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LOST GEN CLUBReviews 

1,222
•
TrustScore 4.5 out of 5

4.7

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express high satisfaction with the product quality, noting that items are well-made and often exceed expectations. Many appreciate the excellent value for the price, with some highlighting special offers. The delivery service is consistently praised for its speed and efficiency, ensuring orders arrive promptly. People are also very happy with their orders, often receiving compliments on their new jewelry and planning future purchases. However, some customers also noted issues with certain products, describing them as cheap, flimsy, or not matching advertised images, particularly regarding color and material appearance. A few people mentioned dissatisfaction with the return process, especially for promotional items or due to high shipping costs for international returns, making it difficult to get refunds. Additionally, some reviewers found certain necklace lengths to be too short, suggesting they were more suitable for children or petite individuals.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as well-made,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the great... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Price

Consumers generally express satisfaction with the pricing, often highlighting the good quality received for... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction upon receiving their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was very happy to receive my order. Professionally boxed with the chain extension inside a nice looking pouch. They definitely care about the products they offer. Can't wait for my second delivery.... See more

Rated 5 out of 5 stars

Well from an excellent speedy delivery to the perfect packaging to the quality of my necklace was totally super! I shall definitely be buying something else.

Rated 5 out of 5 stars

The website is organized well, checkout was flawless and shipping was super fast. I'm extremely happy with my bracelets and necklace, I'll be back for more!

Rated 5 out of 5 stars

A very lovely necklace, bracelet and a ring. Bought these at 3 for the price of 2. Great buy and excellent delivery. less than a week after my order. Will highly recommend them.

Company details

  1. Jewelry Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,222)

755 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Love Lost Gen!

The website is organized well, checkout was flawless and shipping was super fast. I'm extremely happy with my bracelets and necklace, I'll be back for more!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick Customer Support

There was an error in tracking website and I was panic. But the customer support team was very helpful, replied my email fast and with useful information. Keep it up!!

29 June 2026
Unprompted review
Rated 4 out of 5 stars

Great stainless steel pieces!

I bought 3 pieces, two stainless ones for my bf (necklace and bracelet) and one matching gold plated one for myself. I recommend buying the stainless ones because the quality is amazing! My gold plated one started losing the gold colour in some spots (not super noticeable), but they honoured their warranty! All around great customer service and I love the selection of jewelry!

10 February 2026
Unprompted review

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