The staff were very pleasant on our arrival to collect the car and the guy was genuinely interested in hearing about my son's wedding in Malcesine, Lake Garda and was so happy for us. Service - W... See more
Company replied
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See what reviewers are saying
Book and make payment for Skoda actavia Estate (big car), onsite car has been changed to Peugeot 2009 (medium car) without any compensation. Because of long drive trip faced some problem and not conv... See more
Perfect experience. The price was a bit more expensive than expected, but it was worth it considering i picked up the car on the spot without prior reservation. I have full insurance coverage with no... See more
Company replied
Very helpful staff, almost new car which was very reliable throughout our stay. Easy checking out of the car and quick check back in too. We hired two car seats for our young children. We had to fit t... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bergamo Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020415. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Aeroporto, 13, 24050, Bergamo, Bergamo / Lombardia, Italy
- +39 0243020415
Unisciti a MyLocauto Friends
4.5
Excellent
8K reviews
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They made me pay for insurance again…
They made me pay for insurance again even though I had already paid for it through booking.com.
The oil level in the car was low, which is why the service light came on. I had to visit a service center to have the oil topped up at my expense.
1 August 2026
May use AI-assist with repliesRead more
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Good experience overall
Good experience overall, did not get the car I wanted but a good replacement. Good service staff reasonable friendly.
2 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Car changed with down great, no compensation
Book and make payment for Skoda actavia Estate (big car), onsite car has been changed to Peugeot 2009 (medium car) without any compensation. Because of long drive trip faced some problem and not convenience.
7 August 2026
Very kind person at Bergamo airport
Very kind person at Bergamo airport. Everything went smooth.
2 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Smooth rental process !
The experience was really great and the staff is really friendly ! Definitely recommend renting through Locauto
7 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
We had a great experience
We had a great experience! The staff were friendly and very helpful. We had an early return to the airport and they explained their drop box policy which was excellent!
7 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Super rent.
The entire process, from selection and payment to pickup and return of the car, was super smooth. No complications. I recommend it.
5 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Very friendly staff and a good price
The staff were very pleasant on our arrival to collect the car and the guy was genuinely interested in hearing about my son's wedding in Malcesine, Lake Garda and was so happy for us.
Service - Welcoming,efficient.
Staff - Genuine,pleasant and helpful
Booking process no issues
Even though the price is cheaper than the big companies Sixt,Hertz or Alamo etc there was no haggling, no hard sell on CDW or insurance.The return of the car was a breeze no spending ages looking for evey mark,scratch or dent by the Laucato member of staff.
Finally Return of the car needs to be made clear. We had trouble going to the correct P3 area and ended up in the main(big green lettering) P3 Parking area NOT car rental returns bay, which was a less obvious smaller sign.This was stressful as we were short on time to catch our flight.
2 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
The car was dirty outside
The car was dirty outside, and inside, which is unacceptable!!!!
6 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Iannis,thank you for taking the time to write this review.
We apologize if the conditions of the car did not meet your expectations this time.
We have taken note of you feedback and we will share it with our relevant department to improve our cleaning procedures.
We hope you will give us another opportunity to provide you with a better service.
Elisa
Reply from Locauto Group - Bergamo Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Reply from Locauto Group - Bergamo Aeroporto
Thank you for the great review! Stefania
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
All good
All good, fast, good service, the only thing that "upgrade" was kind of the same or lower level:), but all other service related reliable.
29 July 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Mindaugas,thank you for your review.
We are glad that you enjoyed our service.
At the same time, we apologize if the car did not meet your expectations.
We hope to welcome you back in the future for an even better experience.
Chiara
Reply from Locauto Group - Bergamo Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Personal is very gentle
Personal is very gentle, hotline is quick. It was nice to get additional driver for free.
4 August 2026
Reply from Locauto Group - Bergamo Aeroporto
Dear Dmitry,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back and earn a 5-star rating next time!.
Chiara
From the first meeting
From the very first meeting with if I remember right, Valerie. She was able to help us out and rent a car after we had been badly let down with another rental company. My wife and children were worried in that the start of the holiday we were not going to be able to get to our destination. After hours wrangling in a different company, Valerie was able to rent us a suitable and reliable car. 4 star award is just the rental was a bit dear but we did have total peace of mind. So thank you, and especially to Valerie the lady at the rental desk at Bergamo airport
17 July 2026
Reply from Locauto Group - Bergamo Aeroporto
Thank you for taking the time to write this review.
We are absolutely delighted to read your feedback and so happy that we could help you out of a stressful situation!
Valerie and the whole team at Bergamo airport take great pride in supporting our customers, especially when things don't go as planned with other providers. Knowing that your family got your holiday off to a worry-free start and enjoyed complete peace of mind means everything to us.
Thank you so much for your kind words and your appreciation for Valerie's help. We hope to welcome you and your family back again soon!
Elisa
Reply from Locauto Group - Bergamo Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Bergamo Aeroporto
That's great to hear! See you soon, Angelo
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