London Blind Co. Limited Reviews 

131
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, providing friendly guidance, informative advice, and professional assistance throughout the entire selection process. People also deeply appreciate the seamless installation service, noting that the team works efficiently, answers all questions thoroughly, and always leaves the workspace clean. Consumers consistently highlight the superior quality, beautiful appearance, and wide range of custom window products available for their homes. Some reviewers were not happy with minor post-installation corrections or occasional initial order inaccuracies that required extra attention. Others also mentioned occasional minor setup issues with mechanisms or controls that needed to be adjusted.

What people talk about most

Service

Users describe positive interactions with service, highlighting the exceptional professionalism of installers... See more

Staff

Reviewers mention positive feedback about staff, highlighting that consumers experienced friendly,... See more

Product

People report positive experiences with product, frequently praising the excellent quality, durability, and... See more

Quality

Customers expressed great satisfaction regarding the high quality and craftsmanship of the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used The London Blind Company 3 times now. First I had white plantation shutters fitted to the main front bedroom window and the living room window, then shutters to a bedroom which was extend... See more

Company replied

Rated 5 out of 5 stars

Excellent Service from choosing the blinds, having the measurements done and installation The shop staff were very informative and helpful, not pushy at all and gave an instant quote. The installati... See more

Company replied

Rated 5 out of 5 stars

My awning arrived in the time scale promised. It cuts out the sun coming in my south facing patio doors beautifully. I had complete confidence in the friendly and experienced team who fitted it.

Company replied

Rated 5 out of 5 stars

Brilliant service. Team were really helpful when we visited their showroom to discuss what we wanted. Our measurements were double checked and the order placed. Blind was custom made for us and fitted... See more

Company replied


Company details

  1. Blinds Shop

Written by the company

We have been here at Long Lane since 1988, and offer a reliable and trustworthy service from this shop/factory location. With the same owner in place, our team is still servicing and looking after blinds that we fitted 30 years ago! Ask your friends, we're confident that you will know someone who's chosen us before.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(131)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New vertical blinds

just replaced some blinds the London Blind Co fitted quite a few years ago. Delighted to find they had kept all our details so ordering replacements was made easy. Phil could not have been more helpful when we popped in to choose and our new blinds have been fitted today on time and exactly as specified. Very happy to recommend

30 September 2024
Unprompted review
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Reply from London Blind Co. Limited

Thank you for your kind review, it's really appreciated and I'm so happy to hear that you had a great experience.

Rated 5 out of 5 stars

Good quality shutters

We are really pleased with our first lot of shutters that were fitted and have ordered the next lot due in November, great quality and service.

30 August 2024
Unprompted review
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Reply from London Blind Co. Limited

Thanks for your review, we're so pleased that you're happy and ordering more!

Rated 5 out of 5 stars

Definitely Recommended

We have been using London Blind Company for many years and are always happy with the excellent service they provide from point of sale through to fitting. Phil, Fabio and the team are helpful and knowledgable and appointment times are always adhered to. The company supplies a wide range of high quality products that never disappoint, our latest being a vision roller blind for the kitchen which we are very pleased with. We would definitely recommend London Blind Company to others.

24 September 2024
Unprompted review
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Reply from London Blind Co. Limited

Outstanding review! Thank you so much for taking the time :)

Rated 5 out of 5 stars

From start to finish

From start to finish, i.e., the choosing of our blind( there was no pushy selling), the measurement taking and installation, was all friendly & efficient. It's the 1st time we've had blinds & so glad we chose The London Blind Company.
Love my blinds. Thank you 😊

23 September 2024
Unprompted review
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Reply from London Blind Co. Limited

It's absolutely our pleasure! Thanks so much for your order and great review!

Rated 5 out of 5 stars

Highly recommended

We have had Venetian blinds fitted by this company. They were professional, gave good advice and it was a pleasure to work with them from first consultation to having blinds fitted. We are very pleased with the result. Would highly recommend them.

Joan Bruce

16 September 2024
Unprompted review
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Reply from London Blind Co. Limited

Thank you so much Joan, we really appreciate the positive feedback!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Phil was helpful without being pushy when we first went to the shop. Fabio was professional and did a brilliant job fitting the blinds. Both Phil and Fabio were professional and friendly and we are delighted with the finished product. Highly recommend.

9 September 2024
Unprompted review
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Reply from London Blind Co. Limited

Fantastic review! Thanks so much!

Rated 5 out of 5 stars

Excellent service

Excellent service

Great communication and fixed a small issue without fuss - this is a company that can be trusted and relied upon

Highly recommended

30 July 2024
Unprompted review
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Reply from London Blind Co. Limited

That's really great to hear! Thank you so much

Rated 5 out of 5 stars

Good experience

From our visit to their showroom to the completion of the installation everything was professional, we were kept informed, and most of all the cost we felt was good. We had other quotes and it just showed us that London Blinds were the best company to go with.

29 August 2024
Unprompted review
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Reply from London Blind Co. Limited

It's so good to hear confirmation that London Blind Co can satisfy customers and offer great prices. Thanks so much for you review!

Rated 5 out of 5 stars

Excellent and professional service from…

Excellent and professional service from start to finish. Came to measure up and within 2 weeks the blinds were ready. The fitter came and was fast, efficient and super tidy while working. Would happily recommend.

23 August 2024
Unprompted review
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Reply from London Blind Co. Limited

It's great to hear that you're pleased with our service and work. Thanks so much for the review!

Rated 5 out of 5 stars

Great Blinds

Had our blinds fitted by James professionally and with care.

The whole process of the measuring through to installation was trouble free with no problems, I would recommend without hesitation.

12 August 2024
Unprompted review
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Reply from London Blind Co. Limited

That's really good to hear. Thanks so much!

Rated 5 out of 5 stars

Excellent service again

Excellent service again. Can’t fault the price and quality of the blinds. Installation was carried out on time, efficiently and smoothly. Highly recommended.

8 August 2024
Unprompted review
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Reply from London Blind Co. Limited

Many thanks! Much appreciated!

Rated 5 out of 5 stars

London Blind Co. Limited continues to deliver an excellent service.

Historically have used the services of the London Blind Co. Limited. The standard of service and the quality of the goods has been excellent and so I did not hesitate in returning to the Company with my latest order and was not disappointed. The scheduled day for the fitting was agreed in advance and the fitter called timeously. The fitting was carried out to a high standard. Will use the services of the Company again without hesitation.

7 August 2024
Unprompted review
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Reply from London Blind Co. Limited

It's so good to see our previous customers returning time after time. Thanks so much for the review.

Rated 5 out of 5 stars

Great service and product

I got blackout blinds installed in my bedroom and they are great, exactly as promised.

The process has been super easy and clear, with an excellent customer service and punctuality. The fact that they have a showroom and you can physically see what you are buying really makes a difference vs. competitors. Totally recommended.

2 August 2024
Unprompted review
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Reply from London Blind Co. Limited

Your review is excellent, and as the owner of the business I'm so proud that my team are giving the service that I would expect as a customer of any business. Thank you so much.

Rated 5 out of 5 stars

Great local company

Great local company, lots of experience and excellent customer service. Great choice. All staff are friendly, professional and great at informing the customer at every stage. Have used them before and would highly recommend this company.

1 August 2024
Unprompted review
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Reply from London Blind Co. Limited

Thanks for taking the time to write such a kind review. Much appreciated!

Rated 5 out of 5 stars

A Professional Local Company…

I have used the London Blind Company a few times in the past and have always been happy with the service I have received and this time has been no different. Phil Ellis the Manager/Director is very knowledgeable, polite and helpful. The fitters that did the work at my home did a good job and my new shutters look lovely. I believe you get what you pay for so if you want a good product fitted well I would definitely recommend The London Blind Company.

18 July 2024
Unprompted review
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Reply from London Blind Co. Limited

Great review! Thank you so much!

Rated 5 out of 5 stars

Great Company for Blinds

Helpful, honest advice and professional installation.
Fitters turn up on time.
Good after sales help.

11 June 2024
Unprompted review
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Reply from London Blind Co. Limited

Thanks so much for your positive review :)

Rated 5 out of 5 stars

Another great experience with London…

Another great experience with London Blind Co. Ltd.
I purchased a Roman blind around 20 years ago and it was showing its age. Strings had broken and the pulley mechanism had stopped working.
Instead of trying to upsell and tell me I needed a new blind. The guys booked me in, took the blind away for a couple of hours and brought it back looking as good as new!
Can't recommend them highly enough.

17 June 2024
Unprompted review
London Blind Co. Limited logo

Reply from London Blind Co. Limited

Many thanks for taking the time to review!

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