Longdan Reviews 390

Delivery was very quick. There was a problem with my order and I was emailed within a few minutes of placing it and it was resolved very quickly.
However the stock was low and there were more sold out items than available items

Great value and very fast delivery!

Maidstone branch very helpful and friendly staff,I recommend this stroe.has lots of products feels open.
Do go and get a bargen.

Quick to inform (via email) about replacements, speedy delivery, accommodating policies, amazing quality goods.

update: after 10 days I got my delivery but 2x items were missing with no explanation whilst another was 2 months out of date. I had to email on each of these.

I ordered £65 worth of groceries which included frozen food. Despite explicit instruction on their website that orders placed after 12pm on Thursdays would be dispatched the following week, the groceries were sent the next day. I then had to reschedule to Monday and tell Longdan to refund or replace the surely defrosted items.

However they have neither been delivered (it's now Wednesday), nor is the DHL tracker updating. Worst of all Longdan are not responding to me via email and put the phone down on me when I tried to ring yesterday.

Do not trust their delivery instructions. I've now stayed at home THREE days in a row to take delivery of something they won't even respond to me on

The delivery was sent by DHL super fast and sent next day. I will definitely order again. Highly recommended.

The order comes in very packaged, very good delivery. Only things is the fresh herbs & vegetables got frozen by the frozen food that packed together, if the frozen food that was inside the same package with frozen food that would be perfect, 4,1/2 ⭐️
Would try to shop again

It was fast delivery and well packed for frozen food. Thank you.

I shop here regularly. The prices are great for imported goods, there's so much choice, and the staff are always very friendly. Highly recommend if you're looking for affordable Asian groceries!

I’ve had excellent customer service from Daisy Phan,and the items were beautiful and well packaged,and quick delivery

Excellent quick shipping

Boxed arranged in good time. Product are fresh unlike the last lot I purchased.

3 bags of rice came quickly and safely. Their products are reliable. I will continue to order from here.

Items arrived quickly

Great service and fast delivery. Everything arrived well packaged and in perfect condition. The customer service is prompted and helpful. I will repeat.

I've been looking for dried fish for a long time and I found yellow stripers here and there are a lot of them in the pack! It’s rare, but I come across ones that are too dark and callous (I immediately thought they smelled of something old) and that’s why I lowered the rating. However, I will buy again right now. Overall I'm satisfied, delivery is good.

Great communications and fast delivery. Products are well packaged.