Loints of Holland Reviews 1,432

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent leather, comfort, and stylish designs. Many people appreciate the durability and longevity of the shoes, with some owning pairs for many years. The customer service is frequently highlighted as extraordinary, with efficient communication and a caring approach to resolving issues. Reviewers also commend the swift and prompt delivery service, making the overall purchasing experience smooth and satisfactory. However, some customers experienced issues with courier services in certain regions, leading to delays. A few other people also felt that the product received did not always match the photos online, particularly regarding color or fit, and some expressed dissatisfaction with how quality issues were addressed.

What people talk about most

Product

People report positive experiences with the product, consistently praising the styles, comfort, and high... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality materials, comfort, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Service

Customers consistently note positive experiences with service, highlighting excellent communication and swift... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as great, outstanding,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best website for quality shoes. High quality leather, great comfort, trendy shoe models and large choice of colors. Top-notch customer service, I've been in contact with Ronald, he is very kind and he... See more

Company replied

Rated 5 out of 5 stars

Sincerely ? The best shoes i ever had in my entire life ( and I have hundreds of pairs ) Everything is perfect : the sole ( thus the comfort ) the size ( your foot is never sore inside ) the design (... See more

Rated 5 out of 5 stars

I love these shoes: they’re supremely comfortable, sustainable, well made, stylish in a quiet but exciting way, the colours rock, and they fit my giant feet (size 42) really well. If I could, I’d buy... See more

Company replied

Rated 5 out of 5 stars

I love this company’s shoes! I have so many other shoes that I now never wear since discovering Loints of Holland! I broke my toe two months ago and the only shoes I can wear now are “Loints of Hollan... See more


Company details

  1. Shoe Store

Written by the company

Beautiful women's and men's shoes with ultimate comfort. Sustainable in creation and use. Free delivery & returns. Fast delivery. Choose from a wide range. All shapes and sizes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

great shoes

I just picked up a pair of these from a place in Tel Aviv and I absolutely love them. I had DM's of a similar design but they died very quickly. I can see that the quality of these is much better and they fit me super well because I have quite wide feet like a troll.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent workmanship, great comfort, beautiful leather, fast delivery - it can't get any better!

12 January 2022
Rated 5 out of 5 stars

Exceptionally good quality materials…

Exceptionally good quality materials and construction. I see how they can offer a 2 year warranty.

I have a wide foot and the wide foot box is perfect.

The package was received within 24 hours of purchase.

23 December 2021
Rated 5 out of 5 stars

Fantastic shoes

Excellent service! Arrived on time and the staff is always helpful, replying to my emails immediately. The shoes are a piece of art. Great quality, super cute, original design. I had a tiny doubt about the color which is dark brown as shown in the photo. But it matches with just about everything. The size is perfect (I ordered my usual size, not one size up as it is advised) and it is like walking on the clouds. So comfortable! This is my 3rd pair of Loints. And for once more, Iam more than happy. Highly recommended. A bit pricey but worth every penny! Thank you!

15 December 2021
Rated 1 out of 5 stars

Stay away

I have no idea how the product is.i payed 20euros for posting and I am a eu citizen..not so far.10 days later my parcel is still in transit.there is no strike and no reason for the delay.for that amount of money I would expect my parcel in a few short days.i will never use your service again even if the shoes are golden.

9 November 2021
Loints of Holland logo

Reply from Loints of Holland

Dear Effie, thank you for your feedback! We are very sorry that the delivery time did not meet your expectations. We have sent the package to you within 24 hours after you placed the order. We are sorry to hear that there was a delay with our delivery partner. I checked it for you and the package should be delivered today. If this is not the case, you can always contact our customer service via customerservice@loints.com. I hope all goes well and you will enjoy the shoes!

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