London Dermatology Clinics Reviews 

380
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and welcoming during routine appointments and surgeries. People also note that the overall user experience is exceptionally smooth, featuring fast procedures and deeply attentive care. Some reviewers were not happy with unexpected costs, explicitly mentioning that final clinic charges were much higher than online estimates. A few individuals felt that certain consultations felt rushed and overly focused on promoting expensive diagnostic packages rather than addressing personal concerns. Others described frustrating communication barriers when trying to arrange follow-up appointments or seeking clear answers.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout their visits. Reviewers frequently... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in satisfaction levels. While many... See more

Price

People report negative experiences with price, consistently highlighting that actual charges are much higher... See more

Customer service

Reviewers highlight positive aspects of customer service, noting exceptional care and clear explanations... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a personalized, respectful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very quick appointment with clear instructions on what the future holds and how to treat my condition. She was kind and straight forward

Rated 5 out of 5 stars

Dr Charakida gave me more answers in five minutes than I've gotten in more than five years of skin issues. She was very professional, helpful and decisive - I'm glad I was ready with my questions as... See more

Rated 5 out of 5 stars

I had a great experience, Yass was particularly helpful and friendly. He talked me through all of my options and made me feel very comfortable

Rated 5 out of 5 stars

Excellent, trouble free experience. All staff were pleasant and efficient. The doctor was friendly and provided a great service. However, the issue that we attended for turned out to be something si... See more


Company details

  1. Dermatologist
  2. Skin Care Clinic

Information provided by various external sources

Excellent Local Reputation, London Dermatology Clinic - Harley Street Clinic, by leading Private Dermatologists Of London. CALL NOW 02070303370


Contact info

4.0

Great

TrustScore 4 out of 5

380 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.0

All reviews

(380)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Dr was very responsive

Dr was very responsive
Charges however are much higher than advertised
Cost of my visit today are as follows
Removal of small scaly lesion on scalp ( 0.5cm ) without histology
Removal of a mole on arm pit ( 0.8cm) with histology study .( the histology study was charged £500 less 10% equal to £450, not as what they advertised as£295)
Total charges £2293.00
Is this much more expensive what they advertised online?

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Had an appointment with Dr Charakida

Had an appointment with Dr Charakida, which went really well.

Dr Charakida was extremely informative, professional and answered all questions that I had after the appointment.

Would highly recommend these guys!!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout

This was the first time I went to this clinic, and thought everything was done extremely well. I went for a consultation and two surgeries, and felt that Dr Rovshan Izamov and his team were extremely competent and considerate throughout. I always felt in excellent hands, and particularly appreciated that I was informed and asked for my consent at specific steps during the surgery itself (e.g., before each injection of local anaesthetic.) It's two days post-surgery and I have no complications or complaints.

After the consultation and before the surgery, a different member of staff elicited my feedback on the consultation itself, how I felt it had gone, whether I felt all my questions and concerns had been answered etc., and offered to answer any further questions. He then explained the breakdown of costs transparently so I could make an informed decision on whether or how to actually go ahead, which is a good way to ensure transparency and patient agency. The admin system generally was efficient: easy to contact, quick to sort things out, and with all members of staff acting in a polite, warm, and patient-focussed manner.

I'll be recommending the clinic and Dr Izamov.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Dr Izamov gave me an excellent…

Dr Izamov gave me an excellent consultation and took care of my problem. I am very satisfied with the clinic patient service. Dr Izamov performed my health care professionally. I recommend DR Izamov to anyone requiring Dermatology care.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Very nice service

Very fast and efficient. Yas was particularly helpful in settling and issue I had and Dr. Charakida was very nice. All done quick and painless.

18 February 2026
Unprompted review
Rated 4 out of 5 stars

Quick and clear

Very quick appointment with clear instructions on what the future holds and how to treat my condition. She was kind and straight forward

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Yeah id say my experience was great with my skin tag removal and although it was painful id say it was worth it and feeling better

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Dr Charakida - more answers in 5 mins than 5+ years of GP opinions

Dr Charakida gave me more answers in five minutes than I've gotten in more than five years of skin issues. She was very professional, helpful and decisive - I'm glad I was ready with my questions as the appointment was over before I knew it. It was a lot of money for a brief appointment but I got the professional advice I needed so no complaints.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent, trouble free experience. All staff were pleasant and efficient. The doctor was friendly and provided a great service. However, the issue that we attended for turned out to be something simple that didn't require further treatment.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

This was the first time I used this…

This was the first time I used this clinic’s services and I was very satisfied. It was very easy to book an appointment and they were very helpful to respond to my queries. The dermatologist I saw, Dr Charakida, is an excellent professional - she actively listened to my case and explained things (symptoms and side effects) and the necessary treatment very clearly. I highly recommend her.

30 January 2026
Unprompted review

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