lostloots.com Reviews 122

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT TRUST POSITIVE REVIEWS - WRITTEN BY COMPANY EMPLOYEES!!! I ordered an $80 box after seeing the hype on TikTok. Two days layer received a shipping notification, but the tracking number never... See more

Rated 5 out of 5 stars

Honestly, one of the wildest yet best experiences ever. At first when i ordered i said well theres goes 100 bucks. I did wait and i was patient. Being patient I received my shipping confirmation on a... See more

Rated 5 out of 5 stars

I’ve ordered from lost loots three times already, my third package is on the way and expected to arrive this week! I have so much fun with these boxes and even if there’s nothing i really like in them... See more

Rated 1 out of 5 stars

If there was a 0 star option that’s what I would select. Ordered in November, received tracking number. Never received, no updated tracking info. Every time I messaged I’m repeatedly told next shipmen... See more

Company details

  1. Warehouse store

Written by the company

We Sell Customizable Themed Mystery Boxes


Contact info

3.2

Average

TrustScore 3 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth the $

While there may have been some shipping delays....it was well worth the wait. As they are growing in popularity I understand it takes time. I will continue buying especially now that shipping is less than 1 week. I always get well over $100 worth of products too

19 May 2022
Unprompted review
Rated 5 out of 5 stars

I have ordered from LostLoots 3 times…

I have ordered from LostLoots 3 times now and waiting on my next Box to arrive. I was happy with each box always worth way more than what I paid for and I love the mystery part of it! I have gotten some great items for gifts, to keep, and even to flip for a profit! Now that their shipping team has stepped it up I have no complaints!

18 May 2022
Unprompted review
Rated 5 out of 5 stars

This is my third time ordering from…

This is my third time ordering from Lost Loots! The first time my package was super delayed but when I reached out, I got a quick & kind response! They were super helpful in keeping me informed and helping me track my order! I just got my Electronics mystery box and was NOT disappointed! I am so so excited for everything I got! I got headphones, a PS5 controller charging dock, a smart vacuum, a led ring light, and a 3D visual lamp!! Will be ordering again!

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Lost Loots review (ordered in March 2022)

I ordered 2 mystery boxes and were delivered 1 day apart. The first box contained all clothes which was all super cute, but only one or 2 things fit me. It wasn’t all bad because the other things fit people in my family. The second box had many different things in it. I got 2 cute bathing suits which surprisingly fit! I also got a few dresses which also fit! There were also a few other things including the newest AirPods! I was overall satisfied with my boxes! I definitely would buy more in the future!

18 May 2022
Unprompted review
Rated 5 out of 5 stars

I loved my box

I loved my box! The box was a bit late in the mail, but they were great at explaining why and replying to my messages 😊

18 May 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and shady business practices

Ordered a package in October hoping to give it as a Christmas gift. It didn’t show up until January. Tracking number was either wrong or fake, and sometimes gave a delivery date, and sometimes nothing so I could not track it. Could not get a response from customer service on the website. I reached out to them on Instagram, they made a post about all the bad reviews they are getting, apologized, and offered to send me another. That never came. That was months ago. I have messaged them several times on Instagram. It’s not even about the fact that you’re probably going to get useless junk, they take your $80-$100 and still never send it! I would never purchase from this company again I would recommend no one else should either. And they absolutely ARE asking for reviews and offered to send me $25 for this one, which I doubt will actually happen.

14 May 2022
Unprompted review
Rated 5 out of 5 stars

Long time but worth it

The package Took a little while to get here ~2 months but was well worth the Money, but I ordered a second package it came super quick and again was well worth the money

14 May 2022
Unprompted review
Rated 5 out of 5 stars

Best mystery box

I have done other mystery boxes but lost loot is the best. You can tell they are working hard and they are communicating well. Great small business to support

14 May 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BELIEVE THE FAKE 5 STAR REVIEWS

First of all, they’re posting FAKE reviews. I ordered in November 2021 when they had ‘Unclaimed Packages’
I sent them tons of messages and dms, but of course NO RESPONSE.
Finally received my order end of April 2022

HUGE HUGE DISAPPOINTMENT
These weren’t even unclaimed packages. They just dumped trash into my box.
-It’s bunch of useless XXXL pants shorts clothes probably from aliexpress.
-Useless cheap $1 bracelets
-More bunch of useless XXXL clothes

They’re horrendous.
These kids don’t know how to run a business.

DO NOT BUY

14 May 2022
Rated 5 out of 5 stars

Worth the delay

Although there was a delay, lost loots delivered! Despite the time, lost loots delivered and I received a wonderful mystery package! Definitely will order again.

14 May 2022
Unprompted review
Rated 5 out of 5 stars

Awesome surprise.

Honestly, one of the wildest yet best experiences ever. At first when i ordered i said well theres goes 100 bucks. I did wait and i was patient. Being patient I received my shipping confirmation on a friday on sunday FedEx delivered my package i was expecting monday delivery. But I received brand new airpods 3 and some other items that i gave away. I saved 79 dollars by spending 100. Best purchase ever

14 May 2022
Unprompted review
Rated 4 out of 5 stars

My order took alittle too long but…

My order took alittle too long but seems like it was worth the wait. This is my first time testing out any kind of mystery box and I was surprised this was real. I like what I got and so did my family and I will definitely be buying mystery boxes from you guys again for sure.

14 May 2022
Unprompted review
Rated 5 out of 5 stars

LOVE

We ordered a box a couple months ago! It was so much fun opening all the packages. We were pleasantly surprised!! Highly recommend!

14 May 2022
Unprompted review
Rated 5 out of 5 stars

Package review

Was very exciting to open it and see the different things I received. Wa just a little disappointed on clothing items considering they were way too big and the random parts to stuff to be fixed. Shipping time was almost a month & that was really disappointing.

14 May 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look