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lookincredible.co.uk Reviews 

3,403
•
TrustScore 3 out of 5

3.1

Perfume Store
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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, most reviewers were somewhat happy with their experience overall. Consumers often note finding wonderful bargains on various fragrances and beauty products available at very competitive prices online. Shoppers frequently appreciate receiving their purchases safely packaged, noting that the items arrive in pristine condition and match descriptions. Some reviewers were not happy with severe delivery delays and missing packages that failed to turn up entirely. Several individuals also shared frustrating experiences regarding prolonged waiting times and difficulties in securing prompt replies from support. Others mentioned encountering issues when requesting money back, noting that refunds took a very long time to process.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised the prompt shipping and... See more

Order

Reviewers mention ambiguous feedback about order experiences, as some consumers highlight timely deliveries... See more

Product

People report ambiguous experiences with product, as many consumers praise the great prices, amazing scents,... See more

Price

Users describe positive interactions with price, frequently highlighting amazing deals and the best online... See more

Refund

Consumers find refund experiences to be a source of deep frustration, reporting that they are left waiting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I read the reviews after i ordered and panic set in. After receiving a conformation email and nothing else I sent an email inquiring about delivery. The team’s response was fast and professional. The... See more

Rated 4 out of 5 stars

Great product at a great price. Well packaged, delivery a little slower than expected but it was around Christmas and other firms were also slower than usual.

Rated 4 out of 5 stars

Great value product. Only negative no shipping information. However when emailed got a prompt reply. Happy with site

Rated 5 out of 5 stars

I placed an order with this company which were the best prices online for the perfumes I ordered. I then started to read the reviews and got a little worried, however, there was absolutely no need to... See more

Company details

  1. Perfume Store
  2. also in
  3. Beauty Supply Store
  4. Health and Beauty Shop

Written by the company

Lookincredible is your premier destination for luxury beauty and fragrance at unbeatable prices. We offer an expertly curated selection of top brands and exclusive products, ensuring every customer finds their signature scent or beauty must-have with ease. With fast shipping, responsive customer support, and a commitment to delivering the best value, we make online shopping seamless, satisfying, and indulgent. Discover beauty, discover value — only at Lookincredible.

Contact info

3.1

Average

TrustScore 3 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.1

All reviews

(3,403)

152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ordered 3 urban decay glitters that…

Ordered 3 urban decay glitters that were a fantastic price I thought to good to be true but my order arrived perfectly well packaged and only took 7 days even when I messaged them they replied very quickly with an update wilk def be using again :-) thankyou

21 March 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish service

They accepted my order and then cancelled the day my product was due for delivery. Rubbish service. Will not be ordering from this company again.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor Service

No delivery updates on their website, contacted customer service, promised delivery delivery date was not adhered to, tried to call several times and on hold every time for 15 minutes only then to be disconnected every time. Emailed customer service again and eventually told my order had been potentially lost in transit and they have issued a refund, not even offered a replacement, poor service!

13 February 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

Wrong item sent, email ignored, website message ignored, facebook message ignored, on hold for over a hr 4 times now. No response, no help, avoid!!!

10 February 2026
Unprompted review
Rated 1 out of 5 stars

10 working days still no refund email…

10 working days still no refund email sent again as no contact on phone absolutely terrible,
Refund was never issued no intention from them to return my money even when product was never sent bank are now involved to get a credit back ... appalling

10 February 2026
Unprompted review

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