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Locauto Group - Brindisi Aeroporto Reviews 

8,897
•
TrustScore 5 out of 5

4.8

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT

•

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See what reviewers are saying

Rated 5 out of 5 stars

Everything went smoothly. The pick-up was very fast and professional. Both the person at the counter and the person who handed over the car were very friendly and professional. ​They don't try to pus... See more

Company replied

Rated 5 out of 5 stars

Nice people, car was excellent - exact model ordered, very clean and new. Return was very quick and slick (7 mins). All details both collection and delivery were confirmed by email. Only thing I... See more

Company replied

Rated 4 out of 5 stars

Service was quick, car was great, but an additional roadside insurance cover was added when i just requested wheel and glass. I should have noticed but when you’re tired, mistakes can be made..

Company replied

Rated 5 out of 5 stars

Very straightforward taking and giving back - car was in good condition, and clean - not much instruction given as not much English spoken by the car guys, but the office people had ok English. All do... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

  • +39 0243020411
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4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(8,897)

57,141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was easy et quick.

It was easy et quick.
The staff was very kind and reactif.
No bad surprise.

30 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Very good renting experience

Everything went smoothly. The pick-up was very fast and professional. Both the person at the counter and the person who handed over the car were very friendly and professional. ​They don't try to push any extra insurance on you.
Before taking the car, existing and any previously unnoticed damage were inspected together. The rental car was clean and everything worked as expected. The drop-off was also very quick and straightforward. I will definitely rent from here again. Thank you!

30 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great service

Everything went smoothly from booking, actually picking up the car to returning it. In addition, we got the right type of car that we had also booked. Great service!

15 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Nice people

Nice people, car was excellent - exact model ordered, very clean and new.

Return was very quick and slick (7 mins). All details both collection and delivery were confirmed by email.

Only thing I can pick up on is the size of the Locauto Return sign at Brindisi is very small. But its right next to departures.

27 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 4 out of 5 stars

Friendly and efficient staff

Friendly and efficient staff. Easy simple system.

28 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Dear Mark,thank you for your review.
We are glad that you enjoyed our friendly staff and our service.
We hope to welcome you back for a 5-star experience next time!

Elisa

Rated 4 out of 5 stars

Very easy check in ,car was clean and…

Very easy check in ,car was clean and welcome was good , one minor niggle was the signage for Locauto was very small when trying to find the drop off at the airport and was easily missed ( which we did) all in all though a hassle free experience

27 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had a hassle-free experience overall, with a smooth check-in, a clean car, and a warm welcome from our team.

We also appreciate you bringing the return area signage to our attention. Clear directional signs are essential for a stress-free return, so we have taken note of your comment and will work on providing clearer instructions at our counter.

Thank you for choosing Locauto, and we look forward to welcoming you back on your next trip!
Elisa

Rated 5 out of 5 stars

Great communication

Great communication, very helpful staff, no scams or tricks, a nice new car, and very happy overall.

27 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

I would like to sincerely thank you for excellent service.…

I would like to sincerely thank you for the professional car rental service at Brindisi Airport. The staff were very pleasant, and the car was clean and ready for the trip. The pick-up and drop-off processes were quick and efficient.
Special thanks to Mr. Baskim for his friendly and knowledgeable assistance.

14 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Great cars and customer service

Car was practically new. The whole process painless and they accept debit cards with the lowest deposit possible. I’ll definitely will book from them in the future. No complaints.

26 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Easy and fast checkin and checkout

Easy and fast checkin, we had a quite new Peugeot 2008 which was wonderfull to drive with, and the checkout again was easy and fast. Polite and customer oriented staff. I can recommend locauto, very trustworthy company.

15 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Easy great car good service

Easy great car good service

24 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Very straightforward

Very straightforward taking and giving back - car was in good condition, and clean - not much instruction given as not much English spoken by the car guys, but the office people had ok English. All done on apps, and copies of paperwork supplied on email - service and staff very good - would use again

18 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Quick and not complicated rent

really not complicated rent. When all the others were in queue at other car rentals, I could acces immediately to the front desk of Locauto. Everything was processed quickly by a very polite Miss.
The car was recent and in good shape. Everything perfect

5 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

Great experience

Great experience - easy pick-up, lovely car, quick return process. Would definitely recommend.

25 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Helpful cheerful team

Helpful cheerful team with great English and other languages. Clean tidy car and no problems.

23 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Service was friendly and quick

Service was quick, car was great, but an additional roadside insurance cover was added when i just requested wheel and glass. I should have noticed but when you’re tired, mistakes can be made..

22 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for sharing your feedback with us!

We are pleased to hear that you found the service quick and enjoyed the vehicle. At the same time, we are truly sorry for the misunderstanding regarding the additional roadside coverage added during pickup.

We value your feedback and will use it to improve our communication at the desk.
We hope to have the pleasure of welcoming you back in the future for a full 5-star experience!
Elisa

Rated 5 out of 5 stars

Brilliant all round

Brilliant all round - as always

15 September 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

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