Lonvera Reviews 

352
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 347 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptionally helpful support team, noting that customer service agents always respond promptly and kindly to resolve any questions or concerns. Many people also deeply appreciate the effective health products, mentioning noticeable improvements in joint comfort, physical mobility, and daily energy levels. Some reviewers were not happy with unexpected recurring subscriptions, mentioning that they were charged for new shipments automatically. Additionally, a few customers noted that certain supplement items completely failed to deliver the expected health benefits or arrived with missing components.

What people talk about most

Order

People report ambiguous experiences with orders, noting that while some consumers received prompt shipments... See more

Customer service

Consumers find customer service to be positive, highlighting prompt email responses and friendly support... See more

Subscription

Users describe profound frustration with subscription experiences, frequently noting unexpected recurring... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers praising prompt assistance and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Somehow ended up ordering 8 bottles thought I only ordered 5...? Only been taking Vita Bull for one month, energy level has been good. Not feeling any different other than digestive issues. I have los... See more

Company replied

Rated 3 out of 5 stars

I didn't feel much difference in my joint pain after taking the tablets. I did experience some digestive issues that subsided after I stopped taking the pills. I wasn't sure it was the Bone flex so I... See more

Company replied

Rated 4 out of 5 stars

I began a regemine of peptide, your bone product and a beef organ complex. The peptide to promote healing and the other products to provide the nutrients needed for healing. My three areas were my k... See more

Company replied

Rated 2 out of 5 stars

Certainly no significant difference - no let me rephrase that in case it is misconstrued - no difference of any degree has been noticeable with BONEFLEX. My mobility, pain, annoyance levels are the s... See more

Company replied


Company details

Written by the company

Natural health and wellness company specializing in beef organs.


Contact info

3.2

Average

TrustScore 3 out of 5

352 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(352)

352 reviews in the last 12 months

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Rated 3 out of 5 stars

I didn't feel much difference

I didn't feel much difference in my joint pain after taking the tablets. I did experience some digestive issues that subsided after I stopped taking the pills. I wasn't sure it was the Bone flex so I experimented and took a pill after a few days off and had the same reaction.
It also seems I purchased more than one bottle although I did not intentionally make that choice. As a result, I am not very happy with the product nor the company.

4 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear BoneFlex wasn’t a good fit for you and that you experienced discomfort while taking it. We’d also like to clarify what happened with your order, as we want every purchase to be transparent. Please contact our support team with your order details, and we’ll be happy to review the case and assist you.

Rated 1 out of 5 stars

No response to emails with customer issue.

I have had no response to multiple emails about products which were sent out a second time which I hadnt authorised and wanting to stop repeated ongoing orders.
I should have looked at the reviews as I can see that this has been an issue with others.
I had to cancel my card and get a new one to stop this happening, which I stated in one of my emails and still no response.

7 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear about your experience. We’ve checked our records but unfortunately cannot find any communication from your end. Please email us directly at support@lonvera.com with your order details, and our team will investigate what happened and assist you with the recurring orders.

Rated 5 out of 5 stars

The product is excellent

The product is excellent. So far very, very good. Thanks

17 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your support! We’re so glad you’re enjoying the product and having a great experience.

Rated 1 out of 5 stars

Impossible to cancel the subscription

Impossible to cancel the subscription. They just ignore your e-mails and keep on billing you.

17 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear about your experience, as this is not how our support process should work. Please provide your **order number or the email address associated with your account** so we can investigate what happened with your cancellation requests and assist you accordingly.

Rated 1 out of 5 stars

Im about 3 quarters of the way through…

Im about 3 quarters of the way through my fist bottle and so far no results

16 August 2026
Unprompted review
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Reply from Lonvera

Thank you for sharing your feedback. Results can vary from person to person, and we’re sorry you haven’t noticed the benefits you were hoping for yet. We appreciate you giving BoneFlex a try.

Rated 5 out of 5 stars

Helped with my arthritis

I think this is one of the few products I’ve used that is actually helping with my hip arthritis. I’ve been taking it for around three weeks and it definitely feels less painful. Have three months supply so will review in a few months

16 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! We’re so pleased to hear you’re already feeling more comfortable after just a few weeks. We look forward to hearing how you’re getting on in a few months!

Rated 1 out of 5 stars

I emailed them several times and never…

I emailed them several times and never got a reply. Product seems alright but I cannot take the dosage they recommend so I had to cut back.

1 July 2026
Unprompted review
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Reply from Lonvera

We’re sorry to hear this. We do respond to all customer communications, so we’d like to understand what may have happened in this case. Please provide your email address or order number, and we’ll look into our records and investigate this for you.

Rated 3 out of 5 stars

Still haven't received my auto fill…

Still haven't received my auto fill that was sent out before I canceled but paid for it

7 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear your order still hasn’t arrived.
Please contact us at support@lonvera.com with your order details, and our team will look into this and help get it resolved.

Rated 1 out of 5 stars

They screwed up my order wanted 3…

They screwed up my order wanted 3 bottles so didn’t get enough to really try it and they never contacted me

15 July 2026
Unprompted review
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Reply from Lonvera

We’re sorry to hear you were disappointed. However, according to our records, your order was placed for one bottle only, not three, and was fulfilled exactly as submitted. We also responded to your emails, so the claim that you were never contacted does not reflect our records. Our support team remains available should you need any further assistance.

Rated 1 out of 5 stars

I have been signed up for a…

I have been signed up for a subscription that I am struggling to find a way out of. It was supposed to be a one off purchase.

13 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry for the confusion. The subscription option was selected during checkout from your end and is not enabled automatically. Please contact us at support@lonvera.com and our team will be happy to help you cancel it.

Rated 5 out of 5 stars

Excellent service

The response speed and courtesy are exemplary and greatly appreciated.

13 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your kind words! We truly appreciate your support and are always happy to help.

Rated 5 out of 5 stars

I’ve been talking this now for a few…

I’ve been talking this now for a few weeks. I began feeling the results after only one week. I’m stronger and I’m doing physical stuff I wasn’t able to do before taking this product. I’m pushing 70 & was considering going on TRT. Now I’m just going to continue taking this supplement. I think it’s healthier than doing TRT.

24 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! It’s great to hear you’re feeling stronger and able to enjoy more physical activity. We truly appreciate your support!

Rated 1 out of 5 stars

Don't waste your money

I did not notice anything with taking this product. To me it was a waste of money. Then they shipped another package that I did not order and I had to pay to ship it back and a restocking fee.

13 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry the product didn’t meet your expectations. Regarding the additional shipment, recurring orders are only processed when a subscription is selected at checkout. We appreciate your feedback and encourage you to contact our support team if you’d like us to review your order in more detail.

Rated 4 out of 5 stars

So far, so good

I have been taking it for about a week now and have definitely noticed positive effects. Excited to keep taking this product.

28 July 2026
Unprompted review
Lonvera logo

Reply from Lonvera

That’s great to hear! We appreciate your support and hope you continue enjoying the benefits!

Rated 1 out of 5 stars

Garbage

Garbage, misleading product of CHINA. And they sell you on a prescription that tries to send a "six months supply" every two months. Very misleading, unethical company. Makes me question what is actually in the product. Do not recommend.

21 June 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We take concerns about product quality and transparency seriously. Our products are manufactured according to established quality standards, and subscription details are clearly presented at checkout before purchase. If there has been any issue with your order or subscription, please contact our support team so we can review it and assist you directly.

Rated 5 out of 5 stars

I ordered Boneflex last month to help with my joint pain

I ordered Boneflex last month to help relieve my pain in my joints, especially my knees. I was very happy to see that my order was shipped the next day USPS. I have been using a glucosamine ect supplement that was giving me some relieve but after 3 months I still wasn't comfortable. I started talking 1 Boneflex twice a day3 weeks ago. I felt a difference in the first week. The swelling went down and I had less pain. I was able to sleep without waking up from pian in my hips. After 3 weeks I have almost no swelling in my knees. I can move and walk around without limping. I ordered another Boneflex and it shipped out right away. I hope that it will continue to improve my joint movement. I would recommend it to anyone who has experienced joint issues.

10 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you so much for sharing your experience! We’re glad to hear you’re feeling more comfortable and moving more freely. We truly appreciate your recommendation and support! 🙏

Rated 5 out of 5 stars

A trustworthy firm

I took the Boneflex tablets for two months but, probably due to the fact that my knees are beyond repair, they had no effect on the pain so I said I would accept the last tablets which I thought were on the way and then cancel the subscription. I have today received notice of a refund. I was surprised and pleased about this. This firm is trustworthy. Thank you.
Thank you, Lonvera, for the lovely response to my review.

11 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for your kind and honest feedback. We’re sorry BoneFlex didn’t provide the relief you were hoping for, but we’re glad we could make things right for you. We truly appreciate your trust and wish you all the best!

Rated 5 out of 5 stars

I have beta thalassemia minor

I have beta thalassemia minor. I've been tired most of my life lol. Taking this has greatly improved my energy levels.

10 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

Thank you for sharing your experience! It’s wonderful to hear that you’ve noticed such a meaningful improvement in your energy levels. We really appreciate your support!

Rated 1 out of 5 stars

I had a leg cramp reaction

I had a leg cramp reaction, I can't pinpoint 100% but they started about 2 nights after starting. I cut down from 4 to 3 then to 2 and still the same reaction. I stopped taking the Beef caps and next day they stopped. Just not a product for me.

3 August 2026
Unprompted review
Lonvera logo

Reply from Lonvera

We’re sorry to hear the product wasn’t a good fit for you. Everyone can respond differently to supplements, and we appreciate you sharing your experience.

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