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Locauto Group - Brindisi Aeroporto Reviews 

8,322
TrustScore 5 out of 5

4.9

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT


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Rated 5 out of 5 stars

No problem at all car was new and clean all process goes well and I returned car in same condition. I think full insurance is a bit pricy but is required in this part of Italy for your own relax if so... See more

Company replied

Rated 5 out of 5 stars

It was the second time, that I made a booking with locauto. Great cars, easy pick up ( We made the smart check in before hand, which i really recommend), to bring back the car was even easier and fas... See more

Company replied

Rated 4 out of 5 stars

The initial collection of the car involved a 20 minute wait at an empty desk and we then had to wait for the gentleman to log into all the systems before he was able to process our rental. By this t... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. The car was exactly the one we booked. With other companies it is often an equivalent car which is never equivalent. However with Locauto it was exactly the one we want... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

  • +39 0243020411
Promotion box for Locauto Group - Brindisi Aeroporto

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4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(8,322)

63,065 reviews in the last 12 months

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Rated 5 out of 5 stars

July 2026

Great car, friendly and efficient staff!

22 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

really helpful lady on the desk

really helpful lady on the desk. Great car

3 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Friendly staff & clean car

Very friendly team. Uncomplicated.
Car was clean and great.

19 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

no worry package is highly recommended

It was the second time, that I made a booking with locauto.
Great cars, easy pick up ( We made the smart check in before hand, which i really recommend), to bring back the car was even easier and faster than the pick up! Very nice employees, very friendly and helpful. It was again, a wonderful expierence to rent the car with Locauto! As well we booked the full coverage packages, which i really recommend, because of that, everything went so smooth!

26 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

It was quick

It was quick, very simple, and we had an issue with the car boot not being the size we needed. They sorted that out very quickly.

28 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

What brilliant service

What brilliant service - fast polite and it was so hot they even gave use a free bottle of water!

28 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 4 out of 5 stars

Staff excellent and no issues with the…

Staff excellent and no issues with the car. 4 stars as opposed to 5 as the company's express online check in service did not work.

24 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Dear Simon,thank you for sharing your experience.
We are glad that you enjoyed our professional staff, as they are the heart of our customer experience.
We apologize for the issues experienced with our Smart check-in service.
We will share your feedback with the relevant department to improve our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara

Rated 5 out of 5 stars

voiture confortable et neuve

voiture confortable et neuve ; service rapide à la réception et au retour

24 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for the great review! Stefania

Rated 4 out of 5 stars

The car was new but i lost time because…

The car was new but i lost time because it was not ready i wait there 20 mi n

18 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Dear Davide,thank you for sharing your experience.
We are glad that you enjoyed tha car.
At the same time we apologize for the wait.
We are aware that our customers' time is extremely valuable and our priority is to offer smart and fast procedures.
We will share your feedback with the relevant department to improve our service and we hope to welcome you back for a better experience next time.
Chiara

Rated 5 out of 5 stars

All fine

Quick, smooth service, english workwd out fine

23 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

No problem at all car was new and clean…

No problem at all car was new and clean all process goes well and I returned car in same condition. I think full insurance is a bit pricy but is required in this part of Italy for your own relax if something happen - plenty of damage cars driving around is it mean they don’t care much about road rules. So buy insurance also if you don’t won’t come back home with big bill.

24 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

We received practically new car…

We received great practically new car with 4000 kilometers mileage. Driving it was pure fun. There were no problems with check in and check out. All of earlier scratches were marked in the check in file and staff is talking fluently English. We had only good experience.

17 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Dear Kajetan,thank you for sharing your experience.
We are glad that you enjoyed our service.
We hope to welcome you back and earn a 5-star rating next time.
Chiara

Rated 5 out of 5 stars

Checking in to receive the car was…

Checking in to receive the car was straightforward and efficient. Dropping the car back was the same, quick, and the staff were friendly and quick to ensure everything was in order so we could get to our flight.

17 July 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

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