I tried to make an appointment and had to cancel it an hour later due to an insurance issue and was still charged the full deposit. Money hungry, unsympathetic, and unhelpful the lot of them. I would... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i had to go to London Doctors Clinic as an emergency as i was about to travel and not sure if i was able to with my condition and prescribed medication from my nhs GP. I chose them initially because i... See more
Easy to book online was given many choices of appointment times especially important as I was visiting from Australia. The doctor was very thorough and friendly. Payment was reasonably priced. Final... See more
Company replied
I arrived a day prior in London from the US with what seemed to be a massive ear infection. Booking an appointment was very easy. The office was well-located and efficient. The doctor, Alex was know... See more
Company replied
Company details
- Doctor
- Blood Testing Service
- Family Practice Physician
- Occupational Health Service
- Occupational Medical Physician
- STD Testing Service
About London Doctors Clinic
Written by the company
We are London Doctors Clinic, part of Spire Healthcare. London Doctors Clinic offer private GP and healthcare services from 19 clinics nationwide.
We offer fast, convenient, affordable access to a doctor for those who need an appointment quickly or who aren’t eligible to use the NHS. Our one stop shop GP services are designed to give patients the right care without hassle, fuss or delay.
Contact info
London, United Kingdom
- 02035530266
- enquiries@londondoctorsclinic.co.uk
- londondoctorsclinic.co.uk
3.8
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with my outcome at St…
Very pleased with my outcome at St Albans clinic. Dr H. Davies ensured everything was checked up in which I was enquiring about and I felt touch ar ease after. With nhs...the service has horribly gone downhill so it is very soothing to know you can go to a private GP and receive excellent service
Thank you!
10 October 2024
Unprompted review
Reply from London Doctors Clinic
Dear Rosemary
Thank you for the 5 star review!
We are please to hear that our GP took excellent care of you!
At London Doctors Clinic we pride ourselves on our patient care and are please to hear that you had a positive experience with us.
We will be sure to provide your feedback to your consulting doctor!
Should you ever need our services in the future we will be more than happy to assist you again!
Kind regards
Emma
London Doctors Clinic
The doctor I saw was very helpful…
The doctor I saw was very helpful although I had assumed my 15 minute appointment would be with a cardiologist rather than a GP.
He wrote a referral and said I would be contacted with costs and hospitals. No contact as yet.
4 October 2024
London Doctors Clinic
Used their Islington Clinic twice now to get treatment for a persistent ear infection on both occasions seen promptly by a Doctor that took time to take a case history and provide treatment options and medication been completely satisfied with service on both occasions.
1 October 2024
Unprompted review
Reply from London Doctors Clinic
Thank you for the 5-star review!
We are pleased to hear that you had an excellent experience with us. We strive to provide patients with the best customer care.
We look forward to being able to assist you in the future should you ever need a convenient and reliable GP service.
Kind regards,
Inva
London Doctors Clinic
Reply from London Doctors Clinic
Thank you for taking the time to leave us a review, Alan!
We are delighted to hear that you were pleased with our service. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic
Reply from London Doctors Clinic
Thank you for the 5-star review!
We are pleased to hear that you had an excellent experience with us. We strive to provide patients with the best customer care and will be sure to provide your feedback to your consulting doctor.
We look forward to being able to assist you in the future should you ever need a convenient and reliable GP service.
Kind regards,
Inva
London Doctors Clinic
Price is too high for the consultation…
Price is too high for the consultation and advice given. Definitely regret spending so much.
5 October 2024
Reply from London Doctors Clinic
Thank you for the 5 star review!
We are pleased to hear that our GP took excellent care of you! At London Doctors Clinic we pride ourselves on our patient care and are pleased to hear that you had a positive experience with us. We will be sure to provide your feedback to your consulting doctor!
Should you ever need our services in the future we will be more than happy to assist you again!
Kind regards,
Inva
London Doctors Clinic
A doctors clinic that neither keeps nor…
A doctors clinic that neither keeps nor orders vaccines to administer, such as Influenza, RSV. Bizarre.
3 October 2024
Reply from London Doctors Clinic
Thank you for taking the time to provide us with feedback on Trustpilot.
We are sorry to hear that we were unable to assist you on this occasion. We understand the importance of having vaccines available for various health concerns, and we would like to clarify our services for you. Currently, we do offer a range of vaccines, and these are clearly outlined on our website and are available at certain locations.
Regarding the influenza vaccine, we may offer it as flu season approaches, and any updates on its availability will also be posted on our website. If you are opted in to receive email communications from us, you will also be notified of the latest updates and offers directly in your inbox. Unfortunately, we do not offer RSV vaccines at this time, however, we do continuously evaluate our services to meet the needs of our patients.
We appreciate your input and encourage you to check our website or reach out directly for the latest updates on our services.
Kind regards,
Kimberley
Patient Experience Manager
Reply from London Doctors Clinic
Thank you for taking the time to leave us a review, Luc!
We are delighted to hear that you were pleased with our service. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic
The ability to find an appointment the same day
The ability to find an appointment the same day was really the winning detail for me. Ability to book the appointment online without having to call was also much appreciated.
4 October 2024
Reply from London Doctors Clinic
Thank you for your review, Mathieu!
We are delighted to see that you managed to book an appointment at short notice! At London Doctors Clinic, we aim to make quality healthcare accessible to all of our patients. That’s why offer same day appointments, weekend and evening availability and video consultations – so you’ll never have to wait too long to see a GP.
Thank you for choosing London Doctors Clinic!
Kind regards,
Inva
London Doctors Clinic
Fast lab results
Fast lab results. Excellence booking process. The downside was that I couldn’t reschedule an appointment on the day as it was hard to reach customer service via phone, but overall I recommend the service.
21 September 2024
Reply from London Doctors Clinic
Thank you for the 5-star review, Dominika!
We appreciate your feedback as we are always looking for ways to improve our services.
We look forward to being able to assist you in the future should you ever need a convenient and reliable GP service.
Kind regards,
Inva
London Doctors Clinic
Simple and hassle free
3 September 2024
Reply from London Doctors Clinic
Thank you for taking the time to leave us a review!
We are delighted to hear that you were pleased with our service. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic.
The best caring surgery team! The LDC is fast
The LDC is fast, efficient, and caring.. they have been there for me every time! Thank you so much.
Robin McNitt
26 September 2024
Reply from London Doctors Clinic
Thank you for the 5-star review, Robin!
We are happy to hear that you had a positive experience with us. Our team works hard to provide compassionate and high-quality care to all of our patients. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic
The consultation was great
The consultation was great, the GP went at length to proffer treatment and gave advices and recommendations to my greatest satisfaction.
26 September 2024
Reply from London Doctors Clinic
Thank you for the 5-star review, Millicent!
We’re glad to hear that you had a positive experience with us. At London Doctors Clinic, we strive to provide great care, ensuring that our patients feel well-supported and valued.
Should you ever need our services in the future we will be more than happy to assist you again!
Kind regards,
Inva
London Doctors Clinic
Visit to London - uninterrupted!
As a tourist needing a quick visit, things could not have gone smoother! Online scheduling for just a short time later that morning, and I was seen 15 minutes prior to the scheduled time. I was on my way with prescription in hand less than 15 minutes later.
26 September 2024
Reply from London Doctors Clinic
Thank you for the 5-star review, Brian!
We are happy to hear that you had a positive experience with us. Our team works hard to provide compassionate and high-quality care to all of our patients. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic
So easy to book a same day appointment…
So easy to book a same day appointment and the doctor was amazing. Would highly recommend
26 September 2024
Reply from London Doctors Clinic
Thank you for taking the time to leave a review, Bronte!
We are delighted to hear that you were pleased with our service. We will be sure to provide your feedback to your consulting doctor.
Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic.
Reply from London Doctors Clinic
Thank you for taking the time to leave a review, Ricardo!
We are delighted to hear that you were pleased with our service. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic.
Easy to get appointment
Easy to get appointment. Saw me immediately. Good Dr. Top marks on everything.
28 September 2024
Reply from London Doctors Clinic
Thank you for the 5-star review!
We are happy to hear that you had a positive experience with us. Our team works hard to provide compassionate and high-quality care to all of our patients. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic
Easy to book
Easy to book, very convenient appointment in a location easy to reach, Dr was helpful with a good professional manner.
29 September 2024
Reply from London Doctors Clinic
Thank you for taking the time to leave us a review!
We are delighted to hear that you were pleased with our service. Should you ever need a same day appointment with a GP in future, we would love to welcome you back at London Doctors Clinic.
Kind regards,
Inva
London Doctors Clinic.
Reply from London Doctors Clinic
Thank you for the 5-star review, Uzma!
We are pleased to hear that you had an excellent experience with us. We strive to provide patients with the best customer care.
We look forward to being able to assist you in the future should you ever need a convenient and reliable GP service.
Kind regards,
Inva
London Doctors Clinic
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.