Lowdham Leisureworld Reviews 

Good at selling. , Sharon was excellent.polite and welcoming. But we had a problem . Phoned 23 th July technical department still waiting for call back. Very disappointed

Over several visits, Jamie Middup was super-helpful and as good as his word without ever being pushy.

This is my 5th caravan purchased from Lowdhams .
Salesman Phil was great no pressure and had time to explain the equipment in the van . We then discussed our trade in and agreed on a price that suited both parties .
On delivery of the van which was fully prepared to the usual high standard . Phil demonstrated fully the van equipment . He also got Mark the technician to fit some of our equipment from the old van. I was so impressed by Mark who kindly asked if there was anything else that needed fitting . Customer care and satisfaction of the highest standard.
Thanks to the team at Lowdhams great service once again .

Excellent, supportive customer service throughout. Highly recommend.

Great service from Nathan, and attention to details when explaining how everything works.

Nothing was too much trouble. Nathan even called me on his day off to help sort things out.

After having my problems sorted out a very drawn out process but we got there. After dealing with Megan & Jenny it has put my faith back into Lowdhams .
Many thanks Mr & Mrs Giltrow.

We have had a great experience with this company from Gordon who originally sold us the motorhome at the NEC and Megan who helped us and was very kind when we had some issues (which were resolved) with the motorhome. Would definitely recommend the company and would not hesitate to go back in the future. Thanks!

Stuart and initially Jake helped us with our purchase of a Sunlight Cliff 540. An extremely long delay, 4 months, in getting the van but we understand that was a delay in Germany. A couple more emails updating us of timescale would have been good but a minor issue.
Stuart took over and has also been excellent. Very friendly and attentive and has listened and helped with all our concerns. We've stayed two nights here and have found it worthwhile to do so. A very good experience.

Stuart and Jake have looked after us well and answered all our questions patiently. We are happy with their communications. We feel very confident that we can ask if we have any future questions.

Just had our Chausson Motorhome in for a new infotainment xzent 285 system to be fitted. Bryan and Martin gave exceptional customer service, so approachable and friendly. An asset to your service department. Bryan ensured we were happy and got us to check everything seemed OK.

Buying the van and picking up was great service but the in-between information about when the motor home would arrive and the alterations take place was not forth coming and we had to keep asking

Excellent service from start to finish, very thorough handover process with Stuart. 👍

Everything went very well with the handover

Very pleased with the help and advice we received. A couple of issues were quickly corrected.

We first met Mark at the Caravan and Motorhome show at the NEC. We had a set of very specific requirements for our next purchase and even though it was extremely busy, he took the time to give us a really robust presentation of a vehicle that would suit our needs. We then arranged for a visit to the very lovely showroom and grounds of Lowdhams to spend time to explore this option in more detail. This part of the purchase journey was handled by Chris. Chris is a knowledgeable, polite and highly communicative expert to have on a purchase journey like this.
When we collected the new Motorhome, accompanied, by our two children, Chris and the team made us feel very welcome and the centre of attention.
Also a mention to the reception team and Accessories team in the shop who were equally polite and professional.
All in, the purchase experience has been excellent and one that we would highly recommend.

Every member of staff was extremely helpful.

You’re still being let down by your service department and their attitude towards customer service. How does it take 5 months to sort out a warranty claim for a £30 part…and it’s still not sorted! I get that you rely on Swift too, but all these comments about you going the “extra mile” just doesn’t seem to apply to my experiences with you. Such a shame!

We returned to Lowdhams due to the excellent service we received from Lowdhams when we purchased our previous motorhome. On this occasion we decided it was time to upgrade our current motorhome and looked to purchase a Hymer.
We had the pleasure of dealing with Kevin Holmes in sales. I have to say it was a delight to deal with Kevin, nothing was too much trouble, he is extremely knowledgeable and helpful and maintained contact throughout the buying process. Fantastic customer service, we were made to feel special. Kevin is a credit to the company.
For the hand over process we were handed over to Paul, who again was highly professional and very knowledgeable about the product. It is fair to say that we have always received a very warm welcome from all of the staff at Lowdhams. I would have no hesitation in recommending them.

We have had a number of issues after our purchase of a new motorhome which we are slowly getting sorted. We took our vehicle to have a new awning installed and was very impressed with the way the process was handled by kiran. He really went the extra mile for us and even managed to get extra work done for us within the time that was allocated. We are extremely happy and grateful for all the trouble he went to for us.

We visited Lowdhams and just intended to have a look around. While looking at a caravan we really liked we met Brian who was extremely helpful without being pushy so we bought the caravan.
On picking our new caravan up nothing was too much trouble and all went smoothly. Brian seem to have all the time in the world for us and explained everything. Thank you Brian