Convenient service and friendly staff. The car was handed over and returned very quickly. I had the most basic Fiat Panda. The fuel tank wasn’t completely full, and the car wasn’t exactly new, but t... See more
Company replied

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Convenient service and friendly staff. The car was handed over and returned very quickly. I had the most basic Fiat Panda. The fuel tank wasn’t completely full, and the car wasn’t exactly new, but t... See more
Company replied
Sehr zufrieden mit der Autovermietung! Die gesamte Abwicklung war einfach und unkompliziert. Auch die Rückgabe des Fahrzeugs verlief problemlos und schnell. Insgesamt ein sehr guter Service – gerne... See more
Company replied
Quick, efficient and cheaper than pre-booking from England Walked straight in and had car within half hour as opposed to other rental companies who had queues as long as your arm
Company replied
Top-notch service! I rented a new Peugeot from Locauto in Bari Airport and I couldn't be happier. The car was in pristine condition and performed great. The staff members were incredibly professional,... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy

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Everything was in accordance with the reservation.

Reply from Locauto Group - Bari Aeroporto
The car had a serious battery problem. Twice during the same weekend, the car would not start, and we had to push it to get it running again.
Unfortunately, our experience with Locauto’s customer service was also very poor. The call center staff were rude and repeatedly ended the calls without even giving us enough time to properly explain the problem.
When we finally managed to explain the situation to someone, the only solution Locauto offered was for us to return to the original rental office to exchange the car. However, we were traveling around Puglia, far from the original office, so doing this would have meant losing almost an entire day of our trip. Locauto did not seem concerned about the inconvenience and simply transferred the responsibility of solving the problem to us.
A rental company should properly check the condition of the battery before giving a car to a customer. Having a car that suddenly does not start is a serious issue, especially when you are traveling in remote areas, far from the rental office, and in very hot weather.
Overall, we were very disappointed with both the condition of the car and the way Locauto handled the situation.

Reply from Locauto Group - Bari Aeroporto
Absolutely NO hustles even though our pick up time was delayed because of plane delay. Nor any problems at the end of our rental. All went down very smooth contrary to other rentals I’ve done in Italy in the past. Thank you

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Very friendly staff. Short pick-up/drop-off time. No deposit required. Almost new car - 15,000 km.
I highly recommend.

Reply from Locauto Group - Bari Aeroporto
It was a good experience!
Thank you for your professional
Best regards!
Faten

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Everything works perfect and it is very easy to work with them!

Reply from Locauto Group - Bari Aeroporto
Quick service. Honest (no scams ). not five stars as car had too many knocks and scratches.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Very nice and professional staff from the beginning until the end and even more I forgot a bag in the car they found it and managed to make the transport home easy

Reply from Locauto Group - Bari Aeroporto
everything was great - easy and fast desk experience and great car

Reply from Locauto Group - Bari Aeroporto
Everything was fine overall. The car was new. A big plus was the possibility of returning the car outside office hours and the convenient parking location near the airport.
The downside was the very strict approach to the declared pick-up time. We arrived at the office 40 minutes before the scheduled rental time and were simply told that we were “too early” and had to wait until the exact agreed time.
There was no queue, so the paperwork could easily have been completed earlier. We would have completely understood if we had been told that the car was not ready yet and that we might have to wait a little before collecting it. Instead, we were just told that we were too early and had to wait.
It was a small but unpleasant experience that left a negative impression.

Reply from Locauto Group - Bari Aeroporto
I rented a ford puma car for 1 week in puglia. I was really happy about everything. Very good service with friendly staff. Highly recomended. ♥️

Reply from Locauto Group - Bari Aeroporto
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