5 stars

We brought our caravan from Lowdhams Nottingham, I can honestly say Sandra made our sale so smoothly, she went above and beyond to help us, we had to change dates of collection and she even came in on... See more

Company replied

Rated 5 out of 5 stars

We purchased a Swift Carrera 194 from Lowdhams after looking at lots of different options, and we love it. Lowdhams have an extensive showroom, with a wide range of vehicles. Barry was very helpful... See more

Company replied


Company details

  1. RV Dealer
  2. Hobby Store
  3. Mobile Home Dealer
  4. RV Repair Shop

Written by the company

From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, Lowdhams is the premier retailer of new motorhomes, campervans and caravans in the UK. And with every motorhome, campervan or caravan we sell, we strive to bring our customers an exceptional experience.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(3,122)

370 reviews in the last 12 months

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Rated 5 out of 5 stars

60th anniversary

Performed at Lowdhams 60th and the staff were so kind, the customers were having a fantastic time, the food was amazing. Really enjoyed myself and grateful to have been asked to perform. Hopefully see you at the next one!

6 June 2026
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you so much for your lovely review! We’re delighted to hear you enjoyed performing at our 60th Anniversary celebration. You were absolutely fantastic and played a huge part in creating such a memorable atmosphere for our customers and team. We're so pleased you felt welcomed, and we’ll be sure to pass your kind comments on to everyone involved. We hope to see you again at a future Lowdhams event!

Rated 5 out of 5 stars

Lowdhams 60th Celebration- what a…

Lowdhams 60th Celebration- what a weekend !

We just wanted to say thank you again to all the Lowdhams team for a fabulous weekend celebrating Lowdhams 60 years in the business.

We don’t know how we were lucky enough to be invited, but are very pleased we were. The whole weekend was a lot of fun, from the choices in entertainment (whoever had the imagination and guts to book the Drag Bingo act - sheer genius, they were hilarious) to the great variety of music, culminating in the Crazy Apes, to the soggy music Treasure hunt and Dog Show - just fabulous. Add to this the food available was a great choice too - bacon, sausage and egg cob for breakfast, perfect hangover cure

The Lowdhams team did a wonderful job, they all deserve a mahoosive pat on the pack for all the time and effort they put into making it a success.

We have our fingers crossed for an invite to the next celebration 🤞🤞

5 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you so much for your wonderful review! We're delighted you enjoyed the weekend and helped us celebrate this special milestone. Your kind words mean a lot to the whole team, and we'll be sure to pass them on. We’re keeping our fingers crossed that we’ll see you again at the next celebration too!

Rated 5 out of 5 stars

We had a fantastic weekend celebrating…

We had a fantastic weekend celebrating the 60th Anniversary with Lowdham's. Made new friends, the entertainment was brilliant the food and venue was great. Hats off to all the staff/Marshalls they made us feel welcome were on hand 24/7 always with a smile. We hope you make this event a yearly one as we would love to go again :)

5 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you so much for your wonderful review! We're delighted you had such a fantastic weekend celebrating our 60th Anniversary with us. It’s great to hear you enjoyed the entertainment, food, venue, and the warm welcome from our team. We'll be sure to pass on your kind words to all the staff and marshals. We hope to see you again at future events!

Rated 5 out of 5 stars

Lowdhams 60th birthday weekend

Just celebrated Lowdhams 60th birthday weekend and can honestly say it was a great weekend, from the entertainment, food and games etc to the staff and helpers that made it so successful, was lovely to see all the old photos playing on the screens, lots of customers enjoying themselves with free camping etc and a fabulous Saturday evening with fancy dress and great entertainers. Wow well done to you all.xx

5 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you so much for the incredibly kind words! We are so glad you enjoyed the weekend. It was an absolute pleasure having you there, and your feedback is the best reward we could ask for. Thanks again for your support - we hope to welcome you back to our next event! x

Rated 5 out of 5 stars

60 th celebration weekend

60 th celebration weekend. My husband and I , mr and Mrs Larkin came to the weekend with twin sister and husband mr and Mrs whittards and we all thought the whole weekend was amazing. Everything was thought out so well and everyone so friendly. It was well thought about and so much fun and entertainment and food was brilliant. A massive thankyou to Lowdhams for putting on such a memorable weekend . The only down fall was it went to quick 🤣👍

5 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you so much for your lovely review! We're thrilled that you and your family had such an amazing weekend with us. It's wonderful to hear you enjoyed the entertainment, food, and friendly atmosphere. The fact that it went too quickly is probably the best compliment we could receive! We hope to welcome you all again soon.

Rated 4 out of 5 stars

Very good staff and a credit to the…

Very good staff and a credit to the company. Good all round service.

10 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you for your kind words. We’re really pleased to hear you received good all-round service and that the team made a positive impression. We'll look forward to welcoming you back to Lowdhams.

Rated 5 out of 5 stars

60th Celebration Hoot

The team made the weekend a great event.
The food (some of it complimentary) was very good, the bar was welcome & reasonably priced.
The entertainment was very good (especially the very funny Drag Bingo).
The toilet block was kept very clean & functional all weekend, a big plus👍
We had a highly enjoyable weekend & look forward to the next 👍👍
Good to see a good amount of money for MacMillan

6 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you so much for your lovely feedback. We’re really pleased you enjoyed the celebration weekend, especially the entertainment and facilities. We will look forward to seeing you again on your next visit.

Rated 5 out of 5 stars

60th Celebration

What an absolutely fantastic weekend celebrating Lowdhams 60th Anniversary everything was brilliant from start to finish fabulous food, entertainment all the staff were fantastic and worked so hard to put this together… we absolutely love our Swift Voyager Xtra 60 year’s edition Motorhome we picked up in March with its unique graphics it certainly feels special to us *****

6 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you so much for the incredibly kind words! We are so glad you enjoyed the weekend. It was an absolute pleasure having you there, and your feedback is the best reward we could ask for. Thanks again for your support - we hope to welcome you back to our next event!

Rated 5 out of 5 stars

Lowdhams made ordering our dream…

Lowdhams made ordering our dream motorhome a very pleasant experience from ordering to handover. Kevin Holmes was our contact and we cannot thank him enough for a super service throughout the whole process. I wholeheartedly would recommend this company for anyone wishing to purchase a new or second motorhome or caravan. Thank you again Lowdhams

8 June 2026
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Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Kevin looked after you so well.

Rated 5 out of 5 stars

Very Good Service

From my initial contact with Lowdham, to 'cutting the deal' and then to delivery of my motorhome, (all through Chris Newboult) I have found the service provided to be reassuring and very good.

4 June 2026
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Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Chris looked after you so well.

Rated 5 out of 5 stars

New Hymer

The professional and helpful service of Jamie Middup (Camper Sales Exe) from the initial viewing through to handover was exemplary. Jamie made the process easy and friendly and supported us at every stage. We couldn't have asked for more.

2 May 2026
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Jamie looked after you so well.

Rated 5 out of 5 stars

Good Service From Lowdhams

We noticed water under the skylight in our motorhome that we got from Lowdhams 3 weeks ago. As we were going there for a coffee anyway this morning I popped into the service centre expecting to have to make an appointment to have the skylight looked at. After explaining the problem to Kiran he took the keys and said they would get someone to have a look and sure enough, after about an hour he rang to say it was fixed.
I cannot rate the service I received high enough, well done and thanks to Kiran and the service team.

8 June 2026
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Kiran looked after you so well.

Rated 5 out of 5 stars

Brilliant handover for our new caravan…

Brilliant handover for our new caravan and everything explained very clearly.
The caravan was ready on the date agreed with the extras fitted. The caravan was undercover in case it was raining.
Checked that I had hitched it correctly before driving.

4 June 2026
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Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that you had such a good experience with us.

Rated 5 out of 5 stars

Had a fantastic two days at the…

Had a fantastic two days at the Lowdhams 60th celebration weekend, the company we mingled with, all the staff and the family members, entertainment, food and drink was second to none. We just want to say one big thank you to everyone 👏👏 T&K

7 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

We’re so glad you had a great time at our 60th celebrations! Thank you for being such a fantastic part of our My Lowdhams community. Seeing our customers enjoy the weekend is exactly why we do what we do.Stay tuned for more updates, and we hope to see you at the next one!

Rated 5 out of 5 stars

Great service again from Lowdhams.…

Great service from Lowdhams..Had issue with cab aircon. Kiran got it sorted same day for me. Absolutely Brilliant! Also massive thanks to the guys at Bingham tech facility. Outstanding..Thanks everyone.

2 June 2026
Unprompted review
Lowdham Leisureworld logo

Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Kiran and team looked after you so well.

Rated 5 out of 5 stars

Excellent services from Lowdhams

We purchased a Swift Carrera 194 from Lowdhams after looking at lots of different options, and we love it. Lowdhams have an extensive showroom, with a wide range of vehicles. Barry was very helpful and gave us lots of advice and guidance to help us make the right choice. Communication was very good and whole order process very efficient. When we collected our vehicle Shirley spent a long time with us explaining all of the features.

23 March 2026
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Reply from Lowdham Leisureworld

Thank you for your review and we are delighted that Barry and Shirley looked after you so well.

Rated 1 out of 5 stars

Read before you buy!

Great sales service but the repairs and body shop service is dreadful. Please think before you buy! The service team do not answer calls or return them. Our caravan has been in for a 3 week repair for water ingress ( after waiting 5 months for a slot ) and returned to us this week still with mould inside. We were promised a call from the body shop manager to explain what repairs they have done - No call received which is typical. A formal complaint made and whilst acknowledged no action taken to follow it up. This is unacceptable service from a dealership.

1 June 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you for your feedback. We sincerely apologise for the initial delay in communication, but our bodyshop manager has since tried to call you to discuss your concerns - we would like to speak to you and sort this out for you, please email info@lowdhams.com with the best time to call you back.

Rated 1 out of 5 stars

Selling you a caravan/motorhome no…

Selling you a caravan/motorhome no problem but when you do get problems don't bother with there service centre.
Had a problem at the beginning of year only had my purchase 7 months & it's taking ages to sort out going through insurance what thay provid on purchase.
That insurance is now telling me thay can't no response from lowdhams. I've tried ringing them over the past week with no joy but I do get through to a person on reception desk & she can only put me through to a phoneline that no body answers . This service is diabolical take your money & don't want to know be warned every body. Take me back a year & I wouldn't of brought from here .

29 May 2026
Unprompted review
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Reply from Lowdham Leisureworld

Thank you for your feedback. We are so sorry to hear about this communication breakdown. Megan, Service Supervisor, has emailed you today and will be trying to make contact again.

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