We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
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🚙 Locauto Group: la mobilità su misura, 100% italiana
Da oltre 45 anni siamo un punto di riferimento in Italia per chi cerca soluzioni di noleggio auto e veicoli commerciali a breve, medio e lungo termine, flessibili e affidabili.
Siamo un gruppo 100% italiano, con una rete di circa 110 uffici di noleggio presenti nei principali aeroporti ✈️, stazioni ferroviarie 🚆 e città 🏙️; dal 2013 partner per l’Italia di Enterprise Mobility, leader mondiale nel noleggio auto 🌍.
Abbiamo rivoluzionato il noleggio tradizionale rendendolo più smart e digitale, grazie a servizi innovativi come:
In più, con il nostro programma fedeltà MYLOCAUTO FRIENDS 🎁, premiamo la fiducia dei nostri clienti con sconti e vantaggi esclusivi.
Che tu sia un privato 👤, un’azienda 🏢 o un professionista 💼, siamo il partner ideale per muoverti in totale libertà 🚙.
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🚙 Locauto Group: tailor-made mobility, 100% Italian
For over 45 years, we have been a point of reference in Italy for those seeking flexible and reliable car and commercial vehicle rental solutions for the short, medium, and long term.
We are a 100% Italian group, with a network of around 110 rental offices located in major airports ✈️, railway stations 🚆, and cities 🏙️; since 2013, we’ve been the official partner in Italy of Enterprise Mobility, the global leader in car rental 🌍.
We have revolutionized traditional car rental by making it smarter and more digital, thanks to innovative services such as:
Plus, with our MYLOCAUTO FRIENDS 🎁 loyalty program, we reward our customers’ trust with exclusive discounts and benefits.
Whether you’re a private individual 👤, a company 🏢, or a professional 💼, we are the ideal partner to move with total freedom 🚙

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Only people willing and ready to give us the right car on a dime. We didn't realize that most Italian companies require an international license until we got to the desk of Europcar. Locauto, because it's related to Enterprise, is fine with American license and proceeded to find the right car for our needs in an airport packed with people waiting for cars. Special shout-out to the Bergamot airport crew for their excellent and friendly service.

Reply from Locauto Group
Great experience! The car was new and performed very well, and I picked it up in Cagliari without any long waits. The staff at the airport were friendly, professional, and well-prepared. Everything went smoothly from start to finish.

Reply from Locauto Group
Everything was very smooth, the employees took care of my reservation very quickly, the car was in perfect condition and also the return process was done in 2 min. Overall the best renting experience so far.

Reply from Locauto Group
I recommend 100% very good fast welcome and do not force your hand for additional insurance, clean car, and on the return I had the opportunity to extend the rental of 12 hours (without any additional cost). Very nice staff, very fast return.

Reply from Locauto Group
As the title says, the prices are very good. The lady that both handled the pickup and return was very pleasant. Also my car was almost brand new which was nice as well.

Reply from Locauto Group
Fantastic Service, speedy handling, friendly Agent at Airport, will continue to be a loyal Customer

Reply from Locauto Group
Despite having a reservation, I had to wait almost three hours in the heat with about 15 other people for a car. And then the car with automatic transmission, which was important to me and for which I paid extra, wasn't available. For three weeks, they couldn't provide me with the car I wanted! All they offered me was a €50 discount for those three weeks. Never again!

Reply from Locauto Group

Reply from Locauto Group
Very good experience with this Company, no any issues faced during their service

Reply from Locauto Group
Quick and polite service. Easy pick up and drop off. Car was great.everything went smoothly.

Reply from Locauto Group
Everything went good and fast, car pick up as well as return 😊 Maybe you could only improve the information about return location in Bergamo, becouse we had a little trouble finding the place

Reply from Locauto Group
Fast for check in and out
Good human relation with staff
Nice car

Reply from Locauto Group
Easy checkin and check out, employees are kind and supportive.
Locauto is always my first choice whenever visiting Italy.

Reply from Locauto Group
Central rental location in Trieste with enough cars but you need to know which size car you require for your luggage. Also oil indicator lamp camp on even though we had only done 250km into our trip.

Reply from Locauto Group

Reply from Locauto Group
The check-in service was very professional and attentive. They explained everything to us, and we left without any doubts. The vehicles provided were in very good and reliable condition. The check-out process was equally professional, quick, and without much bureaucracy. Staff 5 starts.

Reply from Locauto Group

Reply from Locauto Group
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