Londonrd 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

ZERO STARS! Under NO circumstances order anything from this company. I ordered a five piece set of iron wine cradles for hanging on wall. Eventually received just one piece. Numerous emails sent and... See more

Rated 1 out of 5 stars

Be aware this is a phishig site ,my sister got her card charged numours times bank cancelled the card , these are scammers . You get charged from a polish website but based im America continued to... See more

Rated 1 out of 5 stars

I have been in touch about replacement of my order. I was told i can choose another product but since 3rd May there has been no communication. Please advise what’s happening with my query.

Rated 2 out of 5 stars

Even though in the website says that the jacket I bought was Premium PU faux leather with polyester lining, when it arrived, the label said 100% polyester. Very expensive site for such quality. Also,... See more


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

0 stars do not order people

0 stars do not order people. Jacket came looked nothing like Internet pics. Sent 5 messages on there platform not one reply , its a scam do not order

23 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!

Like everyone else whose reviews I have just read, my experience with this company has been awful. I thought I was buying from a reputable UK company.
I purchased a doll for my granddaughter's first birthday, which took over 3 weeks to arrive and when it did, it was nothing like the pictures on their online site. It was wrapped in plastic and not in a box, it looked like it would cost £5 and certainly not £79.99 (reduced to £36.99) as it was listed.
As with others, I contacted the company, as the goods were clearly in breach of trading standards, however, I've heard nothing back. I've since read their refund policy, which advises that customers will have to pay postage to Hong Kong for any refunds and that they do not offer refunds on sale items.
Please do not buy from this company! I wish I had read the reviews before purchasing. An expensive lesson learned.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two handmade dolls for my new…

I ordered two handmade dolls for my new grandchildren. They took 3 weeks to arrive. They are a complete disgrace. They look nothing like the photos, should have arrived in a box with additional knitted teddy bears (no where to be seen) They came in a plastic bag….I have contacted Londonrd via email to ask for a full refund and have had no reply. They cost me £40 each….i wouldn’t pay more than £5 for both. I unfortunately didn’t look them up on Trust pilot before I made the huge mistake of ordering them. Absolutely do not buy anything from this company

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Londonrd should not be allowed to trade…

Londonrd should not be allowed to trade I did not know about trust pilot therefore was unaware about dealing with them. I ordered two shirts.Two week later I received two shirts, very thin, cheap material,no resemblance to what I ordered.l have tried to return them and receive my £80 back but all attempts have failed.Please everyone beware.

12 April 2026
Unprompted review
Rated 1 out of 5 stars

CRAP DONT BUYThey are selling UV 400 polaroid…

They are selling UV 400 polaroid sunglasses and adding £5 on for shipping insurance wich i didnt ask for its a chineese company and if you look they use varoius names not just londonrd scam,, scam,, scam,, i nearly blinded my self looking into the glare of my car window with there £1 NOT £22,as advertised sunglasses UV400 MY Ar#£s sent 6 emails not a reply DONT BUY OFF THIS COMPANY YOU HAVE BEEN WARNED

14 April 2026
Unprompted review
Rated 1 out of 5 stars

ZERO stars

ZERO stars - Ordered exercise mat 3 weeks ago - no confirming email - no response from customer services - they've taken my money but I have no product and can't get hold of anyone after three weeks - will never use them again.....should have read other people's reviews first !!!!!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Had to give 1 star but in truth they are 0 stars. They advertise free shipping and it's only after payment has been made they deduct £4.99 for shipping protection which I never asked for. Seems like a scam and I am reporting them to trading standards. I cancelled the order straight away and sent them a message which they have not replied to. I will ask my bank to cancel the payment.

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Warning to all who are thinking about a purchase.

I ordered a shirt and it was too small. I wanted to return this item. Customer service took days to reply, then when they finally did reply they offered 25% off to keep the said item. I by this stage wanted a returns address, which they did provide eventually, & the address was in China & would have taken 50% of the purchase price plus china customs duty so I took the offer of 25% refund........I haven't heard from them in weeks. Its unlikely that they would have refunded anyway. I think they are a scam company. Avoid at all costs.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

WARNING- Do not order from this…

WARNING- Do not order from this company. Had to give one star to review but in truth it should zero. The company has a London address but ships from the far east and take about 3 weeks to arrive. The clothing was poor quality (think Shein without the Shein pricetag). You have to email them to arrange a return - they'll ignore you. I've had to go through Visa chargeback to attempt refund. Don't entertain them.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Not happy

Not happy. They sent me wrong size. I wanted refund and was told instead choose option to send back but postage would cost me an arm n leg so then they said keep sandals and theyl give 25% refund. If i get shoe replaced they said il have to pay shipping of £8.50. Absolute rip off

4 May 2026
Unprompted review
Rated 1 out of 5 stars

REFUND RETURNS LABEL

I waited a month for boots to come in from Hong Kong
When they arrived they were too tight
Been waiting 3 weeks for a returns label no reply from Customer Services
DO NOT USE THIS SITE
They are taking your money and never retply to emails

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Purchased 2 large mens long sleeved…

Purchased 2 large mens long sleeved polo / shirts

Firstly the product took ages to arrive from Hong Kong

Secondly the material is poor quality and not what expected

Thirdly the sizing of the product is incorrect (too small)

Lastly no response from customer service - therefore my advise is not to purchase anything from this company, unless you want to be disappointed and seemingly cant reach them for a refund

23 April 2026
Unprompted review
Rated 1 out of 5 stars

This company are complete charlatans be…

This company are complete charlatans be warned!
I bought a beige pleated skirt which arrived really late. When it did arrive it was far too short.
I contacted them and they asked me for photo evidence when I sent it that was when they stopped communicating.
I would stay clear if I were you

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Unable to return a shirt I bought online from Londonrd

I bought a shirt online from Londonrd. The shirt delivered was too small. I tried contact Londonrd but did not receive a reply. I contacted Trading Standards who are aware of the business. Londonrd appears to be operated out of a private address in London. I have asked for a refund on my credit card which has yet to resolved. Do not buy from this company, they are a scam.

9 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look