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Locauto Group - Bari Aeroporto Reviews 

10,071
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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See what reviewers are saying

Rated 3 out of 5 stars

Good: Locauto didn’t try to sell additional services. Pick-up and delivery process was fast. The cars are in a zone close to the terminal. Could be improved: we initially received a very dirty car. On... See more

Rated 5 out of 5 stars

We gave 5 stars but we have one remark. Returing the car in early morning is not solved in the best way. We were suposed to leave the car on the parking and to leave the key in the key box inside th... See more

Company replied

Rated 5 out of 5 stars

Car rental company with no head pain or exploits. I rented the car online but with the option to pay at the counter (even though was a bit more expensive like this). The car i received had... See more

Company replied

Rated 5 out of 5 stars

Booking process was simply end easy Nice car even better then booked Check in very quikly and without problems I used smart check in and it was really clever beacause I dont waste my time on ai... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,071)

60,021 reviews in the last 12 months

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Rated 5 out of 5 stars

Booking process was smooth

Booking process was smooth, fast and easy pick up / drop off and helpful staff.

8 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Flexible and helpful staff

Flexible and helpful staff

15 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

quality services

Everything was fast and high-quality.

8 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

New car

New car, no problem at all , everything as aspected

8 July 2026
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Reply from Locauto Group - Bari Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

It's great that you get the car keys…

It's great that you get the car keys right after arrival. The car was fine.

25 June 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Correct

Correct, supportive and kind service provider

14 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Booking process was simply end easy

Booking process was simply end easy
Nice car even better then booked
Check in very quikly and without problems
I used smart check in and it was really clever beacause I dont waste my time on airport office In my opinion Locauto its good car rent company

14 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Rent a car

Very easy to rent. Friendly stuff

13 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 3 out of 5 stars

Overall good experience

Good: Locauto didn’t try to sell additional services. Pick-up and delivery process was fast. The cars are in a zone close to the terminal. Could be improved: we initially received a very dirty car. Only after having complained we were given a cleaner one. No information was given about the car. We had to sign the documents ‘blindly’ before seeing the car.

13 July 2026
Rated 5 out of 5 stars

We gave 5 stars but we have one remark

We gave 5 stars but we have one remark. Returing the car in early morning is not solved in the best way. We were suposed to leave the car on the parking and to leave the key in the key box inside the airport that was not explained at the begining.
What we didn’t like is that no one of Locauto employees was not there to check the car that we left on the parking that is not supervised.

13 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Easy and fast to rent

Easy and fast to rent. Car was clean. The staff was helpful, answered all my questions.

13 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Communication was super easy

Communication was super easy, pick-up and drop-off procedures were quick and straightforward. Very satisfied with the overall service!

12 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Always will recommend Locauto.

Good car, proper technical condition, great staff. Check in/check out time very short, exactly what you need for a memorable experience.

10 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Good car rental with no hidden fees or head pain

Car rental company with no head pain or exploits.

I rented the car online but with the option to pay at the counter (even though was a bit more expensive like this).

The car i received had only 10 km on board, so it was a great experience having basically a new car.
I rented the car with the "Dont worry" option, because we had planned over 1000 km to explore and we had our return flight early in the morning when the dropoff office was not opened.

I had no surprises and hidden costs after dropping the car. I even waited a few weeks before giving the review, in case there were some hidden fees after dropping the car.

Will definitely return to Locauto when in Italy.

18 June 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

- Fast pick-up of the car

- Fast pick-up of the car
-Good car , a few months old
-Fast delivery of the car
-No deposit
-Office easy to find in the airport

5 July 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

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