Very helpful card shop owner who goes out their way to help you. Yes stock goes quick but thats because prices are competitive and they seem to get lots of repeat customers because of this. I see some... See more
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Received the package in good form. No damage whatsoever! Love the products that I’ve received and they were being professional and very sweet whenever I asked them questions! 10/10 recommend to orde... See more
Kind, sweet people. I can’t recommend Lockett Labs enough. My experience was professional from start to finish and you can really tell they go to great efforts for their customers
Thank you soooooo much for a great experience, when i come to you guys, you was polite and was smiling and asked how i was, asked what am I collecting, the conversation was lovely and smooth. You was... See more
Company details
Written by the company
Lockett Labs is your UK home for TCGs, collectibles and community. Shop Pokémon, Disney Lorcana, One Piece, Digimon, Magic: The Gathering, plushies, accessories and more. Whether you collect, play, trade or just love the hobby, we’ve got something for you. Join our community for new releases, giveaways, product drops and the latest TCG updates.
Contact info
Lockett Labs PO Box 324 , NR32 9HJ, Lowestoft, United Kingdom
- 08001078743
- info@lockett-labs.com
- lockett-labs.com
4.7
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Amazing! And fast delivery!
Ordered a ton of Pikachu cards and every single card was mint or near mint! Delivery was FAST considering they just came back from Xmas holiday so thank you!
8 January 2026
Unprompted review
Reply from Lockett Labs
Hello, thanks for your lovely review! Thanks for being an amazing customer!
Really friendly and helpful
Really friendly and helpful. Always quick to answer messages
16 October 2025
Unprompted review
Reply from Lockett Labs
Thanks for your review and being a wonderful customer!
Ordered a few times now never had a…
Ordered a few times now never had a problem great service, Items packaged great, fast delivery
7 November 2025
Unprompted review
Amazing business and expert service
Ive been using Lockett Labs for roughly 5 years now and have always had great service, fair pricing and most of all reliable delivery and protection of the cards I've ordered. I can not recommend Ray enough to others fpr a great service and amazing knowledge.
7 December 2025
Unprompted review
No protection
Cards sent to me without a toploader or other protection and arrived bent. Did not expect such amateur care from a card shop. Will never purchase from here again.
Edit: I have further downgraded my rating to 1 star. I emailed the store as asked in their reply and got told bent cards are normal. They reply to these pretending to help, giving a false image of customer care.
6 December 2025
Reply from Lockett Labs
Hello,
Please could you reach out to at least let us have an attempt to help you and resolve this as we haven’t heard from you! We are sad to hear you aren’t satisfied. Sometimes human error can happen by mistake, however, we do our best to fix any that are made when given the chance.
Contact us at - info@lockett-labs.com
EDIT UPON SEEING RESPONSE:
Hi again,
We do care. You showed us a picture of a card that was slightly warped (not damaged). We sent the cards in a hardback envelope within a team bag even though you claim there was absolutely no protection.
We asked for further photos to show damaged cards in order to help you and find a solution, however no further response followed and therefore we haven’t been able to resolve your issue with replacement(s).
Please kindly reconsider in future jumping to the conclusion that we - and other alike businesses - aren’t trying to help you.
FURTHER EDIT 12/01/26:
We haven’t received any form of further contact regarding this, even though we wanted to help resolve this case. We are going to close this case as unresolved due to no communication from customer.
great service
great service, always post soon as possible. get parcels sooner than quoted.
a lot of scalpers in the world now but your prices are fair.
also i pulled SIR Gardevoir so mega happy
14 November 2025
Fantastic price and stock
Fantastic price and stock. Swift delivery. Overall very happy with purchase.
19 October 2025
ultra pro gengar folder
Asked for the item to be held back a week but was delivered early - had to reschedule a delivery - well packaged.
Now received.
29 October 2025
Came earlier than expected
Came earlier than expected, great service, will definitely be buying again
9 October 2025
Good service
Pokemon came in good condition and as expected. I will order again with confidence.
27 September 2025
Highly reccomend
Great communication, I purchased 2 items not realising I would be away at the time of delivery so I quickly communicated the fact, and they very helpfully held back posting the items out until I was home again, would absolutely recommend anyone to purchase from here as they went the extra mile to ensure I was happy.
Again, Great communication, great customer service, professionally packaged. 5 star service.
Yours sincerely, a very happy customer!
26 September 2025
Unprompted review
Cards arrived very quickly and well…
Cards arrived very quickly and well packaged, will definitely be using again to finish off my master sets 👌
22 August 2025
Unprompted review
Excellent as always
Excellent as always. Quick dispatch and very good prices.
8 August 2025
Unprompted review
Great for buying singles to complete my…
Great for buying singles to complete my collection and great service.
23 July 2025
Excellent as always!
Great selection, very competitive prices and super speedy delivery.
What more could you want?
20 July 2025
Amazing Shop!!
Amazing Shop!!! Staff always helpful, friendly and informative. Thanks to them, I always have a chance to get Pokemon and thus a very happy step son.
15 July 2025
Unprompted review
Absolutely amazing place to shop
Absolutely amazing place to shop. Staff are fantastic and very helpful and quick to respond. Thanks to Lockett labs my son is able to get Pokemon product that isn't easily available.
Highly recommend shopping here! You will not be disappointed. Have even managed to get some Magic the Gathering cards needed for deck building.
15 July 2025
Unprompted review
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