Long Eaton Appliance Company Reviews 

1,026
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 413 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff, who provide excellent advice and support from the showroom to after-sales. Many highlight the efficient and helpful delivery service, noting that items arrive promptly, are handled with great care, and often include professional installation and removal of old appliances. People appreciate the extensive range of quality products available and the competitive pricing, making the overall service exceptional. However, some people mentioned occasional issues with delivery, including delays, damaged items, or unexpected situations where installation was not included as anticipated.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting great communication and... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and efficiency of staff... See more

Product

Reviewers mention positive feedback about product, highlighting the extensive range of quality brands and... See more

Price

People report positive experiences with price, consistently finding competitive and often the best prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only did you give us a fantastic deal on our new Rangemaster your service was excellent. Gareth was so helpful and obliging in his detailed information re delivery etc. time scale and what was req... See more

Company replied

Rated 5 out of 5 stars

We went to the show room spoke to the staff they helped us with what we wanted placed order 2 weeks later got phone saying it was being delivered free of charge the two delivery drivers were very p... See more

Company replied

Rated 5 out of 5 stars

We recently bought an oven and a dishwasher from Long Eaton Appliances. They guided us thought the various products in their showroom, and found us two that were the most suitable for us. In both case... See more

Company replied

Rated 5 out of 5 stars

Easy to order and pay over the phone, the gentleman was friendly and helpful and followed up with details required. On delivery day,taking out the old appliance and fitting the new washing machine we... See more

Company replied


Company details

  1. Appliance Store

Written by the company

We are a family owned appliance and kitchen company, located in the historic town of Long Eaton, Nottingham. We have been trading for over 25 years and in that time, we have amassed extensive knowledge on the large number of appliance brands and kitchens we sell. In addition to our product knowledge, we have many staff members who have been with us for 20+ years! This ensures you are engaging with dedicated experts. As well as being a large appliance seller, we also design and fit fully project managed kitchens. Our team works tirelessly to ensure our clients leave us feeling we have created their dream kitchen. We are also a certified Which Trusted Trader, meaning we are a trustworthy company you can rely on, giving our customers the reassurance that we have been endorsed by a highly respected consumer organisation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 40% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(1,026)

411 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff in sales room were very polite…

Staff in sales room were very polite and helpful.
Richard, the fitter, rang to let me know he was on his way. He was very pleasant, efficient, checked all was working ok and explained things very clearly.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

No stress

Richard came and fitted a semi integrated dishwasher, a few small issues when fitting it but this was easily sorted by Richard.

This review is based on the service from LEA not the product itself.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Reg and Sean top blokes

I could not praise Reg and Sean enough for the quick and easy job they did on installing our new fridge/freezer and it was not an issue when they took the old one away. Great guys and very accommodating when answering any questions thrown their way.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!

Two lovely men Reg and Sean delivered my kitchen appliances they were brilliant. Very polite, checked the parcels and asked where I store the items. What a credit to the company they both are.

The salesman Micheal was extremely helpful in sourcing my items and made me feel at ease every step of the way!

I will be using this company for more appliances in the future *****

1 April 2026
Unprompted review
Rated 5 out of 5 stars

New Belling Rangemaster

Reg and Sean removed my old range cooker and brought in my new one, very smoothly and efficiently.
They were both very polite and helpful

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Reg and Sean were perfect!

Reg and Sean were perfect!
I was a bit short of time and they did all they could to help.
Looking forward to commissioning our new appliances.
Thank you to all the team at Long Eaton :)

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fridge nightmare went to the shop late afternoon in a…

We went in the shop late afternoon in a bit of a pickle the fridge had decided to pack up, the lovely jo asked if we were ok and if she could help us told her our predicament and what we needed. She couldn't of been more helpful showing us what was available within 20 minutes a fridge was found in the warehouse, really impressed so much so we decided there and then to order the matching freezer as the old ones had been purchased at the same time and we gathered it was only a matter of time before the freezer went as this had happened before sorted us out with a cracking deal. She did apologise for no one being available on the day to deliver them to us but guaranteed someone would ring us first thing Monday, which they did very polite on the phone telling us that they would be with us first thing Tuesday phew. Aaron and neil arrived at the time they said my wife said they were both polite and very helpful even unpacking both appliances outside to save getting polystyrene all over the kitchen which as we all know is a flipping nightmare, got them in the kitchen taking care all the way would we recommend this company to people you bet absolutely first class service in all areas which nowadays is great. Thanks to each and every staff member you truly are a great company and local once again thank you.
Kev and sue Roadley 👍🙏

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service all around from my online…

Great service all around from my online order being place to arranging delivery. Delivery drivers were polite and place the appliance were required. Overall excellent service from Long Eaton Appliance &Kitchen Company

23 March 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish Michael for all of his help and the two delivering the cooker Reg and Sean. Thank you for a good experience.

19 March 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

A1 service at Long Eaton Appliances …

They were very helpful and it didn’t feel like they were just trying to sell you something, but wanted to ensure you got what you came for, there’s a subtle difference. Staff loaded the oven in my car, it was no trouble for them, they treated you like you want to be treated but not iver the top.

26 June 2025
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Long Eaton Appliance company

Long Eaton Appliance company

I chose this company because it had very good reviews, and I can see why. I ordered via Michael, who was very helpful and easy to talk to. The goods were delivered by two really nice guys, Reg and Sean. I was informed the previous day of a two hour slot for delivery and they rang me when they were 10 minutes away. Everything went like clockwork. I would definitely use this company again, and would highly recommend them to prospective purchasers.

18 March 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

Rated 5 out of 5 stars

Reg and Sean were excellent!

Reg and Sean were excellent! They were thoroughly professional in their delivery and great ambassadors for Long Eaton Appliances.

18 March 2026
Unprompted review
Long Eaton Appliance Company logo

Reply from Long Eaton Appliance Company

Thank you for taking the time to leave us such a great review. We really appreciate it.

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