Good: Locauto didn’t try to sell additional services. Pick-up and delivery process was fast. The cars are in a zone close to the terminal. Could be improved: we initially received a very dirty car. On... See more

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We gave 5 stars but we have one remark. Returing the car in early morning is not solved in the best way. We were suposed to leave the car on the parking and to leave the key in the key box inside th... See more
Company replied
Car rental company with no head pain or exploits. I rented the car online but with the option to pay at the counter (even though was a bit more expensive like this). The car i received had... See more
Company replied
Booking process was simply end easy Nice car even better then booked Check in very quikly and without problems I used smart check in and it was really clever beacause I dont waste my time on ai... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy
- +39 0243020410

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Booking process was smooth
Booking process was smooth, fast and easy pick up / drop off and helpful staff.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Maximum undertand of a bad situation of the client
I was in a difficulty after a bad experience with Italy Car Rent, and I appreciate a lot the car rent service without book in advance.

Reply from Locauto Group - Bari Aeroporto
It's great that you get the car keys…
It's great that you get the car keys right after arrival. The car was fine.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Booking process was simply end easy
Booking process was simply end easy
Nice car even better then booked
Check in very quikly and without problems
I used smart check in and it was really clever beacause I dont waste my time on airport office In my opinion Locauto its good car rent company

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Overall good experience
Good: Locauto didn’t try to sell additional services. Pick-up and delivery process was fast. The cars are in a zone close to the terminal. Could be improved: we initially received a very dirty car. Only after having complained we were given a cleaner one. No information was given about the car. We had to sign the documents ‘blindly’ before seeing the car.
We gave 5 stars but we have one remark
We gave 5 stars but we have one remark. Returing the car in early morning is not solved in the best way. We were suposed to leave the car on the parking and to leave the key in the key box inside the airport that was not explained at the begining.
What we didn’t like is that no one of Locauto employees was not there to check the car that we left on the parking that is not supervised.

Reply from Locauto Group - Bari Aeroporto
Easy and fast to rent
Easy and fast to rent. Car was clean. The staff was helpful, answered all my questions.

Reply from Locauto Group - Bari Aeroporto
Good service
Communication was super easy
Communication was super easy, pick-up and drop-off procedures were quick and straightforward. Very satisfied with the overall service!

Reply from Locauto Group - Bari Aeroporto
Always will recommend Locauto.
Good car, proper technical condition, great staff. Check in/check out time very short, exactly what you need for a memorable experience.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
Good car rental with no hidden fees or head pain
Car rental company with no head pain or exploits.
I rented the car online but with the option to pay at the counter (even though was a bit more expensive like this).
The car i received had only 10 km on board, so it was a great experience having basically a new car.
I rented the car with the "Dont worry" option, because we had planned over 1000 km to explore and we had our return flight early in the morning when the dropoff office was not opened.
I had no surprises and hidden costs after dropping the car. I even waited a few weeks before giving the review, in case there were some hidden fees after dropping the car.
Will definitely return to Locauto when in Italy.

Reply from Locauto Group - Bari Aeroporto
- Fast pick-up of the car
- Fast pick-up of the car
-Good car , a few months old
-Fast delivery of the car
-No deposit
-Office easy to find in the airport

Reply from Locauto Group - Bari Aeroporto
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