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LOST GEN CLUB Reviews 

1,334
•
TrustScore 4.5 out of 5

4.7

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 589 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting items look more expensive than their price and feel premium. Many appreciate the wide assortment, with items frequently matching online descriptions. Reviewers also highlight the fast and efficient delivery, with orders arriving on time in lovely presentation packaging. However, some people were dissatisfied with product quality, describing certain items as cheap, flimsy, or discolored, and occasionally found products didn't match advertising. Other customers mentioned high return costs or difficulties with the exchange process. A few also reported slow delivery or packages not arriving as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often noting that items feel and look amazing,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the overall... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast and quick... See more

Order

People report positive experiences with order, often highlighting the easy ordering process and satisfaction... See more

Price

Customers consistently note positive experiences with price, often praising the good quality for the cost and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tend to be relatively reluctant to buy things based off what I see on Instagram - but I did a little research and was more than pleasantly surprised by Lost Gen Club. The website is extremely easy t... See more

Rated 5 out of 5 stars

What really surprised me was the quality. It feels and looks amazing, exactly as advertised in the pictures of the products. Also, the sizing was on point and the delivery was fast and without issues.... See more

Rated 5 out of 5 stars

Was very happy to receive my order. Professionally boxed with the chain extension inside a nice looking pouch. They definitely care about the products they offer. Can't wait for my second delivery.... See more

Rated 5 out of 5 stars

I recently discovered this jewelry company, and I decided to give it a try. And I'm very happy that I did!. I love the quality of the products and the assortment they offer—minimalistic style. My item... See more

Company details

  1. Jewelry Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,334)

866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

The piece itself is very beautiful and…

The piece itself is very beautiful and I like it alot. Its a bit delicate for my lifestyle so I'll have to be careful how and when I wear it but for me it's a nice piece to wear when going out or just chilling or lounging. I plan to wear on my next vacation in a few weeks.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Was very happy to receive my order

Was very happy to receive my order. Professionally boxed with the chain extension inside a nice looking pouch. They definitely care about the products they offer. Can't wait for my second delivery. Thanks

30 June 2026
Unprompted review
Rated 4 out of 5 stars

Cool rings and great customer service

Love the rings, especially. I had a question about exchanging an item and they replied to me right away. Great customer service. Good chance I’ll be picking up another few things from them.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Love Lost Gen!

The website is organized well, checkout was flawless and shipping was super fast. I'm extremely happy with my bracelets and necklace, I'll be back for more!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick Customer Support

There was an error in tracking website and I was panic. But the customer support team was very helpful, replied my email fast and with useful information. Keep it up!!

29 June 2026
Unprompted review

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