Great handover of our lovely campervan from Lowdhams today. Stuart, Shirley and Ryan were able to answer all of our questions and go through all of the details of our new Dethleff home on wheels.... See more
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From our beginnings over 50 years ago on a small three quarters of an acre site selling caravans, Lowdhams have always strived to make the “Lowdhams Difference”. Today, Lowdhams is the premier retailer of new motorhomes, campervans and caravans in the UK. And with every motorhome, campervan or caravan we sell, we strive to bring our customers an exceptional experience.
Lowdham Road, NG14 7ES, Nottingham, United Kingdom
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Came here in May as we were thinking of up grading our VW T6 conversion. On arriving we knew we would have our heads turned due to the amount of stock they have. The store is clean, spacious and dog friendly which I love. Because who hasn’t got a dog these days. There is a large outdoor section filled with camper vans, caravans, motor homes. Indoor again lots of choice. Upstairs tents and camping equipment. Also a cafe on site too.
We saw a van we really liked but unfortunately we couldn’t part exchange our T6 as it was a private conversion. We sold our Campervan privately within a month or so. My husband emailed Lowdams for more information on the van we had seen. Jamie Middup responded to our email with all the details we required.
We called down a week later and sat with Jamie and went through more of the details on the van. Jamie was very knowledgeable and showed us around the van and answered any questions we had. We did have a budget in mind but did have to stretch this a little. The van we chose was taken to a show recently so was a bit dirty inside and outside. But Jamie assured me that it will be spotless on collection.
We are looking forward to collecting our van next month. Hymer Free 600 Campus.
Thanks again to Jamie for all his help!
Worked well with Jamie in the Sales department who looked after us from start to finish and was helpful and informative throughout. Ryan in the parts division was also extremely helpful and flexible and took the time to discuss what we needed and worked to tight timeframes. Overall a very positive experience and would use Lowdhams again for sure.

Reply from Lowdham Leisureworld
On having my caravan serviced this week I was very impressed with the staff at Lowdhams who took very good care of me. In particular, Kiran, on making the appointment, to the reception received on delivering the caravan and later on collection.
I have been using Lowdhams for the last five years and noticed more recently a vast improvement in the service department in respect to communication, detail and control.

Reply from Lowdham Leisureworld
We have just purchased a new ACE 1500 DB motorhome. Our thanks go to Steve for his help and advice during our purchase. Nothing was too much trouble. We had a few problems with the inet app which Steve sorted for us. There were a few updates needed doing which created minor issues. Hopefully these are now sorted. This is our 3rd purchase from Lowdhams and they have always been extremely helpful and friendly. Would recommend the ace if you are looking for a van without travel seats. Very spacious and plenty of storage.

Reply from Lowdham Leisureworld
Great handover of our lovely campervan from Lowdhams today. Stuart, Shirley and Ryan were able to answer all of our questions and go through all of the details of our new Dethleff home on wheels.
From start to finish of our purchase has been a great experience and we were pleased to learn there are call numbers to help even after we leave with our purchase.
We are now excited to get out and try out all of the features for ourselves!!

Reply from Lowdham Leisureworld
Good at selling. , Sharon was excellent.polite and welcoming. But we had a problem . Phoned 23 th July technical department still waiting for call back. Very disappointed

Reply from Lowdham Leisureworld
Over several visits, Jamie Middup was super-helpful and as good as his word without ever being pushy.

Reply from Lowdham Leisureworld
This is my 5th caravan purchased from Lowdhams .
Salesman Phil was great no pressure and had time to explain the equipment in the van . We then discussed our trade in and agreed on a price that suited both parties .
On delivery of the van which was fully prepared to the usual high standard . Phil demonstrated fully the van equipment . He also got Mark the technician to fit some of our equipment from the old van. I was so impressed by Mark who kindly asked if there was anything else that needed fitting . Customer care and satisfaction of the highest standard.
Thanks to the team at Lowdhams great service once again .

Reply from Lowdham Leisureworld

Reply from Lowdham Leisureworld
Great service from Nathan, and attention to details when explaining how everything works.
Nothing was too much trouble. Nathan even called me on his day off to help sort things out.

Reply from Lowdham Leisureworld
After having my problems sorted out a very drawn out process but we got there. After dealing with Megan & Jenny it has put my faith back into Lowdhams .
Many thanks Mr & Mrs Giltrow.

Reply from Lowdham Leisureworld
We have had a great experience with this company from Gordon who originally sold us the motorhome at the NEC and Megan who helped us and was very kind when we had some issues (which were resolved) with the motorhome. Would definitely recommend the company and would not hesitate to go back in the future. Thanks!

Reply from Lowdham Leisureworld
Stuart and initially Jake helped us with our purchase of a Sunlight Cliff 540. An extremely long delay, 4 months, in getting the van but we understand that was a delay in Germany. A couple more emails updating us of timescale would have been good but a minor issue.
Stuart took over and has also been excellent. Very friendly and attentive and has listened and helped with all our concerns. We've stayed two nights here and have found it worthwhile to do so. A very good experience.

Reply from Lowdham Leisureworld
Stuart and Jake have looked after us well and answered all our questions patiently. We are happy with their communications. We feel very confident that we can ask if we have any future questions.

Reply from Lowdham Leisureworld
Just had our Chausson Motorhome in for a new infotainment xzent 285 system to be fitted. Bryan and Martin gave exceptional customer service, so approachable and friendly. An asset to your service department. Bryan ensured we were happy and got us to check everything seemed OK.

Reply from Lowdham Leisureworld
Buying the van and picking up was great service but the in-between information about when the motor home would arrive and the alterations take place was not forth coming and we had to keep asking

Reply from Lowdham Leisureworld
Excellent service from start to finish, very thorough handover process with Stuart. 👍

Reply from Lowdham Leisureworld

Reply from Lowdham Leisureworld
Very pleased with the help and advice we received. A couple of issues were quickly corrected.

Reply from Lowdham Leisureworld
We first met Mark at the Caravan and Motorhome show at the NEC. We had a set of very specific requirements for our next purchase and even though it was extremely busy, he took the time to give us a really robust presentation of a vehicle that would suit our needs. We then arranged for a visit to the very lovely showroom and grounds of Lowdhams to spend time to explore this option in more detail. This part of the purchase journey was handled by Chris. Chris is a knowledgeable, polite and highly communicative expert to have on a purchase journey like this.
When we collected the new Motorhome, accompanied, by our two children, Chris and the team made us feel very welcome and the centre of attention.
Also a mention to the reception team and Accessories team in the shop who were equally polite and professional.
All in, the purchase experience has been excellent and one that we would highly recommend.

Reply from Lowdham Leisureworld
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