London Nootropics Reviews 303

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and delicious taste, often comparing it favorably to regular coffee. Many appreciate the positive effects, such as increased focus and stable energy without jitters, and commend the thoughtful packaging. The customer service is frequently described as excellent, with quick, friendly, and helpful responses. However, some people were dissatisfied with their orders, reporting missing items or incomplete deliveries. A few customers also expressed disappointment with certain product descriptions, raising concerns about the accuracy of information regarding caffeine content in some blends, which led to unwanted side effects like jitters.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the high quality of the coffee and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of the products, including the... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent, quick,... See more

Order

Customers had ambiguous experiences with their orders. While some reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looooovvvveee this coffee; SO SO SO MUCH!!! I was gifted this coffee and didn't expect much because I have had mushroom coffee before but I was so wrong! It doesn't make me feel jittery, I feel swit... See more

Company replied

Rated 5 out of 5 stars

A friend gave me a sachet of Mush Love after having a girly wellbeing chat and discussing different ways of taking care of ourselves and our mental wellbeing. I loved Mush love from opening the sachet... See more

Company replied

Rated 5 out of 5 stars

My friend gave me one of these coffees when I was flagging in a lecture. I was hesitant at first but the taste was probably the best coffee I’ve tasted with a real chocolate smell. I spent the rest of... See more

Company replied

Rated 5 out of 5 stars

We have tried almost every brand of mushroom coffee through out 2025 from Jan: - Nov : as we were looking for the perfect taste & ingredients that ticked all the boxes , and in the last month of the... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

Experience the perfect harmony of premium coffee and best-in-class adaptogens to elevate your day.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

So ‘mush’ to love about this company!

I love this coffee and company and have been purchasing for just over five years. The products are really high quality, both the coffee and the merch. The taste is great on each of the coffees, maybe not for everyone but I think they are lovely and always consistent. Delivery has always been very quick, packing is lovely and I love the little note you get each time. The personal touch and customer service has been a big part of why I will continue to buy from them.
If I have ever needed to ask anything, Customer Service has been excellent, quick and super friendly.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company and great tasting…

Excellent company and great tasting coffee!

This coffee is truly exceptional. Rich, beautifully balanced, and it’s genuinely made such a positive difference to me. I can’t praise it highly enough.

I recently raised a small concern about the customer service on my order, and I just want to recognise how thoughtfully it was handled. The team not only reached out and took ownership of the issue, but they also included a handwritten note with my delivery, such a personal and wholesome touch.

It turned what could have been a negative experience into one of the most positive, genuine, and wholesome interactions I’ve had as a customer.

Thank you for listening, for caring, and for making me feel truly valued. It means more than you know

Ps you have a customer for life!

22 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Natalie, thank you so much for your kind words and for sharing your review ❤️ We’re so glad to hear you’ve been enjoying our adaptogenic coffee and that it’s had such a positive impact on your routine - hope you’re finding your best flow with our blends!

We really appreciate you flagging your concern to us as well. Feedback like this is so valuable, as it helps us keep improving and make sure everything runs as smoothly as possible going forward. It also means a lot to know you felt well looked after by our Customer Happiness Team - we always want that personal touch to come through 😊✨

We’re always here for you, so if you ever need anything at all or have any questions, just let us know. We hope you continue elevating your routine with us, and thank you again for sharing the adaptogenic love 🙌🏻💫 We’d absolutely love to have you as part of our community for the long run.

Ana Maria 🤗

Rated 5 out of 5 stars

Very Pleasant to purchase from London…

Very Pleasant to purchase from London Nootropics I've recommended to a friend from posting a pic on FB. The Adaptogenic Coffees is of a higher standard than others. I live a very traumatic life so soothing Mushroom Coffees are so vital.

8 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey David! Thanks so much for sharing your review and for recommending us! We’ve crafted our adaptogenic coffee to be easy to incorporate into your daily routine, with best-in-class clinically studied extracts rich in active compound ✨ We’re so glad to hear our blends have been soothing, and we hope we can continue elevating your routine and bringing a sense of calm to your days. Really appreciate you sharing the adaptogenic love ❤️🍄 - Ana

Rated 5 out of 5 stars

A great drink

Easy to order, great to drink. Started subscription so good value. Tried each of coffees ... flow, mojo and zen. I'm a fan. Lovely taste and for me they work ... do what it says on packet. Ah yes, each individual packet great for popping in bag when travelling.

7 April 2026
Unprompted review
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Reply from London Nootropics

Hey Mary, we are so glad to hear that you've had a smooth experience with us and enjoyed our adaptogenic coffee 💜 Thanks for bringing us along to your travels and we hope that we can continue elevating your day! - Ana Maria 🍄💫

Rated 5 out of 5 stars

I love the Mush Love coffee

I love the Mush Love coffee because it has a chocolatey taste. I have just ordered it for the 3rd time. As a full-time carer for both my parents it keeps me going throughout my long stressful days.

31 March 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Claire! Thanks so much for sharing your review with us 😊 We are so happy to hear that you've enjoyed the taste and benefits of our adaptogenic coffee, and that it helps you get through the day! Here for you anytime ❤️🍄 - Ana

Rated 1 out of 5 stars

I experienced jitters and strong palpitations.

I’m extremely disappointed with this product and honestly feel misled. The marketing presents it as a great alternative for people who can’t drink coffee, which is exactly why I decided to try it. I avoid caffeine because it causes unpleasant side effects, so I trusted those claims.
After buying a mixed box, I realized that one of the products (“Mojo”) is actually around 86% coffee with caffeine. That completely contradicts the idea of it being a coffee alternative. This information is not clearly communicated, and it feels very misleading.
Even worse, after trying just one, I experienced jitters and strong palpitations, exactly the kind of reaction I get from regular coffee and was trying to avoid. It was very uncomfortable and concerning.
If you’re sensitive to caffeine or looking for a true non-coffee alternative, be careful—this product does not match its claims. I would not recommend it.

3 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hi Jadilla, thanks so much for trying our adaptogenic coffee and for taking the time to share your feedback with us. We love helping people stay balanced, find their flow and elevate their day with our best-in-class adaptogenic coffee. It's never our intention for you to feel disappointed or misled and we're sorry to hear this 🙏

All of our adaptogenic coffee blends contain caffeine, apologies if this wasn't clear, with around 80-110mg per serving - about the same as a regular cup of coffee or single espresso shot (caffeine levels vary naturally in coffee). The 86% coffee you mentioned refers to the ingredient breakdown within each individual Mojo sachet. Our blends also contain an effective amount of best-in-class adaptogen extracts rich in active compounds in every sachet. There are good synergies between adaptogens and caffeine - together they can help us to enjoy the benefits of caffeine whilst minimising side effects such as jitters/anxiety by helping to balance our cortisol (stress hormone), we can also enjoy coffee without a crash as adaptogens can help give us sustained natural energy.

We love these synergies and many of our customers who are usually sensitive to caffeine enjoy our blends as a balanced part of their routine. That said, we completely understand that everyone is different. For those who are a little more sensitive to caffeine, we’d recommend trying half a sachet first, listening to your internal cues in your mind and body and seeing what works best for you. Our Zen blend in particular could be a better fit for you - with L-theanine and KSM-66 Ashwagandha®, it's designed for calm and balanced energy, and is most popular with those sensitive to caffeine 🙏✨

If you have any more questions about our adaptogenic coffee or would like help finding which blend may suit you best, reach out to care@londonnootropics.com anytime. We’re always here for you and are happy to help 🍄💜 Hope you find what works best for you to find your perfect flow! Mush love, Ana Maria

Rated 5 out of 5 stars

Fantastic product

Fantastic product. Excellent quality.

Ana Maria provided fantastic support :)

1 April 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Luke! So happy to hear that we were able to provide a smooth experience with our services - appreciate your kind words and sharing your review 🙏 We hope that you can continue elevating your routine with our adaptogenic coffee, and here if you ever need anything at all! 💫💛

Rated 1 out of 5 stars

Do not use

Do not use, unclear that you are being signed up for a subscription and then difficult to cancel. If this had just happened to me fair enough could have been user error. However this has happened to a few family and friends which suggests the website is not clear. To then not give the option to cancel via your website is not good.

17 March 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hi Ryan, thank you for taking the time to share your review. We're really sorry this has been your experience - it’s never our intention for anything to feel unclear, and we really appreciate your feedback. Our subscription plans can be managed directly in your customer account, where you can skip, reschedule or cancel at any time. That said, we’d love to understand what happened here so we can make it right. We’ve just requested a little more information - if you could reply with your order number and the email address used, we’ll be able to look into this for you right away. We’re here to help, and we’d love for you to have the best possible experience with us so you can keep enjoying our best-in-class adaptogenic coffee in your routine. Keep us posted! - Ana

Rated 5 out of 5 stars

I looooovvvveee this coffee

I looooovvvveee this coffee; SO SO SO MUCH!!! I was gifted this coffee and didn't expect much because I have had mushroom coffee before but I was so wrong! It doesn't make me feel jittery, I feel switched on and it's super yummy. Honestly can't recommend it enough, I have been telling everyone about it. I have just bought some more and will continue buying. You have a loyal customer here now!

10 March 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Eloise, thanks so much for taking the time to share your feedback with us 💜 Appreciate you!! We are also so happy to hear that you've enjoyed our adaptogenic coffee and that you've noticed the benefits too! Thanks for recommending us and for sharing the adaptogenic love. Here for you anytime 💫🍄 - Ana

Rated 5 out of 5 stars

Literally obsessed with these coffee sachets

Literally obsessed with these coffee sachets, particularly the mush love. I’ve just ordered my next box of 240, as I can’t be without them any more!

14 August 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Natalie, thank you so much for taking the time to share your review! We appreciate your support and we are so happy to hear that our adaptogenic coffee has become part of your routine - and that you've found your favorite 💙 Mush Love, Ana!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service, box was delivered damaged reported it, the replied immediately and same day they sent a replacement. Product is also great would definitely recommend

16 January 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Jo ✨ Thank you so much for sharing your 5* review, we appreciate you! We are glad to hear that you've had a smooth experience with us and that you are enjoying our adaptogenic coffee! Mush love, Ana ❤️😊

Rated 2 out of 5 stars

I am really disappointed in this…

I am really disappointed in this company because I received a trial link to receive a few sachets to test them out and I was really excited to try them out but when I want on to the website it did not work at all, the ‘add to basket’ button wasn’t doing anything, it acted like a picture instead of a link. So I contacted both companies a while ago about this issue and I’ve heard absolutely nothing back. So I’m not keen on purchasing from them if I can’t even get a taster or help from customer services.

18 December 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Jodie, thanks so much for taking the time to share your feedback. We’re really sorry the Add to Basket button wasn’t working for you! We have responded to your enquiry on the 2nd ofJanuary - sometimes our emails can land in spam so please check for our response there 😊 You can also reach us via phone on: 0203 889 7719 - or our live website chat during office hours! Don't worry we're always here for you and happy to help If there’s anything else you need in the meantime, let us know! 💚✨ Ana

Rated 5 out of 5 stars

Great Product

Coffee arrived, nicely presented, smells and tastes great, very good adaptogen coffee. As a regular coffee drinker I do like decent coffee, but this has an added effect which is very beneficial. Will be ordering more.

12 January 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Jay, thank you for sharing this kind review, we are glad to hear that you have enjoyed the taste, smell and packaging of our adaptogenic coffee. We appreciate you ❤️✨ - Ana

Rated 5 out of 5 stars

Great tasting coffee that gives you focus and clarity

My friend gave me one of these coffees when I was flagging in a lecture. I was hesitant at first but the taste was probably the best coffee I’ve tasted with a real chocolate smell. I spent the rest of the afternoon, focused, engaged and physically felt so much better. I have since had one each morning and it has improved how I apply myself at work. Have since recommended to anyone who will listen.

13 December 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Louise, thanks so much for sharing your review!! We are happy to hear that you have been enjoying the taste and benefits of our adaptogenic coffee! Appreciate your continuous support and thanks for sharing the adaptogenic love. Ana ❤️💫🍄

Rated 5 out of 5 stars

I rarely leave reviews but I thought…

I rarely leave reviews but I thought it’s worth mentioning how happy I am with my coffee. I have all blends at home and I enjoy the taste of it. Initially I tried it just with water which was ok but when I used nut milk was amazing. For me it taste a bit like a chocolate .
I am sensitive to caffeine so thanks to this coffee I no longer have a shaky feeling .
Happy customer 😌

9 January 2026
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Mariya, hope you’re having a balanced day 🤗 Thank you so much for sharing your honest feedback, it really means a lot to us. We’re glad to hear your experience has been smooth, and that you’re enjoying both the taste and the benefits of our adaptogenic coffees. We really appreciate you, and thanks for sharing the adaptogenic love 💜 Ana

Rated 5 out of 5 stars

Our forever coffee

We have tried almost every brand of mushroom coffee through out 2025 from Jan: - Nov : as we were looking for the perfect taste & ingredients that ticked all the boxes , and in the last month of the year i came across London Nootropics and finally found the forever brand . All the varieties are great and i am so happy at long last to be able to say Eureka . Thank you

31 December 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Hey Tom 😊✨ Thank you so much for taking the time to share this. It means a lot to hear that after such a long search for the right taste and ingredients, our adaptogenic coffee has become your forever brand 🙌🏻 It’s lovely to know that you have finally found something that brings you pure joy - we are happy to be part of your routine. Appreciate you for sharing the adaptogenic love - Ana ❤️

Rated 5 out of 5 stars

How did I live before I discovered this coffee?

As a busy nhs nurse I rely heavily on caffeine, but this fabulous coffee with the added benefits of potent plant powered adaptogens is an absolute game changer. No caffeine jitters, stable energy, great taste and such fantastic customer service- I’ve been a subscriber for years and I wouldn’t be without my London nootropics

10 December 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Thank you so much for sharing this, and for all the incredible work you do as an NHS nurse 💛 We’re so glad that you could elevate your busy days with us. It makes me so happy to hear that you’re feeling the benefits of our adaptogenic coffee! We appreciate you being part of our community. Here for you, Ana 💕

Rated 5 out of 5 stars

Great coffee and customer service

I’ve been a regular customer of London Nootropics for quite some time, and I’m pleased to say that my recent issue was handled well. Although my original order arrived with some items missing, the company apologised promptly and sent the missing part of the order without delay. I appreciate the effort they put into resolving the situation.

Their coffee has always been excellent, and this positive response has reminded me why I’ve supported them for so long. It also highlights how essential genuine human customer service is to any successful company. Thoughtful, human interaction builds trust, encourages loyalty, and ensures customers feel understood, something no automated system can fully replace.

Overall, I’m grateful for the prompt resolution and happy to continue enjoying their products.

3 December 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Thank you so much for taking the time to share this, Lucie 🙏✨ It means a lot to us that you’ve continued to enjoy our adaptogenic coffee and supported us over the past few years. We’re really grateful you gave us the chance to put things right when your delivery wasn’t quite right. We’re always here to help! Our goal is for our customers to enjoy the benefits of our best-in-class adaptogenic coffee and have the best possible experience.

Your kind words and feedback are a lovely reminder of why personal customer care matters so much to our team and community 💜 Here for you whenever you need us!

Mush love, Diana 🍄✨

Rated 5 out of 5 stars

Aga was so helpful and accommodating

Aga was so helpful and accommodating! Love the products esp the Flow satchets, recently had an issue I needed sorting out with my order and customer service was exceptional particularly Aga! Great coffee that actually does the job, would recommend to everyone!

9 October 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Tanzeela!! 🥹 Thanks so much for your kind review - delighted to hear you're enjoying Flow, and it means a lot to know we could help resolve things smoothly for you. Appreciate you, and hope our blends keep bringing you great focus and feel-good energy! ✨ Mush love, Aga 🍄

Rated 5 out of 5 stars

Is there a better coffee in London

Is there a better coffee in London? I highly doubt it. I've been buying from the website for over a year and it's just amazing coffee. The 3 blends are incredible (the smell is phenomenal ha)

4 November 2025
Unprompted review
London Nootropics logo

Reply from London Nootropics

Love this so much, Adz! ☕️💚 Thank you for being with us over the past year - it means the world. We're really happy to hear you're enjoying all three blends (and yes… that smell when you open the sachet is something special! 😄). Here’s to many more delicious cups ahead ✨ - Aga 🍄

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