Service is always great from elite trainer cards! Items are fairly priced, and there’s always great care taken in packaging. They are always very friendly and helpful with communication through their... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Stacey has been absolutely incredible! I’ve been looking for specific TCG products and she’s been so communicative and open throughout the whole process. She truly went above and beyond to make sure... See more
Elite Trainer Cards are brilliant, ive shopped with them a few times and they have excellent customer service. No nonsense approach just quick honest replies without having to just through hoop... See more
First time buying from this site. Checkout was quick and easy. Kept well updated about progress of order. Arrived a lot sooner than anticipated. Everything had been well packaged and arrived safely. O... See more
Company replied
Outstanding
As always, a fantastic service from start to finish.
Such a great business to deal with, polite, friendly and courteous as well as being fellow collectors.
They know the market and their customers too.
So pleased I found them as they are my go to for all things Pokemon. A*******
28 March 2026
Excellent service as always!
Service is always great from elite trainer cards! Items are fairly priced, and there’s always great care taken in packaging. They are always very friendly and helpful with communication through their social media pages, would highly recommend!
19 March 2026
Customer service was great
Customer service was great, product dispatched quickly and arrived well packaged and as described. Thanks!
12 March 2026
Great service and great communication…
Great service and great communication from Stacey @ Elite Trainer Cards. Trusted, reliable, fan orientated card shop.
13 March 2026
Always a pleasure to buy from this…
Always a pleasure to buy from this place, products are well packaged and awesome customer service!!
2 March 2026
Very reasonably priced and quick…
Very reasonably priced and quick delivery, very happy with my purchase and would definitely use again
2 March 2026
This was a great idea
This was a great idea, limiting items and doing a first come first served basis, delivered when said, arrived safe.and wrll packaged
2 March 2026
I’ll be back…again and again and again.
I have bought from them multiple times now and they have always been excellent from communication point to the delivery. If everyone operated their stores in this fair manner the world would be slightly better!
30 January 2026
Highly, highly recommend
Brilliant service*, accurate delivery timescale*, untampered product*, no scalper-esque pricing*. Couldn't recommend this site more*.
*unlike some other "official Pokémon tcg retailer" sites.
2 February 2026
Unprompted review
A rare gem to find
In a market where coming across Pokemon cards to buy is a task in itself, I was really pleased to come across Elite Trainer Cards. This was my first purchase from them and was really happy with everything. Didn’t have to pay an obscene inflated cost, just standard market retail and the communication and transaction was pleasant from start to finish. I’ve found myself a trusted seller who I’ll be buying from again in the future. Thank you
20 January 2026
Such a lovely friendly business
Such a lovely friendly business. I love getting a notification when they get more stock!! 😊
15 January 2026
Great experience
Great experience! Had an issue during ordering regarding billing address and wasn’t sure if order processed. Upon inquiring received quick response from Stacey who investigated and made sure everything was correct. Great customer service and great prices, will order again!
30 December 2025
Loving the Website and very decent…
Loving the Website and very decent prices
Looking forward to buying a few things when they are back in stock. Well done.
6 January 2026
Unprompted review
Thanks to Stacey and team as always
Thanks to Stacey and team as always. Thought my chances of the new UPC were non-existent but Elite Trainer Cards came through again for me!
6 December 2025
Excellent quality products
Excellent quality products, speed of delivery & packaging got some nice hits from the booster packs too!!
24 November 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.