Firstly our experience was good. The employees were helpful, we were given a nice clean car but the problem began when we wanted to return the car. The machine in parkinglot was broaken so we call the... See more

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Highly recommended! We had an excellent experience renting a car from this company. The whole process was quick, easy, and stress-free. There was no security deposit required, which was a huge advant... See more
Company replied
Great experience with Locauto! The team was friendly, professional, and very helpful. The car was excellent, clean, and comfortable for three people. The whole rental process was smooth and stress-fre... See more
Company replied
No credit card needed (debit card works too). Different pick up and drop off locations without any extra fee. Easy reservation online. Easy to find Locauto desk at Bari Centrale and also at Bari... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bari Stazione Centrale in Piazza Aldo Moro snc potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0803525370 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Contact info
Piazza Aldo Moro snc, 70121, Bari, Puglia, Italy
- +39 0803525370

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Fantastic service from start to finish
Fantastic service from start to finish. Great team and guys at Bari train station. Not pushy for upselling.

Reply from Locauto Group - Bari Stazione Centrale
The helpdesk failed!
Firstly our experience was good. The employees were helpful, we were given a nice clean car but the problem began when we wanted to return the car. The machine in parkinglot was broaken so we call the helpdesk and after a few unsuccessful attempts to dictate the address to us (the lady didn't speak English well), she simply hung up. Luckaly the place where we rent the car was still open and the stuff help us.
Great experience with Locauto
Great experience with Locauto! The team was friendly, professional, and very helpful. The car was excellent, clean, and comfortable for three people. The whole rental process was smooth and stress-free. Highly recommended!

Reply from Locauto Group - Bari Stazione Centrale
They are really fast and helpful
They are really fast and helpful. The car was clean and almost new.

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
Pretty ok
Pretty ok.
The car did not have window liquid but the rest was ok. It looks a little expensive 80 euros for one day, but it seems that these are the prices right now.

Reply from Locauto Group - Bari Stazione Centrale
Great experience
Great experience, amazing very reliable car and everything with the company was smooth. Highly recommend it

Reply from Locauto Group - Bari Stazione Centrale
The two guys Vincenzo and Davidee were…
The two guys Vincenzo and Davidee were very nice to me;great service!they give me a little discount too.,,

Reply from Locauto Group - Bari Stazione Centrale
It was easy and quick to pick up the…
It was easy and quick to pick up the car and returnt it. No worry about insurance, scratches and other things

Reply from Locauto Group - Bari Stazione Centrale
Great service
Fast service, nice car, easy to check out and in. I would definitely recommend them.

Reply from Locauto Group - Bari Stazione Centrale
Excellent service
Hi, we rented the car in Bari, Italy. The service was excellent, and the car was superb—clean, comfortable, and trouble-free. We really appreciated the staff's courtesy. Thank you; I will happily recommend the company.

Reply from Locauto Group - Bari Stazione Centrale
Highly recommended
Highly recommended! We had an excellent experience renting a car from this company. The whole process was quick, easy, and stress-free. There was no security deposit required, which was a huge advantage, and the staff was friendly, professional, and very helpful.
The car was clean, in excellent condition, and exactly as described. Everything went smoothly from pick-up to drop-off. We will definitely rent from them again and would recommend them to anyone looking for a reliable car rental company.

Reply from Locauto Group - Bari Stazione Centrale
Effecient
Booking, picking up the car and returning was very easy. Smooth processes and everything very clear.

Reply from Locauto Group - Bari Stazione Centrale
Highly recommended
Highly recommended. Good organization and an easy-to-use online booking platform. Great customer service at Bari central station :) —they speak Italian, Spanish, and English. The staff is friendly and courteous, and they explain everything in detail.

Reply from Locauto Group - Bari Stazione Centrale
Great experience
The staff were very kind, patient, and professional. They explained everything clearly, and the whole rental process was smooth and easy. I felt well looked after from start to finish.

Reply from Locauto Group - Bari Stazione Centrale
The gentlemen who assisted us with…
The gentlemen who assisted us with check-in and getting our vehicle were fantastic—friendly, professional, and made the rental process quick and easy.
The only area for improvement would be the cleanliness of the car. The interior was clean and perfectly fine, but the exterior had not been washed before we picked it up.
Overall, we had a very positive experience and appreciated the excellent customer service.

Reply from Locauto Group - Bari Stazione Centrale
Locauto must improve return car system.
Locauto must improve return car system.
The adress LOCAUTO informs …18C, is the Parking Lot Next Door.
There is adtional problem with luggage. The LOCAUTO parking lot is far from Train Station in Bari- and there are stairs and dangerious crossing for pedestrians.
Adtionally , LOCAUTO must better identify its parking lot or improve GPS, WAZE and GOOGLE MAPS friendly use.

Reply from Locauto Group - Bari Stazione Centrale
car damage declaration
You sign the car damage declaration in the office without a site visit. It's better to take photos to avoid problems, because the company sent me a damage diagram much less detailed than the actual damage. I quickly responded, informing them that I have photo documentation showing the remaining damage. I suggest the company change its procedures and go out with the customer to inspect the car before signing the declaration. Other than that, everything is fine.y fast rental process, one things which isn't good,

Reply from Locauto Group - Bari Stazione Centrale

Reply from Locauto Group - Bari Stazione Centrale
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