Convenient service and friendly staff. The car was handed over and returned very quickly. I had the most basic Fiat Panda. The fuel tank wasn’t completely full, and the car wasn’t exactly new, but t... See more
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Sehr zufrieden mit der Autovermietung! Die gesamte Abwicklung war einfach und unkompliziert. Auch die Rückgabe des Fahrzeugs verlief problemlos und schnell. Insgesamt ein sehr guter Service – gerne... See more
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Quick, efficient and cheaper than pre-booking from England Walked straight in and had car within half hour as opposed to other rental companies who had queues as long as your arm
Company replied
Top-notch service! I rented a new Peugeot from Locauto in Bari Airport and I couldn't be happier. The car was in pristine condition and performed great. The staff members were incredibly professional,... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy
- +39 0243020410
Unisciti a MyLocauto Friends
4.7
Excellent
11K reviews
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Everything was in accordance with the…
Everything was in accordance with the reservation.
19 August 2026
Reply from Locauto Group - Bari Aeroporto
Dear Aleksander,thank you for taking the time to write this review.
We are glad that everything went well and we hope to welcome you back for a 5-star experience next time.
Elisa
Everything was easy and safe
19 August 2026
Reply from Locauto Group - Bari Aeroporto
Thank you for your feedback! Fausto
Very quick and efficient
26 August 2026
Reply from Locauto Group - Bari Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Rude personal and bad battery
The car had a serious battery problem. Twice during the same weekend, the car would not start, and we had to push it to get it running again.
Unfortunately, our experience with Locauto’s customer service was also very poor. The call center staff were rude and repeatedly ended the calls without even giving us enough time to properly explain the problem.
When we finally managed to explain the situation to someone, the only solution Locauto offered was for us to return to the original rental office to exchange the car. However, we were traveling around Puglia, far from the original office, so doing this would have meant losing almost an entire day of our trip. Locauto did not seem concerned about the inconvenience and simply transferred the responsibility of solving the problem to us.
A rental company should properly check the condition of the battery before giving a car to a customer. Having a car that suddenly does not start is a serious issue, especially when you are traveling in remote areas, far from the rental office, and in very hot weather.
Overall, we were very disappointed with both the condition of the car and the way Locauto handled the situation.
26 August 2026
Reply from Locauto Group - Bari Aeroporto
Dear Eduardo Ale,thank you for your feedback and giving us the opportunity to explain.
We are deeply sorry to hear about your experience, as our primary goal is always to provide our customers with a professional and reliable service.
We would like to reassure you that all our vehicles undergo careful inspections before being handed over. Unfortunately, technical issues like battery failures can sometimes occur unexpectedly despite these checks.
Regarding the support provided, our priority is always to offer the fastest and most convenient solution available. However, during periods of high demand, limited fleet availability across our locations can make immediate vehicle exchanges exceptionally challenging.
Our Customer service will get in touch with you as soon as possible.
We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much better experience.
Elisa
Absolutely NO hustles even though our…
Absolutely NO hustles even though our pick up time was delayed because of plane delay. Nor any problems at the end of our rental. All went down very smooth contrary to other rentals I’ve done in Italy in the past. Thank you
26 August 2026
Reply from Locauto Group - Bari Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Reply from Locauto Group - Bari Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
fast and professional
3 August 2026
Reply from Locauto Group - Bari Aeroporto
Dear Ireneusz,thank you for your review.
We are glad that you enjoyed our professional service.
We look forward to welcoming you back in the future.
Elisa
Very friendly staff
Very friendly staff. Short pick-up/drop-off time. No deposit required. Almost new car - 15,000 km.
I highly recommend.
25 August 2026
Reply from Locauto Group - Bari Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
It was a good experience
It was a good experience!
Thank you for your professional
Best regards!
Faten
25 August 2026
Reply from Locauto Group - Bari Aeroporto
Dear Faten,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time!
Chiara
Great rent a car house.
25 August 2026
Reply from Locauto Group - Bari Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Bari Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Everything works perfect and it is very…
Everything works perfect and it is very easy to work with them!
24 August 2026
Reply from Locauto Group - Bari Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reliable, honest, quick, vehicle could be less knocked around
Quick service. Honest (no scams ). not five stars as car had too many knocks and scratches.
17 August 2026
Reply from Locauto Group - Bari Aeroporto
Dear Andrew,thank you for taking the time to share your feedback! We are delighted to hear that you appreciated our transparency, honesty, and quick service—these values are indeed the core pillars of our business model.
We apologize if the cosmetic state of the vehicle fell short of expectations. To keep our fleet accessible while maintaining high safety standards, minor cosmetic wear (such as light scratches or small scuffs) that does not compromise vehicle safety or performance is not always repaired immediately.
We appreciate your honest review and look forward to providing you with an even better experience on your next rental!
Elisa
Reply from Locauto Group - Bari Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Bari Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Staff and booking progress
24 August 2026
Reply from Locauto Group - Bari Aeroporto
Thank you for your feedback! Fausto
Very professional
Very nice and professional staff from the beginning until the end and even more I forgot a bag in the car they found it and managed to make the transport home easy
15 August 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
everything was great
everything was great - easy and fast desk experience and great car
16 August 2026
Reply from Locauto Group - Bari Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Everything was fine overall
Everything was fine overall. The car was new. A big plus was the possibility of returning the car outside office hours and the convenient parking location near the airport.
The downside was the very strict approach to the declared pick-up time. We arrived at the office 40 minutes before the scheduled rental time and were simply told that we were “too early” and had to wait until the exact agreed time.
There was no queue, so the paperwork could easily have been completed earlier. We would have completely understood if we had been told that the car was not ready yet and that we might have to wait a little before collecting it. Instead, we were just told that we were too early and had to wait.
It was a small but unpleasant experience that left a negative impression.
23 August 2026
Reply from Locauto Group - Bari Aeroporto
Dear Pawel,thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the new car, the convenient airport location, and our after-hours drop-off service!
At the same time, we sincerely apologize for the way your early arrival was handled at our desk.
We have shared your comments with the local team to improve our service. We hope to welcome you back again for a completely seamless experience!
Elisa
A good Company with good service.
I rented a ford puma car for 1 week in puglia. I was really happy about everything. Very good service with friendly staff. Highly recomended. ♥️
23 August 2026
Reply from Locauto Group - Bari Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
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