London Blind Co. Limited Reviews 

131
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, providing friendly guidance, informative advice, and professional assistance throughout the entire selection process. People also deeply appreciate the seamless installation service, noting that the team works efficiently, answers all questions thoroughly, and always leaves the workspace clean. Consumers consistently highlight the superior quality, beautiful appearance, and wide range of custom window products available for their homes. Some reviewers were not happy with minor post-installation corrections or occasional initial order inaccuracies that required extra attention. Others also mentioned occasional minor setup issues with mechanisms or controls that needed to be adjusted.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional professionalism of installers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced friendly,... See more

Product

People report positive experiences with product, frequently praising the excellent quality, durability, and... See more

Quality

Customers expressed great satisfaction regarding the high quality and craftsmanship of the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used The London Blind Company 3 times now. First I had white plantation shutters fitted to the main front bedroom window and the living room window, then shutters to a bedroom which was extend... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from choosing the blinds, having the measurements done and installation The shop staff were very informative and helpful, not pushy at all and gave an instant quote. The installati... See more

Company replied

Rated 5 out of 5 stars

My awning arrived in the time scale promised. It cuts out the sun coming in my south facing patio doors beautifully. I had complete confidence in the friendly and experienced team who fitted it.

Company replied

Rated 5 out of 5 stars

Brilliant service. Team were really helpful when we visited their showroom to discuss what we wanted. Our measurements were double checked and the order placed. Blind was custom made for us and fitted... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

We have been here at Long Lane since 1988, and offer a reliable and trustworthy service from this shop/factory location. With the same owner in place, our team is still servicing and looking after blinds that we fitted 30 years ago! Ask your friends, we're confident that you will know someone who's chosen us before.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(131)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top quality blinds and service

virtually all of our windows now have blinds from the London Blind Company, the choice and quality of the products is first class and service and fitting is also excellent we highly recommend this company

12 July 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

many thanks for your business and kind review!

Rated 5 out of 5 stars

Highly recommended

After quite some research, we got in touch with London Blind Company to get blackout blinds for our kids bedrooms. The service provided from the team was excellent - great communication, all measured and fitted perfectly. We are very happy with the product. Would highly recommend.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent & Reliable supplier of AC Electric Roller Blinds

For a very long time I have explored the market to buy AC powered electric blinds for our house that can be scheduled to open/close and controlled from a simple App and Remote control. Eventually I was very lucky to have contacted the London Blind Company who provided the perfect cost effective solution. After giving them the detailed measurements of our window openings (width, height and drop) and choice/colour of blind material, it wasn't long until they were meticulously made, programmed and shipped. The blinds are absolutely fantastic. They were easy to install and fit perfectly. They are exactly what we hoped for.

1 June 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

What a fantastic review, thank you so much for taking the time!

Rated 5 out of 5 stars

London Blind Company is a good company to use

Our order came within the time frame they expected. They kept us fully informed too. The young man who came to install did a brilliant job and we are very happy with it. He was polite and friendly.

4 June 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you so much for taking the time to give a review. We're really grateful for your business and look forward to serving you again in the future.

Rated 5 out of 5 stars

Highly Recommended

Every part of the service offered by LBC is good, from purchase (Phil), measuring (Fabio) and then the fitting. Polite, clean, professional and reliable. Used them a number of times and always go back. Quality products.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

The shutters.

The shutters that we have just had fitted by The London Blind company are excellent. The workmanship and the fitting is real quality, thank you very much for your excellent service I will certainly recommend.

20 May 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

That's really good to hear, thanks so much!

Rated 5 out of 5 stars

Great product

Great product, great service, delivered and installed on time all at a reasonable price, very impressed.

17 May 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you so much 😊

Rated 5 out of 5 stars

Perfect Fit Tensioned venetian blind

Because they are polite and keep you updated all the way and of course their products are exceptional, and if you are unsure about a particular item then their expertise and experience comes into play, and the costs are very reasonable and should a problem arise they will attend to the issue.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Recommended Company

Recommended company. Knowledgeable and helpful staff in the shop, and the men who measured and fitted the blinds displayed the same characteristics.

14 May 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

We really appreciate your review, thank you so much.

Rated 5 out of 5 stars

Quality product ,Competitive price

Visited me at home because my wife is severely disabled and going to shop would have been a major inconvenience. Everything was explained , kept us informed . 2 engineers turned up to complete work . Tidied up after. nice people . would recommend London Blinds to anyone who wants a quality product at a competitive price

23 April 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you so much Mark. We're happy you're pleased with everything.

Rated 5 out of 5 stars

Would Recommend.

London Blind were very helpful and gave us all the information we needed to choose the right blinds for us. They attended as agreed the appointments made to measure and fit the blinds and were always polite and helpful. The fitting was smooth and the fitter was really pleasant. Would thoroughly recommend London Blind.

25 April 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

That's really good to hear. Thankyou so much for taking the time to give a review.

Rated 5 out of 5 stars

Great job!

This was a small job required to an existing installation - so pleased with the result.

22 April 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you!!

Rated 5 out of 5 stars

Great customer service and excellent…

Great customer service and excellent quality blinds will definitely recommend and use again

12 April 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thanks Emma! That's really good to hear 😊

Rated 5 out of 5 stars

Really pleased with the blinds

Really pleased with the blinds. Helpful and prompt service and installed quickly.

12 April 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

We appreciate your valuable feedback. Thank you!

Rated 5 out of 5 stars

Good quality and service…

We have used The London Blind Company for years. They never disappoint. The quality of the products are top class and the service is efficient, professional and friendly. Would highly recommend.

12 April 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Thank you Lin, your review is greatly appreciated.

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