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LOST GEN CLUB Reviews 

1,272
•
TrustScore 4.5 out of 5

4.7

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 583 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often look more expensive than their actual price and feel amazing, exactly as advertised. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly and without issues, often professionally packaged. Reviewers are also very satisfied with the wide assortment of products and the affordable pricing, making it easy to find what they are looking for. However, some customers also noted issues with product quality, describing certain items as cheap, flimsy, or not matching advertised images, particularly regarding color and material appearance. A few other people also felt that the return process was problematic, with high return costs to international locations making refunds impractical, and some items being too small or not as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often noting that items feel and look amazing,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the overall... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast and quick... See more

Order

People report positive experiences with order, often highlighting the easy ordering process and satisfaction... See more

Price

Customers consistently note positive experiences with price, often praising the good quality for the cost and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tend to be relatively reluctant to buy things based off what I see on Instagram - but I did a little research and was more than pleasantly surprised by Lost Gen Club. The website is extremely easy t... See more

Rated 5 out of 5 stars

What really surprised me was the quality. It feels and looks amazing, exactly as advertised in the pictures of the products. Also, the sizing was on point and the delivery was fast and without issues.... See more

Rated 5 out of 5 stars

Was very happy to receive my order. Professionally boxed with the chain extension inside a nice looking pouch. They definitely care about the products they offer. Can't wait for my second delivery.... See more

Rated 5 out of 5 stars

I recently discovered this jewelry company, and I decided to give it a try. And I'm very happy that I did!. I love the quality of the products and the assortment they offer—minimalistic style. My item... See more

Company details

  1. Jewelry Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,272)

804 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick Customer Support

There was an error in tracking website and I was panic. But the customer support team was very helpful, replied my email fast and with useful information. Keep it up!!

29 June 2026
Unprompted review
Rated 4 out of 5 stars

Great stainless steel pieces!

I bought 3 pieces, two stainless ones for my bf (necklace and bracelet) and one matching gold plated one for myself. I recommend buying the stainless ones because the quality is amazing! My gold plated one started losing the gold colour in some spots (not super noticeable), but they honoured their warranty! All around great customer service and I love the selection of jewelry!

10 February 2026
Unprompted review

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