LOBSTR Stellar Wallet Reviews 57

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I have had an account with lobster for 6 years went to send funds into something more secure !! This Lobster account is a straight scam unable to move funds can not swap send ..O but the will let me... See more

Rated 1 out of 5 stars

Am locked out of wallet, being told none of my security phrases, email, etc is valid. Have lodged support ticket multiple times over many months. Nobody has ever responded. Thousands of dollars worth... See more

Rated 1 out of 5 stars

Lobstr Wallet has so many SCAM fake assets on it, stay away, yes you can still trade with some legitimate assets, but hte fact that the wallet allows so many fake assets to be created and traded, as a... See more

Rated 1 out of 5 stars

Human content. Customer service must be AI generated. The same answer for any help ticket. I want to disable lobstr vault app. It cannot be done from their directions. I cannot confirm any transaction... See more

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Financial Institution

Information provided by various external sources

Simple and Secure Stellar Lumens Wallet. LOBSTR is a great way to get started with Stellar crypto. Available as web, Android and iOS apps. Nice design, simple interface, ZERO fees, FAST transactions, live XLM price, beautiful charts and a lot more!


Contact info

You should know

2.0

Poor

TrustScore 2 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from this app

Stay away from this app! It’s an absolute scam. They recommended LOBSTR Vault so I downloaded it. The signature locked in pending status which without it I could not do complete any transactions. No help desk it goes to an error page, no physical address to write them, no phone number to call them, no live chat, no support chat. I have emailed them multiple times with zero answers. I tried to reset my account with my secret code and now all of my crypto I purchased is GONE!! Do not use this app unless you want to loose your money!! There is no one to help you if you have any issue!

29 July 2022
Unprompted review
Rated 1 out of 5 stars

It’s a scam!!!

It’s a scam!!!! No longer offering any customer services??? DO NOT be fooled! You’ll lose whatever money you put in so don’t bother unless you have extra money to throw away!!!

19 July 2022
Unprompted review
Rated 1 out of 5 stars

Stay away

Total Scam
No physical Address
No Verification
No customer service
Be careful using this lobstr wallet.
Lost over 15k by 18 different tokens that dropped to $0 once i swapped my XLM!!!! 100% SCAM

30 May 2022
Unprompted review
Rated 1 out of 5 stars

I would put zero but I can't screw this…

I would put zero but I can't screw this I wouldn't recommend period I sent 265 xlm and it never came in my account so happy I didn't do more but I wrote emails and still nothing no one gives a sheet. Hands down the worst waste of time and money .

18 April 2022
Unprompted review
Rated 1 out of 5 stars

I have written LOBSTR help service 7…

I have written LOBSTR help service 7 times with no reply. This is about a coin I bought on LOBSTR (two options offered by LOBSTR to purchase) that I cannot trade or swap. I have no control over what I purchased. I have tried endlessly to contact anyone from THIS company to no avail. I can only enjoy watching the value of what I purchased increase with no control over the coin itself. WORDS FAIL TO CAPTURE THE DISAPPOINT IN A COMPLETE LACT OF INTEREST OR COMMITMENT TO CUSTOMER SERVICE.

28 March 2022
Unprompted review
Rated 1 out of 5 stars

Scam scam Scam

***ATTENTION***ATTENTION***
SCAM SCAM SCAM

Since month I tried to get help.
No chance!

Their help desk can not fix all problems

They even don't react

After all you will never get your money back!

Who wants to get a law suite against them can contact me on Facebook. My name is "Alfons von Edelsberg"

11 February 2022
Unprompted review
Rated 1 out of 5 stars

Lobstr... Bad experience

Lobstr probably will be a good wallet when they get through all their development... but as for now, they rely on MoonPay for card processing to load money into the wallet and you cannot cash out of the wallet without installing other third party vendors' apps.

Right now it is useless to most people... You can't get money in the wallet... and you can't get money out.

I'd like to try this when they finish their product.

21 December 2021
Unprompted review
Rated 4 out of 5 stars

So far so good

So far so good, easy to use, with a nice interface. I will watch and wait and see how it develops, but for now its 4 stars.

21 August 2021
Unprompted review
Rated 4 out of 5 stars

Great till now

Great till now. The only thing confusing was, when they asked for a 'one-time-password', but at least I've found a solution on YouTube ("Lobstr.co Login Asks For One-Time Password") for this. Hopefully they will improve this. Apart from that, everything went pretty well so far and transfer of XLM back to Binance worked super fast (faster than vice-versa) and transfer minimum was lower than from Binance (which usually is the benchmark). With better wording on the one-time-password if would give 5 stars so far. Hope they keep up the good work.

28 September 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look