Never received my package. I spent $250 on clothing and another $70 on customs fees. Their delivery and tracking system is a total joke, their company is a total joke. Instead of ensuring their pac... See more
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See what reviewers are saying
My second purchase from Loud Elephant, super quality knitted jumpers, love what they do , good price and great service 👍 will be purchasing again, great designs and colours, many thanks 💯
Why do people wear such boring colours when over half the world live with vibrant colours on clothes and houses. Here is an opportunity to add some colour to your wardrobe. Less polyester & more rea... See more
SO glad to find an online outlet for Nepal clothing! I ordered a wool/fleece lined jacket and it was delivered in 3days! (Speed not important but impressive and love delivery by Royal Mail). The quali... See more
Company details
Written by the company
Welcome to LoudElephant, specialists in handmade clothing produced by small family run businesses in India, Nepal and Indonesia. We also love elephants and all things shiny so there is a bit of that too! Our clothing is crafted from handpicked fabrics sourced from local cloth markets across the globe. Giving something back to the elephants who have lent us their name is important to us so we donate a portion of every sale to support elephant conservation projects run by three wonderful charities - Elephant Family who work mostly with elephants in India and South East Asia, The David Shepherd Wildlife Foundation working with elephants in Uganda and Zambia, and the Save Elephant Foundation based at the Elephant Nature Park in Chiang Mai, Thailand.
Contact info
Barns Farm, RH20 4AH, Pulborough, United Kingdom
- 01903740421
- enquiries@loudelephant.com
- loudelephant.com
Hasn’t replied to negative reviews
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Excellent service and fast delivery
Very Good service
Good product
Good product. True to description.
Efficient delivery service. Would buy again.
First class service
First class service. The woolly hat I bought has been ideal this winter. It is so cosy and warm and I've also received a number of compliments. I wouldn't hesitate to use Loud Elephant again.
I ordered a 'Tree of Life' hand painted…
I ordered a 'Tree of Life' hand painted elephant as a present for my daughter and I am very happy with my purchase. The item looked exactly as pictured online and it arrived in perfect condition, in a timely manner.
Super quality products
Super quality products. What started out as a hat to cover my chemo side effects turned into several hats! And jackets etc…. I would highly recommend this company for its quality and reliability. Thank you!!
Website really easy
Website really easy
Fab choice of clothing and sizes
Excellent delivery on time
Items as described
Good quality
Very good online shopping experience
Thank you
Fantastic products
Fantastic products, super quick delivery and very very nice kindly people, many many thanks.
Order did not arrive
I ordered and paid for a woollen hat for my nephew who has severe learning disabilities. I ordered the hat on 23rd December 2022. It's now the 11th of January 2023. No sign of it. I have emailed enquiries x3 with absolutely no response.
Very disappointed.
A great company to deal with
A great company to deal with. I’m very happy with my shirt, and their customer service department were brilliant to deal with. I’d definitely buy from them again, and I have already recommended them to several friends.
Great fun festive hat
A really good ethical organisation to deal with
I am happy to use companies/organisations who have good ethics at the heart of what they do. I especially like the fact that elephants will benefit from the sale of each item. Really happy with my purchases.
Fantastic company
What a great company to buy from and I love the back story to how they arrived at Loud Elephant. I bought 2 pink batik jelly rolls that are beautiful and I bought a 10cm grey/blue elephant with butterflies and swirls on it. It looked lovely on the website but when it arrived it took my breath away it was that stunning. If you love elephants or know someone who collects elephants then there are pages and pages of the most beautiful hand painted elephants I have ever seen. The founder of Loud Elephant, Simon, donates money from every sale to an elephant charity in Thailand that runs the Elephant Nature Park in Chaing Mai.
Poor customer service
Great product. Customer service 0%. Never did reply to my email.
Extremely excellent clothing
I really enjoy shopping with loudelephant, their clothing is small made but excellent quality and definitely worth every penny. That's why I keep going back time and time again....this cold spell...no match for this site's clothing...keeps you very warm and cosy. I'd definitely highly recommend this company.
Perfect everyday sweater, loose, cosy and comfortable
Arrived on time and was as described. Fantastic warm comfy everyday sweater, inside (with the heating down) and outside very cosy
The shirts are fabulous
The shirts are fabulous, great quality material, fantastic patterns and I now have several, plus a hand knitted jumper which I love.
The only down side in my experience is that they've never responded to any of my emails resizing & exchange details which takes the shine of things a little
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