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Locauto Group - Bari Aeroporto Reviews 

10,622
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

Convenient service and friendly staff. The car was handed over and returned very quickly. I had the most basic Fiat Panda. The fuel tank wasn’t completely full, and the car wasn’t exactly new, but t... See more

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Rated 5 out of 5 stars

Sehr zufrieden mit der Autovermietung! Die gesamte Abwicklung war einfach und unkompliziert. Auch die Rückgabe des Fahrzeugs verlief problemlos und schnell. Insgesamt ein sehr guter Service – gerne... See more

Company replied

Rated 5 out of 5 stars

Quick, efficient and cheaper than pre-booking from England Walked straight in and had car within half hour as opposed to other rental companies who had queues as long as your arm

Company replied

Rated 5 out of 5 stars

Top-notch service! I rented a new Peugeot from Locauto in Bari Airport and I couldn't be happier. The car was in pristine condition and performed great. The staff members were incredibly professional,... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,622)

63,176 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Easy pick up and drop off service. New and clean car

24 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 4 out of 5 stars
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Dear Ireneusz,thank you for your review.
We are glad that you enjoyed our professional service.
We look forward to welcoming you back in the future.

Elisa

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Short pick-up/drop-off time. No deposit required. Almost new car - 15,000 km.
I highly recommend.

25 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 4 out of 5 stars

It was a good experience

It was a good experience!
Thank you for your professional
Best regards!
Faten

25 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Dear Faten,thank you for your review.
We are glad that you enjoyed our service and we hope to welcome you back for a 5-star experience next time!

Chiara

Rated 5 out of 5 stars

Great service

Great service. Fast work, clean and brand new car.

17 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Reliable, honest, quick, vehicle could be less knocked around

Quick service. Honest (no scams ). not five stars as car had too many knocks and scratches.

17 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Andrew,thank you for taking the time to share your feedback! We are delighted to hear that you appreciated our transparency, honesty, and quick service—these values are indeed the core pillars of our business model.
We apologize if the cosmetic state of the vehicle fell short of expectations. To keep our fleet accessible while maintaining high safety standards, minor cosmetic wear (such as light scratches or small scuffs) that does not compromise vehicle safety or performance is not always repaired immediately.
We appreciate your honest review and look forward to providing you with an even better experience on your next rental!
Elisa

Rated 5 out of 5 stars

The team in Bari was amazing

The team in Bari was amazing

23 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Very helpful people

Very helpful people. Easy to find location.

24 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Very professional

Very nice and professional staff from the beginning until the end and even more I forgot a bag in the car they found it and managed to make the transport home easy

15 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

everything was great

everything was great - easy and fast desk experience and great car

16 August 2026
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Reply from Locauto Group - Bari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 4 out of 5 stars

Everything was fine overall

Everything was fine overall. The car was new. A big plus was the possibility of returning the car outside office hours and the convenient parking location near the airport.

The downside was the very strict approach to the declared pick-up time. We arrived at the office 40 minutes before the scheduled rental time and were simply told that we were “too early” and had to wait until the exact agreed time.

There was no queue, so the paperwork could easily have been completed earlier. We would have completely understood if we had been told that the car was not ready yet and that we might have to wait a little before collecting it. Instead, we were just told that we were too early and had to wait.

It was a small but unpleasant experience that left a negative impression.

23 August 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Pawel,thank you for sharing your feedback with us. We are pleased to hear that you enjoyed the new car, the convenient airport location, and our after-hours drop-off service!
At the same time, we sincerely apologize for the way your early arrival was handled at our desk.
We have shared your comments with the local team to improve our service. We hope to welcome you back again for a completely seamless experience!

Elisa

Rated 5 out of 5 stars

A good Company with good service.

I rented a ford puma car for 1 week in puglia. I was really happy about everything. Very good service with friendly staff. Highly recomended. ♥️

23 August 2026
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Reply from Locauto Group - Bari Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

The best car rental place in Italy

The best car rental place in Italy! US standards of customer service. Trustworthy! I only use this company for car rental in Europe.

16 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 3 out of 5 stars

Not the greatest rent-a-car experience at all

We've got a car with 8 existing damages. Suspension on a car with 35k km mileage was awfull. The car could be cleaner. It didn't smell bad, but it smelled strange, on bleach. Typical experience in Italy - very poor maintenance and cleaning.

22 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you Nikola for choosing Locauto. We appreciate your review and regret that we didn't meet your expectations this time. We will address your feedback to our internal team to help us evaluate and improve our daily operations. Thank you for helping us grow, and we hope to welcome you back soon.
Sara

Rated 5 out of 5 stars

A car rental company worth recommending

I had a great experience with this car rental company. The booking process was quick and easy, the car was clean and in good condition, and the staff were friendly, professional, and helpful. Everything went smoothly from pick-up to drop-off, with no unexpected issues. I would definitely recommend this company and will happily use their services again in the future!

21 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

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